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unable to log in.
Q: Translation inserted by Moderator (translation by DeepL) I cannot log in. and gives a link to the site, but the password and login are the same. from the site I can log in, but not in the programme, reinstalled many times, nothing helps, and changed the password, someone tell me what to do? reinstalled many times,…
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Unable to Log in
hello, wondering if anyone can help! i bought GGD to use with kontakt however when downloading native access i press login and put my details in and it says checking authentication then sends me back to the login page. i have tried re-downloading and i have enabled full disk access and i am unsure on what to do. thank you
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Why do updates include sample libraries? Those are already installed, why not just update the apps?
When installing updates for some apps through Native Access users are forced to re-download dozens of GB of sample files already installed to the same locations the updates are being applied. Why not just update necessary pertinent data? It's 2025... Kontakt Library 2 and Sessions Strings Pro are over 38 GB each. All of…
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How do I remove the products that were part of the subscription?
I canceled my 360 subscription, and it's a bit annoying to still see those products in Native Access. Does anyone know how to remove them?
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Where is my Maschine 3 update?
I recently bought the Maschine 3 update because I wanted to upgrade my Maschine 2. I cannot find it in my Native Access App, even after I entered the serial number. What is going on?? Anybody else with this issue, if so how did you resolve it???
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Electric storm deluxe
Hi, i purchased Electric storm deluxe because I like to work with rock/metal guitars with my productions, so after installing everything, can anybody tell me where the program is on my laptop? I can use it within Kontact 8, but I know it also has a VST plugin so I can use it with my DAW, So does anybody have any idea where…
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SUSTAIN Pedal not working in Kontrol S 49 MK3
Hi there, just when I bought the Komplete Kontrol S49 MK3, I could make my M-Audio Expression pedal to work. I remember that I had to change something to make it run - it didn't work as it says "works by default". Nevertheless, it worked but having not used it for a longer time and after a few updates, I can't get it…
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Can't install nor add product.
I have purchased LOST PIANO by Westwood Instruments a few years ago. I had it uninstalled because I wanted more memory space. Now today I want to re-install it. It doesn't give me the option to install it, but rather "add product" instead. It can't add the product it seems. The message I get is "the path is invalid". But…
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Reaktor 6 Demo Mode
[Repost because my post was deleted. People replied to it but I can't see it now] Hi everyone, I purchased the full version of Reaktor 6 from the Native Instruments website (not an upgrade or crossgrade). It shows correctly in my NI account and in Native Access as “Reaktor 6,” not Player. However, it only opens in Demo…
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Where are Georges Duke soul treasures and Premium tube series ?
Hello, I've a doubt about the Komplete 15 ultimate bundle, is somebody of N.I or forum can confirm that "Added Premium Tube Series" (Passive EQ, Enhanced EQ, Vari Comp) and "George Duke Soul Treasures" are ever in Komplete 15 Ultimate or not ? Are they missed definitely. Because I can't see these products in my native…
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Kontakt 8 is not in Kcomplete 15 standard
Hi, I upgraded from Komplete 15 Select version to Standard version, but i find there is not Kontakt 8 in my library, it only has Kontakt player 8. Kontakt 8 is not inclued in the upgraded versioin? Thank you !
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Can't Solve Native Access "Download Failed" Issue. Upgraded to Komplete 15 and Kontakt 8
-Issue- I keep on getting the "Download Failed" in Native Access when trying to download Kontakt 8, Komplete 15 and the vsts. Note- it should be noted that my laptop got wiped about a month ago, which must have affected Native Access as it was stored locally on my laptop. Prior to it getting wiped and still to this day, I…
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Unistalling Ozone 10 and 11 in Win 11
Hi, I uninstalled Ozone 10 Standard and Ozone 11 Elements using the Windows 11 Apps menu. In Native Access 3.18.1 I now get notified, that I shoud repair these programs. How can I get rid of this message?
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Unable to Purchase Komplete Crossgrade
I currently own the Komplete 10 Ultimate edition from Native Instruments and have been trying to purchase the Komplete 15 Collectors Edition crossgrade, but am unable to. The website says I am eligible and provides me with the best price they can offer but when I click to purchase it I am unable to put it in my shopping…
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Why is this message popping up every time I try to install NTKDaemon
Just to be clear, I followed the instructions and I can confirm that everything was uninstalled and this error is still showing up-