3.3.4 of Komplete Control Installed, but Native Access Says Upgrade to 3.3.4 Available

pritchey
pritchey Member Posts: 2 Newcomer
in Komplete Kontrol

Native Access is telling me I have an update for Komplete Kontrol for 3.3.4 is available. It's already installed. What is messed up that's not letting Native Access detect that 3.3.4 is already installed?

Best Answer

  • pritchey
    pritchey Member Posts: 2 Newcomer
    Answer ✓

    Thank you! You gave me the clue I needed. I swear Native Access app used to update itself in the past. Digging, I couldn't find the Maintenance option which clued me into downloading Native Access again and re-installing it. My version apparently was WAY WAY out of date compared to the new version.

    After installing the new/current version of Native Access, it no longer shows Komplete Kontrol needed an update to v3.3.4 (even though it's already installed) and in fact showed a different product that WAS out of date and having an update available.

Answers

  • DunedinDragon
    DunedinDragon Member Posts: 1,006 Guru

    It's kind of impossible to guess how it got that way from your brief description. I'd just go to the main NA page and select Maintenance and Repair Installed Products and see where that gets you.

  • pritchey
    pritchey Member Posts: 2 Newcomer
    Answer ✓

    Thank you! You gave me the clue I needed. I swear Native Access app used to update itself in the past. Digging, I couldn't find the Maintenance option which clued me into downloading Native Access again and re-installing it. My version apparently was WAY WAY out of date compared to the new version.

    After installing the new/current version of Native Access, it no longer shows Komplete Kontrol needed an update to v3.3.4 (even though it's already installed) and in fact showed a different product that WAS out of date and having an update available.

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