-
Upgraded to Komplete 15 Collectors Edition 12/15 for $599. Then 12/16, price dropped to $479.20
Upgraded to Komplete 15 Collectors Edition from Ultimate on 12/15/24 for $599. Very next day 12/16/24, price dropped to $479.20 Is there any way I can get a refund of the difference or at least credit to buy additional software. I've created a support ticket in regards to this and I'm truly hoping NI would do the right…
-
General question about Komplete
I have a question about the Komplete upgrades. I already own Komplete 13 Select from my Maschine MK3. I also bought an Upgrade for KSelect 13. The content of my sounds library looks very much like a Komplete 13 Standard library. I would like to buy a new Komplete Kontrol S61 MK3 keyboard, that comes with Komplete 15…
-
The best external drive/specs for Komplete libraries - in your experience?
Hey all, sorry for the long post but I want to get this right. I use a MBP - a 2019 i9 with 32GB RAM, a 1TB SSD and 4 x Thunderbolt 3 ports (USB-C). It's still great at running Logic Pro with my small but beloved collection of NI goodies (Battery 4, Monark, Sanner XT and a few others). As a new Komplete 15 CE owner, I now…
-
Komplete 6 mk1 won't connect to Mac
Hi, after years of fine operation, my Komplete 6 Mk1 stopped connecting to my (same) mac (12.7.6). Usb light just keeps blinking, whatever I try, and the Device updater won't see it. Just for a weird brief moment, after replugging the USB a the device for the zillionth time, I got it to stop blinking, and managed to see…
-
“Locked by Customer Support”
Hi all, Hoping someone can help me I recently purchased a used komplete a61 and have been trying to register my serial number into Native Access with no luck. I was originally told that my number was ready to register from the seller. Received an error saying “Blocked by customer support”. Reached out to NI and was told…
-
No sounds
Problem: no sound I use Komplete Kontrol and a Kontrol S88 Mk2. On my old laptop everything was all right. Sinds a few days I have a brand new laptop, a HP Spectre. I installed all my NI software using Native Access. When I use the Kontrol S88 with Kontrol, I see all the instruments on my Kontrol S88. When I scroll through…
-
Just downloaded Komplete Start, but in Native Access, I can't see the Leap expansions and Izotope…
Hello, I've claimed Komplete Start for free, and in Native Access, installed Kontakt 8 and the majority of instruments/sounds. I also bought the Platinum Pop Leap expansion using the holiday code to claim it for free and installed that too. This expansion shows up in Native Access, but the Lo-fi Vibes and Acoustic Drums…
-
Komplete standard and Komplete now
hi, is there a way to check which product is included in Komplete standard and which in Komplete now in order to understand if it's still worth for me paying for Komplete now after I purchased Komplete standard edition ?
-
Komplete 8 Ultimate Transfer To A New System
Hello, So basically my issue is this. I was working with a very old setup and I was running Komplete 8 Ultimate with Kontakt 5.8 I believe? Not 100% sure, but anyways it was an old setup that I decided to run into the ground. Well, it finally hit the ground, so my question is this. I want to transfer all of those Komplete…
-
I am eligible to the crossgrade to Ozone 11 Advanced. Why NI says I'm not?
Hi, I'm trying to purchase the crossgrade to Ozone 11 Advanced but it says I haven't the right license to be eligible. I own the Komplete 13 Ultimate Collector's Edition. According to the crossgrade rules, I should be eligible to do this crossgrade. Why this problem? Apparently, I'm not the only customer in this situation.…
-
ASIO support for multiple NI Apps/Devices (Windows)
I think its possible for ASIO to support multiple apps/devices, but the NI ASIO driver doesn't do this, are there any plans for the NI ASIO Driver to support multiple NI apps at once?
-
Is there a contact email I can use to speak to a real person?
I’ve been trying to resolve an issue with my Komplete product being wrongly locked and removed from my account after a complicated refund and repayment process. I’ve been sitting in queues for the live support chat system for over a week; I’ve spoken to a total of two operatives and neither of then stayed long enough for…
-
Native Access ads a number to ssd name
Hi, In Native Access preferences ≥ file management window, I select a folder from my ssd to use as my content location. But Native Access ads 1 to the name of my ssd. This also causes problems with Kontakt while locating samples in my previous projects. Native Access version 3.14.0 Cubase 13 Thanks!
-
How to use NI products on dual boot Mac?
Hello. All my NI software is currently installed on my internal Macintosh HD running macOS Ventura. I have installed Sonoma on a separate partition on the internal Mac SSD and I would like to use my NI stuff on that Sonoma partition to test it all works OK. How can I best do that? I am using the same admin account on both…
-
Has anyone find an answer to this? Still happens to me
Short description: when I browse through my ableton channels, the KK S61 doesn't switch automatically to the new channel with the plugin. Not even if I arm the desired channel. Please help! https://community.native-instruments.com/discussion/10525/not-able-to-browse-and-control-komplete-kontrol-plugins-in-ableton