Add Library issue

Duck

Got Komplete 15 Select for free under the NKS Hardware Partner Program. My issue is trying to download and install iZotope Nectar 4 Elements, which is in the Band bundle. In Native Access, for Nectar 4 says "Add Library". It appears I need to download Nectar 4 first. I read this "You can get the Komplete Select voucher code via our partner’s pages where they are distributing software licenses". The only voucher I recieved was for Komplete 15 Select on inmusic website. Where do I get this redemption code? I logged into my Izostopes account, nothing there, nor in my Native Instrument account. Any help would be greatly appreciated. Thanks in advance

Mike

Mert_NI

https://community.native-instruments.com/discussion/43036/add-library-issue

Hello Duck, if you have not receuved any vouchers in your email or spam either, can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can help you to solve that as soon as possible.

I hope this helps☺️

Sunborn

https://community.native-instruments.com/discussion/43036/add-library-issue

Vouchers always come through your email.

So, please check your spam folder too, sometimes they ended-up there… :-)

Duck

Thanks for the response. I already did check spam and nothing there. The only emails i recieved was my invoice and how to use Native Access. All other instruments i wanted was successfully installed. Courious, should I have recieved it from Native Instruments or Izostopes

Mert_NI

https://community.native-instruments.com/discussion/43036/add-library-issue

Hello Duck, if you have not receuved any vouchers in your email or spam either, can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can help you to solve that as soon as possible.

I hope this helps☺️