The NTKDaemon install wizard is failing.

alsmrt1

I am trying to launch my native access and the dependencies won't install becuase the NTKDaemon install wizard says ERROR and that I need to verify that I have sufficient priviliages to start the system services, and then I'll click on "Retry" and it will do the same thing. What are my "privileges" and how can I fix this?

Mert_NI

https://community.native-instruments.com/discussion/comment/167875#Comment_167875

Hello alsmrt1, if the issue persists, can you try the steps in this Knowledge Base Article below:

https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows

Please let me know about the results afterwards☺️

Jeremy_NI

@alsmrt1 That would indicate you don't have administrative rights on your WIndows account. This is needed to install some programs like Native Access.

https://support.microsoft.com/en-us/windows/how-do-i-log-on-as-an-administrator-63267a09-9926-991a-1c77-d203160c8563

alsmrt1

@Jeremy_NI The odd thing is that on Sunday I was able to launch it perfectly fine once just to see if I can punch in a serial number of a third party product I bought but I wasn’t able to find the serial number so I just closed NA. When I came back to my computer and tried to open NA that’s when it started to all this.

Mert_NI

https://community.native-instruments.com/discussion/comment/167875#Comment_167875

Hello alsmrt1, if the issue persists, can you try the steps in this Knowledge Base Article below:

https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows

Please let me know about the results afterwards☺️