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Unable to Access ni 360 Subscription
Hi There, Does anyone know why I can't access the ni 360 subscription? It keep stalling on the last page and am unable to continue from payment
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“Service Center can not be found" Can you help me install Guitar Rig 5?
My last computer crashed and I have recently been transferring plugins over to my new M1 MacBook. Guitar Rig 5 is the only one giving me issues. Every time I try to run it as a plug-in or as a stand-alone application, I get the error “Service Center can not be found. Please run the product installer again to install…
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Instrument updates in Native Access same size as install?
Hi, Can anyone tell me why some of my updates are the same size as the original install / the entire library. For example, updating Berlin Woodwinds requires 169GB? I've attached a screenshot. I can't update because I don't have the required space, according to NA… meaning I don't have 169GB free on the external SSD that…
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Order under review for over 48hrs
I ordered off the summer of sound recently and my order has been under review for over 48 hours and customer service hasn’t responded to my emails asking when it will be confirmed. I would also like more of an answer than it will be soon. I see people sometimes don’t get there order for over a month and don’t want that to…
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Traktor on my new computer
hello, how can i install traktor on my new computer... the serial number doesn't want to enter anymore because it's attached to an old email address. that doesn't work anymore
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Abbey Road Modern Drummer Installed but Paused and repeated Download Failed message
Purchased Abbey Road Modern Drummer, problem as described and has occurred repeatedly. The software observed to download in full via Native Access (7.85GB/7.885GB), then becomes stuck before Download Failed message appears, and download pauses permanently. All content IS downloaded to the correct folder path, in a…
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Finally have everything Downloaded But,
I have an Application Native Access on my desktop but, not sure what to do next?? There seems to be 6 or so packages that have an install button?? I thought once loaded I would be picking Amps Cabs Effects Presets already created by Artist what do I do with this?
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Not seeing updates to kontact 8 guitar rig 7
I just purchased complete 15 standard and when I started up native access kontackt 8, guitar rig pro 7 and the latest reactor did not appear on the list of products to be installed nor did they appear on the list of products to be updated. All its showing is kontackt 7 player. I owned komplete 9 ultimate which gave me the…
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Disastrous merger with iZotope results in subscription fraud
I've been doubly charged for the past few months by both iZotope and Native Access for the SAME SUBSCRIPTION, and on top of this they have removed any possible way of cancelling the subscription on the iZotope side, making it impossible to correct their error. Their support staff has not answered in weeks because clearly…
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Unable to uninstall old version of Native Accees
I cant uninstall the old version of native access. And also what I see, that still there is not a solution or a fix. But that would be very important. What is native instruments telling us about that issue ?
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SOLVED—Unable to Access NI website or Native Access
I have owned Komplete for years. Following instructions on the NI website, I downloaded and installed Native Access 3.2.3 yesterday so I could use Kontakt 5 for an old project I was trying to work on. As of today, I am presently unable to reach any NI website (except, curiously, this one). I keep receiving this: Access…
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Why doi I have to repair my plugins over and over?
Hello, Since I updated to Sequoia I have to repair a bunch of NI plugins when I open Native Access, very irritating and I have to unstiall and reinstall them over and over. I have my content on an external SSD, but had no problem with that before. Hope someone can help me. Best, Tobbe
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Systems are down in Mexico City
I just had to get a 7 day free trial of a VPN in order to Master a session. I couldn't activate my Izotope Products through Native ID, Native Access, Izotope Portal. The website is down. Izotope's website is down too. Tried on different networks, and devices. I showed the problem to Chat Gpt and it said it was a regional…
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OSX: Virtually all libraries showing as requiring "Repair" and how i fixed it.
So, I opened Native Access and most of the libraries had a "repair" warning button next to them. I checked the "Installation paths" on a couple and noticed that they were missing a part of the path for whatever reason. I configured the Content Location to be at my external SSD way back, before installing the…
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Unable to download or update any of my purchased products
Its been over 2 weeks now and ZERO help from NI. The most Ive gotten from theme is email with a link to Native Access. But make no mistake, they have my money. I would like very much to get the products I paid for. Native Access 2 simply says "Download Failed". No logs, no details nothing. To the best of my knowledge there…
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problems with downloading just purchased
There seems to be an issue with the server and Native because every other purchase I'm having this problem
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Native access error "Waiting For Connection"
MacMini OS 13.6.3 Intel Can't get NA to download anything. Continually stops at "Waiting For Connection". I've tried everything suggested under the topic on NI webpage. I'm using my iPhone hotspot both USB and WiFi connections. NA works on my PC via the same hotspot. I've even had ChatGPT assist.
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How can I tell which instruments an expansions pack applies to?
Hi! How can I tell which instruments an expansions pack applies to? For example. Haze says it requires Maschine, but under that it says it contains presets for Massive X. Molten Veil says it requires Kontakt, but as far as I can see, it's just Battery Drum Kits and the manual is titled Maschine Expansions Setup Guide. I'm…
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Maschine 3.2.0 Installation Fails – Stuck in Native Access with Unresolved Error
I'm experiencing a serious issue with updating Maschine 3 via Native Access. When prompted to update to version 3.2.0, I initiated the install through Native Access. However, the download never progressed—it remained stuck with a loading spinner, as though it were about to begin, but no progress occurred. I waited over an…
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I purchased a second hand MK3
Well in now a Maschine mk3 owner. I purchased it use from guitar center in Flint MI. I dont know how to get it going. There was no transfer of license. Please Mighty Maschiners What can I do????