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Persistent 'Download Failed' Issue on Native Access v13.8 (M1 Pro, macOS Sonoma 14.5)
Hi everyone, I've been experiencing persistent 'download failed' errors on Native Access v13.8 despite following all the recommendations from the knowledge base and community forums. Here’s what I’ve already tried: Granted full disk access to all NI applications Disabled iCloud recovery Restored default download folders…
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iZotope support cases go nowhere after using chat AI to open a case
I have licensing help and error support issues with "Repair" or "DEMO" showing in Native Access for (some) iZotope titles I have purchased but none cannot be repaired nor can have DEMO changed. I have no iZotope Portal issues mode for purchased items. In that portal they show as Authorized to computer or Authorized iLok,…
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can´t install updates
Mac Mini 16gb M1 Sequoia 15.5 external SSD Komplete ultimate 14 When I install products updates I got a Installation Failed. The recommended full disk acces an daemon is okay. What can I do?
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Known Issue: Missing third party libraries with Native Access 3.19.1 Update
Instead of adding sound banks, it now removes them from your updates. It's not cool. I'm missing Best Service, Sonoscore, etc. Thanks for the help.
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Where can I download Native access 2 version before 3.19.0
Where can I download Native access 2 version before 3.19.0 Thanks
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Native Access Won't update Battery 4, Komplete Kontrol, Kontakt 7 & 8, Massive/ Massive X
I have managed to update my library in Native Access but it will not update the following:- Battery 4, Komplete Kontrol, Kontakt 7 & 8, Massive & Massive X I have followed the steps in the prompt box, giving full disk access to all the NI apps and unfortunately it will still not update. Please see screen shots below.…
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used Machine Mikro 2 serial is already registered
I bought the machine mikro from reverb knowing that it was used. I want to know how to get this fixed with native instruments so I can use it in my studio.
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Native Access 3 failure
Hello, need to get in touch with a developer of NA, since this issue is lingering and remains unsolved since more than half a year. Issue: NA 3 current version fails to recognize currently sold 3rd party libraries, which are very well recognized by NA1. Also, NA 3 mostly refuses to update itself, requires to manually…
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'library not found' - constant game of cat and mouse
hi all. for no reason kontakt will display certain libraries as 'not found' even though they are definitely installed within NA. i keep having to go through the process of reinstalling libraries all the time. any ideas why this might keep happening to me?
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Massive X 1.6.0 not showing in Native Access latest version 3.19.1
Massive X 1.6.0 not showing in Native Access latest version 3.19.1 !!! I tried to reinstall Massive X and also Native Access multiple times, but Massive X it showing the version 1.5.0, I don't have the possibility to update, in the Updates Tab of Native Access! I followed the instructions of native instruments for…
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Relocating libraries after pc formatting
Hello. I formatted my pc, and I have all my libraries in a external hard drive. Now I want to relocate them all, but no one says "Repair", to do it. I tried to locate them clicking on the three dots, but it doesn't work. I could locate some by clicking in Support - Add product content, but the rest are not being located.…
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don't installing
Hello, in Native Access, Komplet Kontrol remains stuck on installation. Even after 2 hours nothing happens, my keyboard is unusable.
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Official update status - Native Access (current version: 3.19.1)
This thread provides information about upcoming patches for Native Access. It will be updated whenever new information becomes available. --------- The currently available software version is 3.19.1. You can download the latest version here: 3.19.1 - 2025-07-30 FIXED A bug where extra 3rd-party software shows in the…
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Native Access 3.19 won't install update
Native Access 3.19 won't install update. I have went through a lot to get the previous version to work but now that there is an update it is back to saying "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." I have downloaded NTK daemon 1.24.1 and it still has the…
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Cannot find the purchased product
I cannot find the purchased product ( KOMPLETE 15 COLLECTORS EDITION) in the library even though I purchased it. I have a new version of Native Access installed. I have Kontrol S61.