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Native access problems..long loading and failed updates
Ive got issues I hope someone can help. I've updated my computer and got larger harddrive but I keep getting errors saying can't download or can't install no harddrive space available but I have enough. I've checked my install paths and it's correct I've got enough space. Also native access is really slow it can take over…
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Install products on a second PC
Hi, I am at a new address which only has an ADSL connection (very slow). I have to download several recently purchased libraries, and it's taking a lot of time. Is it possible to recover downloaded files and copy them in a second PC without downloading them again (even while logged in to my account with regular license)?…
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Suddenly my product's license says it's a demo version
I definitely purchased your company's products and was using them well, but suddenly the licenses of the products I was using well changed to demo products. This problem is occurring with your products before important work, causing considerable disruption. Very disappointing. How can I solve this problem?
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Just Installing - no Instruments available at Native Access
Hi, I just downloaded Kontakt, Kontakt 7 and Controller Editor. There are no sounds installed and there is nothing available at Native Access. Basically I have these empty shells of a software and I don't know where to go to get the content. Thanks, Barry
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Can't download libraries due to storage space
I have several N.I. products that I want to download but cannot because Native Access is telling me that I don't have enough storage space. The External drive that houses my libraries has 2.5TB of free space. My initial problem started with macOS Sonoma having over 580GB of "Purgeable Space" that it refuses to clear up. My…
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How to completely uninstall
Completely remove everything installed by Native Access including Native Access. This is a nightmare. I just want it all cleanly off of the system, please. Macbook M2 Pro - Sonoma. As of this date, all of the latest releases are what is on this system and completely malfunctioning. I don't want to go into it further. I…
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How do I upgrade my Izotope prducts?
I purchased standalone Izotope Products years ago. Everything from Nectar to Ozone to RX. If I wanted to upgrade to the latest version, what do I do? What exactly is included in my Komplete 14 bundle and what is not? This is very confusing.
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Native Access "unable to log in"
on MacOS Sonoma when the password dialogue comes up and i fill it in and submit, it just does nothing. after two attempts i get the message "unable to log in. please see our knowledge based for more information" which just says to restart, to download the current version (already done twice), and disable a VPN (never had…
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Missing Libraries and Demo mode in native access
Hi all, just today a lot of my libraries have disappeared from Native access (kontakt 7, spitfire chamber etc) and as you'll see from the screenshot, a lot of the libraries are saying 'demo'. When I try and open K7 in logic its asking me to activate it which leads to native access but then it is unfindable. Is it possible…
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Serial number screen problem
My kontrol s88 mk3 was stuck on the default midi template when i had kontakt 7 open in logic on my mac, so i decided to reset it to the factory settings. When i did that it told me to put my serial in to native access , so i did. The problem is the screen didnt change.
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Can't register (or even see) Battery 4 in Native Access
Super PO'd at NI today. I've had Komplete Ultimate 11 for years now, and today Battery 4 just decided to stop working and drop into demo mode. I go into Native Access, and Battery is not even visible as a product; there's bunch of other ****** I don't really use that's there ( Huh? I bought it years ago as part of Komplete…
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How to return to previous version Komplete Kontrol
Hi! I updated Komplete Kontrol to the latest version, but now I'm unable to open it in my DAW (Cubase Elements 9.5). Is it possible to return to the previous version of KK or somehow fix the system so that I can use it on Cubase? Thanks!
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Native Access 3.1.0 and dependency / dependencies installation
Hey all, The new version of Native Access (3.1.0) should address some of the following issues: Please grant permission to NTKDaemon to install Dependencies (Mac and Win) Dependency Installation is taking longer than normal (Mac and Win) Since auto updating is not possible in these situations, please download the latest…
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Native Access can't be installed on windows 10
I want to echo that Native Acces can't be installed on my windows 10 system despite all the solution shown on native website that i tried. I had an old version 1 that was working fine whith all my plugins and libraries then i wanted to try the Ozone Eq that seems to need the latest Native Acces to be installed and i…
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Native Access 1 "Install" button when adding sounds to a library not working
Hi all, I am using Version 1 of Native Access because Virtual Drumline cannot be downloaded on the newer version of Native Access. When I click on "browse" and add the correct folder, the "Install" button does not turn blue. I know it is the correct folder because when I add an incorrect folder, I get a message that says…
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How to transfer and run all NI plugins from an external disk with Logic Pro X
I've run out of internal disk space on my Mac Book Pro and need to Transfer all existing NI plugins to an external drive Download new plugins to the new location update location information within Logic Pro x Q1 Do I have to uninstall the dozens of NI apps already installed and then reinstall onto the external disk? Q2 How…
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Unable to uninstall legacy or superseded products from Native Access
And yes, I have read the post that supposedly answers this! I have 9 items which I would like to delete from Native Access. Some are products which I do not wish to use any more, while Absynth is a product I very much would like to use again, if only NI would pull their collective finger out and make it compatible with…
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Leaving the N I Chat Assistant
Anyone know how to quit the chat?
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Is technical support gone?
I can't find a way to get technical support on a Native Access problem.
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Everything says Repair
In the NI app everything says repair next to it. I tried repairing and re-installing and moving but nothing seems to work. I wonder what went wrong? How can I wipe everything out and reinstall it?