After the recent updates of the MK3 keyboard, some users have issues updating the firmware of their S88s, here is how to fix it:
Make sure that you have installed all the latest updates for:
Hardware Connection Service: version 1.7.6
Komplete Kontrol: version 3.3.1
Kontakt 7: version 7.10.6
This is where to download the Firmware Updater: https://www.native-instruments.com/specials/komplete/kontrol-update/
Also make sure to install all the latest Windows updates for your system.
If you still have issues when updating the firmware, carry out these steps:
How Can I Update the Driver and Firmware of My Kontrol S88 MK3 on Windows?
If that didn't work, please get in touch with our support here: https://bit.ly/NI_support_Kontrol
We're sorry about the inconvenience, we are investigating the issue at the moment. Thanks for your patience on this.
