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How to troubleshoot installation failed?
Is Native Access still not supporting NAS drive? I'm running Native Access version 3.17.0 on MacOS Sequoia 15.3.1 (24D70). I already followed this instructions: https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac
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Some Native Instrument Libraries are Appearing in the Same Folder
I tried deleting the database, reinstalling it, and cleaning the registry, but some of my NI libraries are still inside this folder.
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Native Access Application
Native Access needs alot of work and quite frankly it also needs a full uninstaller and also if you have had a subscription and now do not have one it does not show before installation that it will be a trial or demo version the only time it does show it when it is already installed and you have to install it to see if it…
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Native Access, now with Uninstall!
Hi everyone, Been a long time coming, but as of version 3.6.0, Native Access now allows you to uninstall instruments and expansions! If you navigate to your installed product, you'll see an option to uninstall. There you will be prompted if you're sure, and then proceeds to uninstall your products. However, not all…
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No Libraries after Migration, but proper paths in Native Access
I recently used migration assistant to move from an M2 MBPro running OS 13 to an M4PRO MBPro running OS 15. In Native Access, I see a list of all my libraries, with all showing correct product paths. No repair necessary. However, none of my libraries show up at all in Kontakt 6-8. They aren't even listed in the settings…
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Unable to Login on the app
I can login regular on the web page but not on the app itself the old version i can acess but the upgrade version 3.17.0 won't login me in.
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Upright piano The Gentleman keeps sound device busy
When I launch The Gentleman in kontakt8\windows11 it keeps my sound device busy so other apps cannot play any sound. I have a lot of other virtual instruments and there the problem does not occur so it looks like it is related to this specific Gentleman. I have standard settings using ASIO drivers (other driver give me the…
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How do I move the serial numbers to somewhere which I havent figured out
Also, I bought one of the Kontakt bundles. I have 346 programs to serial number -ize. My list has a serial number for the bundle but no place to put it. Where does it go? And if I put in my serial number (somewhere) in for my bundle, do the 346 products install automatically? Who designed this should be shot.
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Issues after Mac Migration with Proper NA library paths but not libraries in Kontakt
I recently used migration assistant to move from an M2 MBPro running OS 13 to an M4PRO MBPro running OS 15. In Native Access, I see a list of all my libraries, with all showing correct product paths. No repair necessary. However, none of my libraries show up at all in Kontakt 6-8. They aren't even listed in the settings…
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How to fix Native Access
I've installed, reinstalled, deleted files and it still isn't accepting my password
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Unable to login
Installed KOMPLETE 15 STANDARD DL (1) but getting the message unable to login when I try via email or Native ID. This is a Mac. Couldn't find a suitable tag for this.
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Second-hand machine micro mk3
hi I emailed customer service around 12 hours ago. I don’t know how long it takes to get a response if anyone knows. But I bought a used machine micro mk3 on guitar center not knowing about the software I needed to download for it to be useable. I wanted to use this with fl studio. Is there any way for me to do that?
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Native Access stuck on loading
I don't understand this, this software should be the entry point for installation new products and I simply it is just garbage. Today I do not do anything but installing/reinstalling/trying to get it working and nothing helps. I am requesting refund of all bought instruments meanwhile. WHat would you suggest to get this…
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Native Access won’t load
I’m trying to load Native Access but it keeps telling me I have to “Reload Native Access and try again” I do that and I’m stuck in a loop. Nothing changes. [Rant On] I’m convinced that Zendesk is worthless. I sent them details and a screenshot. DAYS LATER when waiting for help, they sent me an email asking for a…
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I have bought an expansion but i am not recieving the download link in Native access
I have bought an expansion but i am not recieving the download link in Native access
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Sale issue - KUCE Verfication
Hey, I'm not going to purchase during this sale period, but the website has an error for me, stating I don't qualify for upgrade pricing, because I don't own Komplete 12-14 Collector's edition - but I do.
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Kontakt 8 Player 8.2.1 disaster
Hello guys, I confirmed installation of the update to 8.2.1, however, after this everything went south - the installation never finishes (I waited once for 40 minutes) and the installation directory was suddenly deleted. I guess the update is reinstallating the product, however apparently it stucks before installating it.…
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Vintage Drummer Stuck on install
Hi all.. So I built another computer and had to reinstall a lot of my music stuff. I started on Native Instruments and the Abby Road Drummer collection. Everything went well until I started the vintage drummer module. It started no issue but is hung on Installing now for a few hours. I have tried it a few times with the…
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Some library downloads succeed, some fail / DAW won't start
Hello, I need help with two problems. I’m currently downloading all the sound libraries I’ve purchased from NI (using Native Access) to a new external SSD hard drive. [1.] Many downloads/installations succeed, but many others keep failing time after time. I have noted that when a download will be successful, the folder…
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Izotope RX11 — Authorizing through Native Access
I have a NI subscription that includes Izotope RX11, which I purchased this after my trial expired. How do I authorize the plugin (I'm on Mac/Pro Tools) using my subscription serial #? Some additional info: When I launch the plug, it prompts me to authorize through the Izotope portal, but when my subscription does not…