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Alicia's Keys Upgrade
I have a copy of the original Alicia's Keys but I am offered two upgrades, one for AK which I presume includes AK Electric, and a cheaper upgrade for AK Electric only which I presume just adds Electric to my account. Has the original AK been upgraded in 15, and if so what are the differences? If anyone can explain the…
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how can I install free prg without the whole Komplete start
Hi I have Komplete standard plus several other instruments I bought. Sometimes a new free vst emerges and it is linked to K start. I would like to try out for example massive X player, but I cannot find it to download, it is part of the K start which I already left behind and I do not want to mess with downloading extra…
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upgrade Komplete select 13 to Komplete standard 13
hello everybody, I'm trying to upgrade my Komplete select 13 to standard, do you know how I can do that ? thanks ! I know it's already version 15 but it's too expensive for me.
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Installing on multiple drives
Hey, I have komplete 15 standard on mac pro os Monterey.. I've downloaded most of k 15 sounds on my internal drive cause I had the space, and all instruments on the internal drive work fine, but the few kontact 8 instruments that are left i downloaded onto an external drive. Everything went well with install, and they're…
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No E-voucher after my purchase
Dear support team, I have registered Komplete 15 standard 3 days ago.But I haven't received a confirmation email or e-voucher yet. I've already checked the trash mail and AD, still got nothing.Could you please take a look into it?
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Why is my Komplete Content folder appearing in Komplete Kontrol browser, and how can I fix it?
Hi, I recently moved my komplete content folder to a new external drive. I believed I had done everything correctly through Native Access as it relocated everything fine, and Kontakt 6 still works as expected, however when I open Komplete Kontrol or Kontakt 7, it shows my komplete content folder in the browser instead of…
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Moving NI libraries to external HD
Hi, I've owned NI libraries for years but 2 weeks ago, after upgrading my old iMac to a new Mac Mini M4 (512GB RAM & 1TB Storage), purchased Komplete 15 Standard. I started downloading some of the libraries but I'm always confused why it is not possible to choose to load them to my 8TB external drive (APFS Volume). Somehow…
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Can't install most of the libraries in Native Access
Hi! Basically I'm having this seemingly popular problem. When I try to download any products I've got in Native Access, the download's stuck like this: 67 / 67 MB - Less than a minute remaining Then after a long wait it says "Download failed". I contacted the support 18 days ago and still can't resolve the problem. The…
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Update vs Upgrade
I have Komplete 8 running on Windows 10. I need to upgrade to Windows 11 and it looks like Komplete 8 will no longer work on it. I'm trying to figure out how much it will be to upgrade to Komplete 15 (Standard?).
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Komplete 15 Standard Showing Everything is Demo
I recently bought Komplete 15 Standard, and activated my key on my account. I have logged into native access with that same email address. Everything however is showing as DEMO after installing. I am looking at the included products page: These are listed as included and no where does it mention its only a demo. Does…
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Defective product and great dissatisfaction with customer support.
My latest experience. I bought an audio interface from NI (Komplete Audio 6 Mk2), which after half a year of trying to reach customer support, installing various recommended drivers, was finally sent to the service center and it turned out that the product was defective from the factory. They returned me a used second-hand…
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Why payment page shows postal code (zip) error when it is not?
Trying to purchase komplete standard for last 1 week. But it showing postal code ERROR at the end of purchase. Tried everything possible to changing browser clear cache and all… nothing happens. Contacted NI support. They are very generic and didn't help at all. When I sent more details, they just closed the ticket and…
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Upgrading from Komplete 14 Std to KOMPLETE 14 COLLECTORS EDITION
Hello, There is someone selling the KOMPLETE 14 COLLECTORS EDITION Upgrade on the forums. I currently have KOMPLETE 14 STANDARD Update. Can I upgrade this way or do I need to purchase Komplete 14 Ultimate first? Thanks!
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Upright Bass plays Logic Melody?
Just upgraded to have the Upright Bass. I have a MIDI bassline in Logic ready and it's been played quite well by the standard double bass in Logic. But NI Upright Bass doesn't play certain notes, seems they are too low for this instrument? I can't understand why since it's the 'same' instrument with same range of notes?…
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Eligibility for Komplete 14 Update
I have a license for Komplete 14 Ultimate that I bought to upgrade Komplete 14 Select for S-Series. I would like to purchase a license to update Komplete to Komplete 15 Standard for $159.20. However, when I try to buy Komplete 15 the web page indicates that I should buy the Crossgrade version for $319.20 stating: "As an…