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$50 voucher code
Hello! I bought the S61 keyboard during a recent sale, and it included a $50 voucher. But where can I find that $50 voucher code? It doesn't appear in my purchase information.
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What do I do if I have not heard from Hardware Support?
I submitted a ticket to hardware support nearly three weeks ago, while the warranty on my S88 was active. As of now, it no longer is active. How can I escalate this ticket, and will the warranty still apply for a repair or replacement? Thanks in advance!
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M32 native midi mode
Hi, i am thinking about buying the M32 to use with Reason. I want to use it in Midi Mode. It needs to send relative controllers on the 8 knobs and the big Encoder. Can the M32 be configured to do this? Does the Komplete Software need to run for this (i would prefer it doesnt have to run)? Is there a Midi implementation…
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Cannot read the windows - too small
The windows for the product when I use it inside Cubase or standalone is completely unreadable. I just spent nearly $2000 on this product that is basically unusable. I have to hold my phone up to it and zoom in all the way and then I cannot scroll around to read all the pieces because it won't do that either. I have a 4K…
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Kontakt within Komplete Kontrol CC11 issue
Hi Folks, I ran NI Session Horns Pro today within Komplete Kontrol in Cubase. It did not respond to the touch strip on the S88 (CC11-expression), and neither did it respond to the CC11 automation in Cubase. When I use Session Horns Pro in kontakt in Cubase, it works great.... Whilst waiting on response from helpdesk I did…
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How to fix Battery in Komplete Kontrol
Hi, Please help the NI costumer service did not respond. I bought M32 with Komplete select. Everything is OK except I have the first instrument Battery listed in KK and it does not load. I can hear the preset but it does not load. I have everything updated and I did rescans and so on. I cannot find Battery in the vst list…
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Komplete kontrol latest update has been installing for three days
Komplete kontrol latest update has been installing for three days why?I
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why haven't I still received my purchased order ??
the order reference is Order Reference #3000110515C and I purchased it 3 days ago and still haven't received it , tried creating a support ticket but got no response .
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Komplete Kontrol S-Series MK1 no longer working with Ableton 11 on Ventura
Hello, I was using the Komplete Kontrol S-Series MK1 Instrument Rack workaround in Ableton 11 on macOS Monterey (instructions & download at https://support.native-instruments.com/hc/en-us/articles/4406832231441-How-to-Integrate-KOMPLETE-KONTROL-with-Your-DAW). It was mostly working with the MK1 keyboard, even though the…
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drum lab and Logic Pro
Hi, please, how to drag a drum lab groove into a logic pro track? Thank you
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Komplete Kontrol losing saved presets after update/exporting project.
Is not the first time that happens, but very often, usually after an update or if export a logic file to another device with same plugins it loses the lost presets. It is quite a bummer cause I don't always find the presets I was using. Anyone experiencing the same issue? Is there a way to find which presets were used?
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What's the difference between the input devices?
There are three options to choose between: KOMPLETE KONTROL - 1 KOMPLETE KONTROL EXT - 1 Komplete Kontrol DAW - 1 What's the difference between them? I've only been able to play from hardware (Komplete Kontrol) by using KOMPLETE KONTROL - 1.
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Komplete Kontrol S61 Mk1: Toggle favorites filter
Hello! I want to have a simple way to toggle the favorites filter on and off in the Browser overlay that I trigger with the "Browse" button on the Komplete Kontrol S61 Mk1. The manual says that I should press and hold shift and that "Favorites parameters" would show up below the knobs 3 and 4 but this does not happen here.…
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Roll Back firmware S61 MK 1?
Somewhere along the line either a firmware update or Maschine update broke my S61. This is first gen. The problem I have is there is substantial lag when using the rotary encoders. It takes time for the values to catch up with the encoder's position. Sometimes no delay - sometimes as much as 2-3 seconds. I did a long…
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Cubase 12 / Komplete Kontrol S88 integration problem
Hi, I am using Windows 10, Cubase 12, Komplete Ultimate 13 (latest version of Komplete Control 2.7.2) and have the Komplete Kontrol S88 controller. When I start Komplete Kontrol (KK) as a standalone program I can browser/use/etc any virtual instrument from the S88 (that is, I see the instrument on the S88 display). When I…