S88 MK3 - How to fix Windows Driver and Firmware updater issues.

Jeremy_NI
Jeremy_NI Customer Care Posts: 13,047 mod
edited August 7 in Komplete Kontrol

After the recent updates of the MK3 keyboard, some users have issues updating the firmware of their S88s, here is how to fix it:

Make sure that you have installed all the latest updates for:

Hardware Connection Service: version 1.7.6

Komplete Kontrol: version 3.3.1

Kontakt 7: version 7.10.6

This is where to download the Firmware Updater: https://www.native-instruments.com/specials/komplete/kontrol-update/

Also make sure to install all the latest Windows updates for your system.

If you still have issues when updating the firmware, carry out these steps:

How Can I Update the Driver and Firmware of My Kontrol S88 MK3 on Windows?

If that didn't work, please get in touch with our support here:  https://bit.ly/NI_support_Kontrol

We're sorry about the inconvenience, we are investigating the issue at the moment. Thanks for your patience on this.

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