Native Access - Mid Q2 Update

@Paul B

Just to comment on your experience on "both sides of the desk" so to speak, I think most people in these situations realize when people (customers) vent their frustrations, or have a genuine criticism, that its mostly not a personal attack. You're always gonna get the exceptions, but we all have to deal with those through many aspects of life, so I understand that being the person at the coalface is right across the board, not just NI.

The customer is blocked from the higher echelons, and I wouldn't doubt that this also can be used as a mechanism in as much as the poor person dealing with the complaints is often hogtied, or can only give a 1/2 baked answer, and the customer is left in a place of just having to suck it up. Of course this dilema is much more prevalent in an online world, where accountablility is much harder to enforce.

@Jojo123 I think now is appropriate for auto-updates because now is when there is a focus on increasing stability, and the best way to make sure everyone gets the more stable versions as they come out is to have NA auto update. Also, once you give users the option to turn off auto update, it becomes difficult to take that away even if you have many stable versions in a row.

But I understand your (and others') reasons not to want auto updates until NA is stable. Maybe NI will agree with you. Maybe not. But I think this line of discussion is played out and I hope that I have managed to make it clear what I believe even if you do not agree with it.

The specific claims of ignoring problems I disputed were the claims that NI ignored problems they knew were bugs in their software and combined that with trying to psychologically manipulate users into believing the problems they were having were due to them (the users) doing something wrong. This is what gaslighting means – the exact wording of what I responded to was ‘ignoring then blaming users, then gaslighting them’. That is a very serious accusation of malicious misconduct. And it is an extraordinary claim which has been repeated without evidence. One with which I have no interest in engaging further. I am only writing this to clarify my original comment.

Paul B

The specific claims of ignoring problems I disputed were the claims that
NI ignored problems they knew were bugs in their software and combined
that with trying to psychologically manipulate users into believing the
problems they were having were due to them (the users) doing something
wrong. This is what gaslighting means – the exact wording of what I
responded to was ‘ignoring then blaming users, then gaslighting them’.
That is a very serious accusation of malicious misconduct. And it is an
extraordinary claim which has been repeated without evidence. One with
which I have no interest in engaging further. I am only writing this to
clarify my original comment.

So to add insult to injury, you're basically accusing me of lying…that's very kind of you. It's also something I'd be remarkably foolhardy to do on a public forum, did that not occur to you? There is proof, but you'd have to be on the beta project to see at least possibly the worst of it, if it hasn't been deleted.

I don't think it was particularly malicious misconduct, but a means of trying to deflect from the problems at hand, though it was extremely unprofessional and helpful to no-one, rather similar to your criticisms around those events, some might think

To Paul B - < I take it this isn't tagging . I dont actually know what tagging is tho I know the word is used in this forum Ive never seen it anywhere else. I have seen where you can block users, so be my guest and do that if you wish. When I come to a forum I have NEVER seen where a person can demand that someone else not respond to them, thus taking away their right of reply. Nowhere have I attacked you, or devolved into filthy language or anything else. So no, RESPECTFULLY, you are only seeing things through developers eyes and you are not willing to see what Im actually saying.

Installed but won't open on windows 11.

How pathetic this is.

The final straw for me.

even a bigger mess. But let’s start a Survey! And update a logo!

Take 2:

Another approach might be, again, to TRUST your valued customers to update their Native Access when it has PROVEN to be stable. We understand that your business needs to thrive. However if YOUR product is unstable, then how can we trust to even use it to begin with…when the software's proper function DIRECTLY affects our businesses. Now, as valued customers, We all definitely upgrade our ends when it is necessary. We also wish to remain up on updates and changes, as well as, help your business stay ahead of the game. However, in these industry rocky times a lot of us can not afford the potential instability that has been going on. So, as valued customers, We are simply asking you to TRUST us a little more… so that we can continue to support NI as patrons. Then all of our futures can be bright with the products and services yet to come. 😎 Sorry about the comment above… a little agitated with the landlord.