Website issues after scheduled maintenance on January 22, 2024

eldeedubya · January 23

my maschine plus is refusing to show available library for expansion downloads.

Likley cause..server connections. London Uk 23/1/24 11:15Hrs.

Same when connecting with Wifi and direct cabled to router

Dreistein · January 23

I thought it was fixed this morning but now it's back, stuck on 'Loading Products'...

LittleFatBloke · January 23

Still nothing?

Milos · January 23

Maintenance will last from few hours to couple of days...just my guess...

Be patient.

Maxi · January 23

For me it works now but logic is still super slow. I was hoping that you guys would fix logic, since the 10.8. update it only works super slow…

Kymeia · January 23

https://community.native-instruments.com/discussion/comment/127985#Comment_127985

You need to ask Apple about that

Zirkiel · January 23

Working again for me,

Thank you very much guys <3

JINBOZ · January 23

Native Access is already working fine for me! thanks a lot to the NI tech team!

Wiechu · January 23

not sure if it is working. ELE 2 seems to be more corrupted than it was before the update. Before the update i could at least load the drumkit... Right now the clicking on shell mix, settings etc makes the buttons... yellow. And that's it.

The kit is not loading as well. I mean come on, ever since i purchased ELE 2 i can not use it properly...

Elaviuum · January 23

Native acces is working. But im unable to install any of the plugins i purchased. I recently purchased a plugin from mixwave and wanted to install it. This was the same day as this «maintenence» was introduced. And it said that i didnt have enough disk space (even though i had more then enough) the plugin needed previsely 25gb to install. And i had over 50gb available. Im guessing this is linked to the issue currently in maintenence.

I wish all the luck to the maintenence team at NI!

Graceman · January 23

I also cannot install anything - and suddenly NA says that I don't have a viable Kontakt version - which offcourse i wrong since I have the Full Kontakt 7.0