Why won't my Serial Number work?

djksnjr
djksnjr Member Posts: 1 Newcomer
edited August 2023 in Native Access

Recently purchased a MK3 MIKRO from Sweetwater. Downloaded Native Access but serial number doesn't work when I try to register the device. It just says "an error has occurred during the registration process". I followed the guide for help but cannot find a resolution. Still waiting to hear from support. Does anyone have a solution?

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Best Answer

  • Rich_NI
    Rich_NI Customer Care Posts: 173 mod
    Answer ✓

    Hi @djksnjr

    It looks like this issue was resolved by our support team on the 3rd July. Can you confirm this?

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