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Never received serial number for duets purchase
Today I purchased NI Duets instant download option for 49.99 and received all the confirmation email except the email with the serial number. Has anyone else had this issue? I put in a ticket but have not heard any response. Not sure what is going on!!
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NA2 requires VPN to avoid 'waiting for connection'
I've found that Native Access 2 does not play well with my very effective Internet boundary protection. I run a Ubiquiti Dream Machine for boundary protection and whereas the old NA was perfectly happy NA2 just sits at waiting for connection. If I activate a VPN on the computer running NA2 then it works perfectly. Seems…
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No link to download Arturia — V Collection v9
There was no link to download in any email I received, and the download section on NI has the transaction and a serial number but no link. So I can't download. Can anyone help please?
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If I have Kontakt 7, do I Need Kontakt?
I was trying to load Duets in Logic Pro and got an error saying the version of Kontakt I was using was too old. The problem was that I was using Kontakt instead of Kontakt 7. Do I need to keep Kontakt (6.7.1)? Does it do anything Kontakt 7 doesn't?
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I can't install native access
Hi everyone, let's see if you can help me, I have an ASUS I7 12 generation, 480 ssd, updated to the latest version of windows, and it won't let me install native access, the error says unable to install old version of native instrument NTKD DAEMON Please uninstall it yourself using control panel ad remove programs before…
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Unable to Download Kontakt 7 on MacOS Due to Insufficient Disk Space
RE: Native Access Version 3.1.0 A like new MacBook Pro showing 97.88 GB Available for download of 121 GB Kontakt Factory Library 2 39 GB space needed Hello, I know there are many earlier discussions surrounding this topic. But, I just purchased Kontakt 7 a few days ago. I have a Mac and I use the FL Studio 21 DAW. I had…
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Been trying to activate Guitar Pro 6 for way too long, still in demo mode.....
So I've bought Guitar Rig Pro 6 for Windows, and then activated it on the same email account I used for Native Access. Afterwards, Guitar Rig Pro 6 was still in demo mode. I tried everything in https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access but to no…
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Not enough space - but there is!
Hi. Can anyone pls help with this? I cant seem to download Lores which is 70GB even though I have 480GB free. Any ideas?
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Licenses
Hi dear!!! I have a question that won't let me sleep... forgive my ignorance about it. I have different products from different providers such as Sonuscore, Audioimperia and Native Instruments (virtual instruments) activated and with their respective licenses. If I change my computer (I improve it) do I lose these…
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Maschine & Komplete Kontrol Missing Icon Pictures HELP!!
I just purchased Komplete 14 and I have spent a lot of money to be having these issues it is my first time buying NI Komplete and I would really like to enjoy my new products I have seen a lot of comments on this PLEASE FIX!!!! whatever it is NI....
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How Does A Customer Get Help With NI
Hello. I have a problem with a purchase I made. I need to speak with someone in customer support or tech support. There is no telephone number to call. There is no chat help. There is a Help Wizard, which was unable to assist with my problem. How does one access help at NI? Thanks.
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Traktor pro 2 not showing on Native Access
Hi guys, I need help for downloading Traktor pro 2. I used Traktor pro 2 on windows but changed to Mac, tried to download same tractor pro 2 but it’s not showing in Native access. My OS is Mojave and traktor pro 2 can work on this OS according to official NI information. Of course I inputed serial number, then native…
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I need to merge two accounts
I purchased NI Komplete 14 and created a new account then realized I had a account from when I purchased my maschine and Kontrol but I haven’t use them in years so now I’m getting back into things I want all my packages in one account I have sent a few emails and no response.
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How to install Ozone 10 from Native Access?
I just read this: How to Install KOMPLETE 14's Ozone 10 But I don't have the Install option. All it says in Native Access is "ADD LIBRARY" I didn't know Ozone had a library ? Basically I don't have the option to install Ozone 10 standard. The install button is not there
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Native Access 3.1.0 fails to download packages (most of the times)
What I mean by this. When I click on install button, most of the time the process fails (download part), but if I keep pressing “retry” then eventually everything will be ok. The problem is, this issue is taking a lot of time from me, because I have to keep pressing retry. The average is around 10 times per package, but…