-
porblem with native access
I bought Odeholm drums (yesterday evening), and everything went well, I received a confirmation letter and then a letter with instructions and a serial number. I downloaded native access, registered and entered the serial number, everything according to the instructions, a notification appeared that the product was…
-
Library on a useless HD
Hopefully someone can help me with understanding this. I have all my content files (library) installed on a LACIE Hard drive. The Native Access app obviously not and I also have a Native instruments folder in my documents with mostly empty folders (I would like to know what this folder is, if it's these system files than…
-
NI and Akai integration
I have analog dreams for NI already and I just purchased it for my MPC key 37 and when I put the serial number into my MPC it says serial number not valid. I'm already upset I had to rebuy it. Now I'm having trouble with the serial number not working. What is going on?
-
Two identical licenses
Hi, I purchased an upgrade to Traktor Pro 4, but I don't need it as I also bought the new X1 MK3 to replace my old X1, and this new X1 comes with full Traktor Pro 4 license. I put in a ticket a few days ago asking for a refund. Today I registered the new X1 MK3, but now there are two serial numbers for Traktor Pro 4. I…
-
How do I avoid install duplicated instruments in Komplete 15 Collectors?
Hello there. I'm new to Kompelte and I've adquired the whole Komplete 15 pack. Viewing the list on Native Access it seems some instruments are simpler versions of other that are included, but i'm not familiar with it. For example: "Symphony Series vs Sympony Essentials", or "Valves vs Valves Pro". Also some instruments…
-
Problems with VST running on laptop MSI Prestige 16 - I9, 32 gb RAM
hello everyone! I have a problem that upsets me a lot! I recently bought an MSI laptop for video editing, but now I want to use it for vst tones. I also tried with focusrite gen 4 and rme babyface pro to give play both in contact and in giglad and the buffer is big... I have interruptions, bursts. What can I do? I reduced…
-
New Computer: Should I just delete and re-install?
I am not a techie. I have a new computer, and I'm honestly not sure where my Native Instruments downloads are. I've opened Native Access and clicked on the various libraries, and have repaired, located some, but I have no consistency in location. I want to have the Native Access app (is it NA 1 or NA 2?) on my new studio…
-
Inquiry about Purchased Product Not Showing on My Account
Hello Native Instruments Support Team, I recently purchased [native bundle], and it is visible in Native Access. However, my Native Instruments website account does not reflect this purchase. I would like to upgrade the product, but I am unable to do so because my account does not show that I own it. Could you please…
-
Download failed on Mac
I'm getting repeated "Download failed" errors. Running Mac OS Sequoia with Native Access 3.16.0 . I already tried the recommended solutions for tuning off private relay and confirmed that full disc access is granted. So it's not one of those. Any other ideas? Strangely, not all products are affected. Attaching a screenshot…
-
Merge Accounts Native ID
Seems like I cannot merge my Izotope and NI accounts. It will not let me use my main email address-j****@c****.n****. It send the confirmation email to an old email address I can no longer use- M****@c****.n**** You must help me correct this or I will no longer be able to access the Native ID part Quickly please! John Bowen
-
Komplete Kontrol 2.9.1
Hi, I want 2 reinstall the Komplete Control software, I can't remove plugins properly. It also hangs when you try this. it's not available via the new Native Acces software. I am using version 2.9.1. Thanks Nico (MacOS Sequoia 15.1.1, 3,8 GHz 8-Core Intel Core 17 (I use this mainly in Ableton or Logic.)
-
please add a product downgrade feature to Native Access
Sometimes, the latest update of a product runs unstable on the specific system of an user or - in the case of Kontakt or Reaktor - some contact libraries don't work well anymore. If problems using the most recent versions appear, some users ask for downgrades. Sometimes, google drive links containing installers of older…
-
So whats the real solution with uninstalling a DEMO product thats been bought 3 times now?!?
i really love how convenient it is that NATIVE INSTRUMENTS will always give you the opportunity to buy incorrect upgrades, or even buy the same product twice or 3 times, but getting the product out of demo mode is impossible.
-
ntkdaemon won t install
Hi. I had native access and kontakt installed on my computer, it was working well. This week I purchased a new vst and since when, my native access ask me to install and when I run it, it try to install the ntkdaemon.exe. From there, it give me an error code that tell me to check if I have sufficient privileges to star…
-
Do I need to purchase the full V Collection X, or upgrade?
Hi! I just bought a MiniLab 3, and I’m still waiting for it to arrive. It was supposed to be delivered today, but the package is delayed. I have a question about the V Collection X. I really want to buy the full version, but since some software comes with the MiniLab and the sale ends before my MiniLab arrives, I can’t…
-
Hello, I bought a second-hand mk3 machine on a market. I would like to get the license back but the
Hello, I bought a second-hand mk3 machine on a market. I would like to get the license back but the seller has no information, I only have the machine, the box and the serial numbers. thanks
-
Traktor Pro 4 Mapping
Hi anyone! I was trying to map my Reloop 8000MK2 to Traktor Pro 4 & make us of all those buttons anyone know how? It's made for Serato but I was told you can map it to Traktor as well. Any help would be appreciated.😎
-
Native Access Download Failed
I am unable to download/install any Applications, Instruments, Effects, etc. When clicking on Install I just receive a Download failed message with no additional information. I have un-installed and re-installed all software with no success. My OS is Mac 14.2. Please help as none of my NI software or hardware is useable at…
-
NTKDaemon constantly tries to install Helper Tool after each reboot
My NTKDaemon on my Sequoia Mac constantly tries to install Helper Tool after each reboot. This has been reported by others as well: Anyone else with the same problem? 😒
-
Maschine 3 Software missing!!!
Hi All, I registered the new Maschine Mk3 Product I bought from Guitar Center. Even after registering the product on Native Access, the software is not available for download. Could you please help with tis?