Registered Product to the wrong account

shapeshiftersmg
shapeshiftersmg Member Posts: 1 Newcomer
edited December 2023 in Kontakt

Please help! My friend left himself logged on to Native Access on my computer. When I registered a new product, consequentially, it ended up being registered to his account! Now I can't register it to my own account! What do I do please help! Otherwise I have just wasted $180 for a VST I can't even use! (PS, I have also contacted the NI support chat but it just sends me to a link that doesn't work and I end up right back on the home page in an endless cycle!) I would appreciate help from somebody, anybody please!

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