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KK S88 MK3 installed... but not registered?
Hello everyone, on NA the Hardware Connection Service is installed... but in the personal page My PRODUCTS, SERIALS, AND DOWNLOADS it is not registered... Is this normal? I ask for clarification Thanks
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Findin a lost serial number
i bought a second hand maschine mk1 but there is no serial number on the back of the device, how do i find the serial number?
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Any hope for secondhand owner of A25?
So I purchased this controller in Like New condition from Amazon and of course, the serial # is already registered. Let me first say that the chat function is infuriating; it opens new cases automatically if there is no agent available. If I can't manage to type 'Live Agent' at the right time it open a new ticket! When I…
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Why I can't register used S49 MK3 and no support response
I bought this used S49 MK3 for an excellent price from Guitar Center on 01/31/2025. Signed into my account to register it so I could start using with my AKAI MPC X, & was stopped in the process by not being able to register on my account. Reached out to support with all the necessary documents and information, and still…
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Mikro MK1 Software (CD) and Registration Key
can i even get these anymore? i've been scouring. i miss playing with this lil dude.
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Used MK2 No License
Can't find original owner Can't register What can I do?
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deregistering a device
I bought an S88 Mk1 (second-hand) from the first owner. Is it possible for him to deregister and for me then to register my controller (S88, Mk1)?
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registration issue
I'v just buy traktor s2mk3 with activation key, but it's being registered previos owner, how can register my software now, can anybody help me 😁😁😁
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How can I register a product second hand?
I purchased the product second hand and cannot contact the seller to transfer the license. Please tell me how can I register a product?
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Some libraries have un-registered themselves
Hey everyone. For some reason about 8 of my libaries (notably older ones) have switched to demo mode unexpectedly and even then are not consistently working. NI Access says they are still installed, and that I can even update those that need it. I tried re-entering my serial numbers for Komplete, etc in NI Access but it…
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DDJ-T1 serial number
I have ddj-t1 consol the serial number which had backside cannot use to unlock the traktor software. i do not have any other cd or manual to find the serial number. is there a way to find the serial number using the serial number which is stick to the back of ddj-t1?
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Why can't I register my brand new MK3 hardware?
I bought a brand new MK3 from guitar center but I cannot register my serial. Why? I followed the step my step guide it came with, and I read over the helpful tips guide. I need NI Support ******!!
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Brand new unit Maschine Mikro Mk3- Demo from SamAsh cant find the full 16 digits
The Barcode got damaged while Demo'ing multiple times and now I cannot add it to my Native Access. I went to the support page and it is cyclical .. Sends me here. Firmware update shows the 8 digit serial number which has never been registered as technically its a new unit being a a Demo at SamAsh Dallas. Please help
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I borrowed my friends deck for the summer, can I use it without having the hardware liscense?
My friend is letting me borrow her Traktor Kontrol s4 over the summer. If I'm able to use the deck well enough by the end of summer, she'll let me keep it. The problem is, she didn't transfer the license for the deck to me because she wasn't officially giving it to me. I'm also using the demo version of Traktor Pro 3…
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Mashine Plus: “registration failed” with new mashine +
hello, im having troubles with registering my new mashine plus, i bought it new, and cant manage to register my product succesfully. Im not able to start using my product due to the registration failure. I really need help because it was a huge investment. Can someone help me out from the support team?
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Traktor Pro 2 not showing up in Native Access
I am owner of Traktor Pro 2 license. My Traktor pro 2 is asking for activation at startup. I put my license number in Native Access and it tells me it registered the software, but Traktor pro 2 is not showing up in Native Access to install or register. Need help please to resolve. I have a Macbook Air M1 with OS Monterey.
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Guitar Rig 5 runs in demo mode
Helo, I have Komplete 14 Ultimate. Guitar Rig 5 runs in demo mode for some reason, it's asking for activation and for serial number which I don't think I have. I reinstalled it just in case, but same thing. It doesn't see the Native Access app to activate either. What do I do? Thanks!
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Why did all of my Native Instrument VST's randomly stop working today?
Today, All of my Native Instrument VST's stopped working. It was random, I've been using them consistently for a good while, but today they just don't work. They are all installed, exactly as they were. Nothing has changed on my end. When I look at My Products, Serials & Downloads, I can see all of my products, but on…
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Absynth 3 activation code?
Hi I bought a second hand version of Absynth 3 unused boxed Disc, I loaded it on my studio PC, I don’t have that PC online I want to keep it clean from internet. I want to be able to activate the Absynth 3, I’ve tried to find a way to activate it and register but I can’t find anyway on your website to do this? I’ve joined…
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Can't register Reaktor 6
I updated to most recent version when prompted, which is turning into a mistake it seems. I am trying to open instances of Reaktor which I have used for a few years now, but its saying I need to activate. It forced me to pay money, which is like $300 USD or more. I did that, but even though I entered my registration into…
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Problem with registering my Controller into my account
So I have this Problem and I don't know how to fix. It says that the controller is registered but when I go to "my Products" it doesn't appear.
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Registered Product to the wrong account
Please help! My friend left himself logged on to Native Access on my computer. When I registered a new product, consequentially, it ended up being registered to his account! Now I can't register it to my own account! What do I do please help! Otherwise I have just wasted $180 for a VST I can't even use! (PS, I have also…
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Open-box Guitar Center purchase Serial Number already activated
I did reach out to support and I know it's the weekend but was hoping someone from support might see this a bit faster as I'd love to use the keyboard. Just purchased this warehouse reseal this afternoon and I cannot do anything with it at this time. Below is the support request and thank you in advance for any assistance.…
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Dont buy used MK3
Just bought a used MK3 from a Guitar Center employee off reverb, sent the serial to transfer and photos of receipt etc. to NI and turns out it's NFR, not for resale. Support was very rude and said they wont transfer it and basically need to give it back, I've spent thousands on NI stuff and countless hours with their…
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Maschine on Mountain Lion or lower
Since Native Access isn’t available on OS X Mountain Lion or lower, is there a way to authorize software since Service Center has been shutdown?
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Trying to switch registsred email, failing validation, cant use NA anymore!
I just switched primary email addresses and am updating all my vendors. Im using Protonmail and Im on the latest version of Firefox on windows10. Im able to log out/in NI account pages on Ffox without any trouble. But when I try to validate the new Protonmail address, I get "address could not be validated". NA is now…
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Just bought tracktor kontrol s4 at an auction
So I just bought a tracktor kontrol s4 at an auction. Will I still be able to use this controller with the software that it requires without have the card that it comes with? And coul I use a universal power adapter with it?
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How long does it takes until the Support answers my Ticket ?
Hello, Maybe the wrong place here. But don't know where to ask. I feel a bit left alone by the Native Instruments Support. My Question: How long does it take until the support answers my Ticket ? I'm waiting since almost 48 hours since I've opened a ticket and no answer. Best regards, Marcel
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Trying to install new Maschine MkIII
I bought a new MKIII and when I went to register it with NI there’s nowhere to enter in the Serial #. Do i have to unregister the old one first or some other process? Thanks, J?
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Purchased Komplete 14 Ultimate not showing in my list of products.
I bought Komplete 14 Ultimate from Guitar Center. My products installed ok on my system when I entered the serial number. However, when I look on the Native Instruments website under products and serial numbers, Komplete 14 Ultimate is not showing in my list of products.
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Why won't my Serial Number work?
Recently purchased a MK3 MIKRO from Sweetwater. Downloaded Native Access but serial number doesn't work when I try to register the device. It just says "an error has occurred during the registration process". I followed the guide for help but cannot find a resolution. Still waiting to hear from support. Does anyone have a…