I purchased Cinematic Studio Solo Strings and tried to install from Native Access on a new Samsung SSD which was not properly formatted. I since fixed the issue and was able to install Cinematic Studio Strings fine. Somehow Native Access thinks CSSS was partially installed (maybe?) but will not allow either the reinstall or uninstall. No files were ever installed from the product in the end. As you see in the screen shot, the only option in the 3 dots menu is release notes. The Locate button is useless, because there is no nicnt file to find. Hopefully this makes sense to someone. Any ideas on how to install it? Can I manually place a nicnt file to help it recreate everything? Thank you!