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NI Sends Purchase Confirmation to Wrong Email
Hello. My current working email address is "abc@123.com". This current working email address is correctly displayed when I navigate to the NI My Account web-page. Yesterday I purchased (online) an upgrade of a NI software product. At the end of the transaction, the web-page displays a notice saying that the purchase…
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Why's Native Access trying to uninstall a Kontakt I've never had?
Dear Anyone. Got Komplete Start and Native Access. Everything installs bar Kontakt 6 Player, which says it has problems uninstalling an earlier version. It probably does - I've never HAD an earlier version!! I've downloaded the tool for uninstalling stuff and it found Uhe Zebra and a few other things, so I let it uninstall…
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Installation issue - Native Access not responding (New Macbook Pro)
I play in a band and we use different logic synths in our live set. I recently upgraded to the new MacBook Pro, having some issues. Logic runs smoother than my personal computer, so no issues there...But I went to install Native Instruments software and its not working. I goto install it just hovers and says "not…
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Native Access not downloading and updating
Hi, I have a new Mac and yes it is a M1 and yes it is because of the new machine and other software on monterey. I also have an iMac with intel and yes I need also to be here on monterey. All is working but sind last week native access does not download everything, native access do not update nothing. NI please update we…
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Native Access is creating bogus installation location keys
Been noticing a very bizarre issue that has clearly been present for a long time where the installation of a product (via Native Access) is writing bogus keys to the Windows registry. As part of my studio environment - we use a corporate desktop endpoint management solution to manage patches, installs, general system…
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Looking for Native Access on the M1
The current Native Access is INTEL which requires Rosetta 2 to be installed. Where is the Native Access ARM or Universal version to download?
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Komplete Kontrol will not find new library location (fixed)
Hey everybody, I know this has been discussed at length on here, but my problem has not been solved, and I AM LOSING MY *****!! I’ve read thru, and watched so many examples of how to fix this, but none of the answers seem to fix my problem. I recently bought a new Mac Pro, and reinstalled all my NI libraries on a separate…
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Folder content location / moving
Hello everybody ...Sorry i talk bad english so i'm using translator Deep L . Please can you help me on these different points. 1) On Mac is it possible to install the content folder of Komplete 13 ultimate on 2 different hard drives? Or if you prefer, to have 2 different locations? 2) When we move a folder "Native" on…
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Shreddage 3 Legacy install issue / files missing in Maschine
Hi All, I recently bought a software called Shreddage 3 Legacy that is supposed to be installed via Native Access. I haven't been able to install it, and ever since I bought Shreddage now some of my Maschine sound files are missing. Does anyone know how to remove Shreddage and get my sounds back in Maschine? Thanks
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Will I lose anything if I upgrade from Komplete Now to Komplete 13?
Hi. I bought the Maschine mk3. It came with Komplete Select. I also subscribe to Komplete Now. If I was to upgrade to Komplete 13 what would I lose from the above packages? is it worth me upgrading to Komplete 13? Thank you.
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Mac won't recognize maschine mikro mk3
Just got a new machine mikro mk 3 and installed all the native access software, but garageband/my Mac doesn't seem to recognize it as midi controller. I use shift + the circle button to put it into midi mode, but neither the midi manager system utility or GarageBand will pick it up. GarageBand says "1 midi input is…
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about 24 hours and still haven't gotten purchase download
I purchased several products yesterday, about $2k worth, and still haven't gotten my Serial Numbers for download. this happened before and was due to the wrong state in my info and looks like it happened again. not sure how it keeps happening I definitely fixed it. it took over a week for them to respond and fix the…
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New Computer Install of Komplete. Do I need K11 in order to install K13?
Hello. I have previously bought Komplete 11. I've built a new studio computer running Win 10, and would like to install Komplete 13 on the new computer. Here's my question: do I need to have Komplete 11 installed on my new computer in order install the upgrade version of Komplete 13? If it is not necessary for me to…
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Can I get Maschine SW without having to buy the Komplete bundle?
This might be a silly question but im gonna ask anyways... Can I get the original software that comes with the Maschine Studio without having to buy the Komplete bundle? I ask because i just puchaced this 2nd hand and just want to understand the basics of using it, also to test if the thing even works. without spending a…
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Kontakt kept appearing as uninstalled in Native Access
Hi guys. I have problem with Kontakt. He is in ,,uninstalled" section in Native Access, although I've never uninstalled him. So I tried to install him. It worked. Then I refresh NA. Kontakt was installed, but still in ,uninstalled" section. Then I close NA and open it again. Kontakt was again uninstalled and in…