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Native Access 3.17.0 can't locate the libraries
Hi there, Native Access can't locate the libraries although they've been on the same SSD drive (APFS format) with no issues prior to updating to Native Access 3.17.0. Komplete Kontrol and Kontakt 8 don't see / load the instruments either now. NTKDaemon, Komplete Kontrol, Kontakt, Native Access have full access to the macos…
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Native Access No Longer Recognizes Path To My NA Library.
I have been using my NA library for several months without any difficulty until last week when the NA app began to list only a few of the many licensed NA products that the app used to recognize. The location of the library has not changed since I originally installed the library files. My equipment and licensed software:…
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Third Party Libraries aren't Showing Updates
After verifying the update's existence with Fracture Sounds, the Feb 2025 update for Homestead Piano (v1.0.2) has yet to show in Native Access 2. After completing all the recommended steps, as well as uninstalling, deleting the NativeAccess.xml, rebooting and installing NA v1, the update never shows. While I've let…
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Delete old NI VST and install new VST3
Can everything NI be deleted from my computer for the purpose of MacHD upgrade (1-4TB), Then reinstall with an upgrade to NI 15 with everything VST3? My Hard drive is just about full. I couldn't tell you about half of the ****** thats in there from MacOS,But they say it has to stay. My Samsung ssd's are a pain in the azz and…
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Can't install Kontakt 8
Hi. When trying to install Kontakt 8 it goes through the whole process. But when done, it cant be opened and tells me to install it again. I've tried a lot of different things. Please get back to me.
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traktor s4 mk1
I had a gift of traktor s4 mk1 controller and need the lisence how can I get it if the man who giftted me is too old now to remember
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I lost the NTk deamon password
bonjour, je m'appelle Monsieur Lebourgeois Jeremy, j'ai changé d'ordinateur et ensuite j'ai voulu me reconnecter à native instrument. J'ai réussi quand il a fallu ouvrir Native Access. Je l'ai ouvert d'abord avec le mot de passe de mon mac comme il le demandait. Mais ensuite j'ai perdu le mot de passe qui permet…
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Cannot Log in to Native Access
This is frustrating. I have followed the log in instructions several times . . . deleting Native Access . . . reloading . . . making sure privacy settings allow access . . . but can't log in. So I have Kontakt 8 ready to download and some Spitfire instruments . . . no access. HELP!
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How to quickly reset the sticky keys of the kontakt keyboard?
Sticky keys are always inevitable, especially when using some third-party solo sounds (Sample Modeling series or Session Horns Pro, etc.) Because I am performing live, once the keys are stuck, they must be quickly released. Of course, I will first press the upper right (!) button of kontakt, and I have set a USB shortcut…
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I bought Kontakt 8, where do I download it?
hello everyone. I just bought kontakt 8 and I can't install it, I installed native access but only kontakt player appears. No library appears, nothing. Where can I download kontakt 8 and how do I register?
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Why doesn't Leap show up anywhere on NA or my serials and products?
I got a Komplete 15 bundle because I owned a Novation controller a while ago, but Leap was no where to be found. I didn't mind it at first, because I didn't really have a use for it, but I bought the luxury Hip Hop bundle today and I wanted to try it, I looked everywhere it could possibly be, but I couldn't find it. I saw…
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Cant download Native Access, says "Error opening file for writing" every time I try to download it
I got this Maschine Mikro for my birthday and I've been trying to download Native Access for over a month now and every time I try to download it. Below the message it has "Program Files/Native Instruments\ Native Acces\ VC_redist.x64.exe" so I went to a discussion and I read to download Microsoft Visual C++, and I…
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I bought the plugin THRILL but it doesn't appear in NI
I bought the plugin THRILL but it doesn't appear in NI Tell me how to solve this problem?
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In Ableton Live 12 where are my new products?
I just bought the Soniccouture and am trying to find where the Pan Drums II are in Ableton Live. I installed the products and scanned for the plugins but cannot find the drum or any of the items in the package. I am eager to play with the new drums but where are they?? Thanks, Karen
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Second-hand license that does not appear on my account
Hi,I bought a second-hand product. (Sample modeling) Native Instrument deactivated its license but did not put this new license on my account. Thank you for your help, Christian
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Why can't I download Kontakt or any other vst from Native Access?
Hi everyone, I have a serious issue with Native Access. I can't download any vst or Kontakt to run those vst's. It only shows me Download failed and the file I'm trying to download is paused. I have already tried to change the download location and delete the existing iso files within that location. I have also downloaded…
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Where is my software?
Hi - I purchased an upgrade to some of my izotope products, ie Music Production Suite 7, and it's not in my portal, I get no response via support or the phone number on my invoice. Only some of it is in my izotope product portal, and none in Native access, and ideas? Seems like things have gone south since they bought…
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Neutron 5
HI all, I have a subscription to Music Production Suite Pro. All of the apps are available except Neutron 5, which is listed but has an exclamation mark in the box where it would either read 'Installed' or 'Open'. I have logged out/in again but cannot see what the problem is. The ellipsis only reveals release notes. Any…
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Some instruments get installed and others don't in Native Access
Hi there :) I wanted to install Komplete Kontrol 11 on my new Mac. I downloaded the newest version of Native Access and granted all the permissions it needs (Full Disk Access and Files & Folders). Some instruments were installed properly (e.g. The Grandeur) while others failed (e.g. The Giant). I have enough memory on my…
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Who else is getting a "Download Failed" Flag in Native Access?
I am trying to upgrade to the latest Maschine MK3 Version after the last version stopped creating Stems. But I can't download it. I am constantly getting error messages and permanently pause downloads. Upgraded to the latest Native Access. Am I thinly one with this problem?