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Native Access won’t load
I’m trying to load Native Access but it keeps telling me I have to “Reload Native Access and try again” I do that and I’m stuck in a loop. Nothing changes. [Rant On] I’m convinced that Zendesk is worthless. I sent them details and a screenshot. DAYS LATER when waiting for help, they sent me an email asking for a…
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I have bought an expansion but i am not recieving the download link in Native access
I have bought an expansion but i am not recieving the download link in Native access
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Sale issue - KUCE Verfication
Hey, I'm not going to purchase during this sale period, but the website has an error for me, stating I don't qualify for upgrade pricing, because I don't own Komplete 12-14 Collector's edition - but I do.
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Kontakt 8 Player 8.2.1 disaster
Hello guys, I confirmed installation of the update to 8.2.1, however, after this everything went south - the installation never finishes (I waited once for 40 minutes) and the installation directory was suddenly deleted. I guess the update is reinstallating the product, however apparently it stucks before installating it.…
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Vintage Drummer Stuck on install
Hi all.. So I built another computer and had to reinstall a lot of my music stuff. I started on Native Instruments and the Abby Road Drummer collection. Everything went well until I started the vintage drummer module. It started no issue but is hung on Installing now for a few hours. I have tried it a few times with the…
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Some library downloads succeed, some fail / DAW won't start
Hello, I need help with two problems. I’m currently downloading all the sound libraries I’ve purchased from NI (using Native Access) to a new external SSD hard drive. [1.] Many downloads/installations succeed, but many others keep failing time after time. I have noted that when a download will be successful, the folder…
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Izotope RX11 — Authorizing through Native Access
I have a NI subscription that includes Izotope RX11, which I purchased this after my trial expired. How do I authorize the plugin (I'm on Mac/Pro Tools) using my subscription serial #? Some additional info: When I launch the plug, it prompts me to authorize through the Izotope portal, but when my subscription does not…
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Dead in the water -
Have the Kontrol s88 n - attempted to add external storage - moving the content location to the external drive" after doing that - nothing worked - change location back to what it was previously "/users/Shared" it failed to work. Followed the instructions on the NI site to uninstall and reinstall - nothing works and now I…
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Native Access stuck on Loading Products
Win 11. I'm not using a VPN. Things I have tried: Reverting to version 3.8 Reinstalling latest version Deleting cache folder and registry entries as per NI's advice posted elsewhere in this forum
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Products Not Loading
Suddenly my products do not load when they did before. This is happening on both of the PCs I use. Is the system having problems?
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What is the name of the Kontakt 8 Player dll file?
I'd like to use Kontakt 8 Player in the DAW LMMS, so I need to find its .dll file. However, I'm not sure what the file is called. Could anyone help me?
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I forgot my email, how to merge account
I forgot my email, and created a new email. I enter my serial number, and it tells me that this serial number has been reserved for another email, and I am the owner of the product, but I lost the old email.
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Is there a way to hide manually uninstalled NI Applications from Native Access Mac
I want to get rid of old applications after I upgrade. It's ok for me to keep the old libraries (which are separate installs anyway), but the legacy applications, plug-ins, databases, device drivers etc. have to go. Especially if they are plug-in hosts on their own. I upgraded to Machine 3 and followed the manual uninstall…
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How can I activate Kontakt 5?
Hey! I have Komplete Ultimate 10 and I'm able to install and use Kontakt 5 via Native Access, but in Logic it seems like its working in a Demo mode and after timeout asks me to activate. When I click the activate button nothing happens 🤔 Can I ask for help? Am I doing something wrong or expecting too much out of my…
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360 plus?
i had 360 plus ..it says active on my profile and states my next bill will be …..so i am paying for a product thats not working? when clicking on the subscription it says 360 has been canceled for reasons…other. in the software it gives me 15 minutes of the pack then goes silent….Please Help???
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Na features are doing anything the say the can. Can none help with these basics.
So far native access has not fixed a simgle one of my 59 brokem links, found the wrongly installed other products that happens when an external library unexpectantly dies. So far , I can’t fix, relocate on a small scale or all at once as it is advertised to do. I want it to find installed product that is only two folder…
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I cannot install Native Access 2
I cannot even uninstall Native Access 1; the computer says mia.lib is missing.
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No Purchased Native Instruments update, (just says failed)
I have just completed a full system restore, and reinstalled all software. Re-installed all my Native Instrument Purchases. It then says there are 8 updates available. If I click on them, they begin downloading then immediatly it stops with the error message "Download failed" Obviously a generic error message, as there are…
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I cannot "uninstall" Kontakt 7 from Native Access - it seems no one else can either...
Hi, I just purchased an upgrade to Kontakt 8 (full) and installed it OK using Native Access (on macOS Sequoia). Of course I want to uninstall Kontakt 7 (full) now. Native Access, as you all know, offers NO WAY to uninstall Kontakt 7 (or presumable any other NI apps; it does let me uninstall content data) - NI instead gives…
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Installation issue!
I already asked ChatGPT about the installation issue, but its solution was to install some additional software. I’m wondering if there’s another way to fix this?😢