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unable to log into Native access
I go to the page as directed and I see the x to press for the solution, and pressing it does nothing,{box doesn't open} I go to the password wizard page and there's nothing there. I try to submit a ticket and end up on the help page. no problem logging in online though, no press for chat button. nowhere to turn. I guess…
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virus ?
I tried to update Komplete control, but my antivirus has blocked it. Why ???
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ooer Macos Tahoe 26 is out
macOS 26 has just been released. Who’s going to be the first to try it 😀
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Arkhis Library Purchased via Mobile Missing from Native Access 2 on Desktop (License Confirmed)
Hello NI Support Team and Community, I am experiencing an issue where a recent purchase is not synchronizing with my Native Access 2 application on my desktop computer. The Product: Arkhis (Kontakt Library) Purchase Date/Time: [14th December 2025) Purchase Method: Direct purchase via mobile Issue Details I can confirm the…
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Native Access infinite loading issue
Hi everyone, Issue: After installed Native Access. While Native Access is still inside computer, if any other software or any manual action accidentally uninstalls Microsoft Visual C++ Redistributable (2015-2022), (not sure x64 or x86, maybe need both), Native Access will then get stuck in an infinite loading state. It…
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Loading Kontakt Instruments Failed
when i load any kontakt instrument big or small, a dark grey box appears that doesnt go away and freezes kontakt completely. i thought this was a mac issue but after switching Mac's, it still persists. I think its important to mention that i install the instruments on my internal disk and then manually move it to an ssd.…
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How do I get updated NTK Daemon version?
Native access provides an outdated link to NTK Daemon installation. Native Access Error: "Please grant permission to Native Access to install dependencies" – Native Instruments At version 1.26. Native access 3.22 requires NTK Daemon 1.28. Where do we access 1.28?
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Voucher for s serie
Hello i have buy the s88 mk3 in 06/2025 and i don t have the mail for the free instrument . I was using the €25 subscription and I didn't know you could get a free instrument, and I can't find the email anymore, it's 6 months old. Any issue ?
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Native Access fails at Loading Products step in initialization
After updating Native Access from 3.17.0 to 3.18.0 it will no longer open, stalling at the “Loading Products” phase of the initialization. Here is a list of the various steps I have tried without success: 1. (Library > Application Support > Native Instruments Delete the folders "Native Access" and "NTK". Open the user…
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NTK Daemon ''Error Service' NTK Daemon Service' failed to start
I cannot install NTK Daemon which is needed to download Native Access. The same message appears every time: ''Error Service' NTK DaemonService' failed to start. Verify that you have sufficient privileges to start service. '' I've tried many things but nothing works. Please help. Thanks, Kornel
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How do I load up all my already-downloaded libraries?
I've previously downloaded and installed all libraries of komplete ultimate. They live in a folder named D:\NativeCompleteContent. I have reinstalled Windows on a new C: drive, and re-installed Cubase and Ableton. I updated the settings in Native Access to point at this new location, and re-started the Native Access…
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Native Access 2 is a hot mess
It just took me a full 28 hours to install my brand new Komplete 15 Collectors Edition, and there are still outstanding issues. I cannot install 2 updates do to the updates failing to start (Enqueing forever, then 'Installer Service' error). Native Access v1 does not even show the updates as available. I am on an operating…
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My products dont show up in native access
my products show up in the my account page on the wesite but not in native access which is showing only 3 random things i want to download the softwares for maschine mk3 and maschine jam
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Solution to "Please grant permission to native access to install dependencies"
Hello. Every time the Native Access application updates it fails with the error, Please grant permission to native access to install dependencies Usually I have been able to find and download the newer NTKDaemon and get past this. The last update did not work with this method. I wanted to pass on this information as I did…
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Which Instrument is 'Moves Kit' part of?
Hi, does anyone know, to which Instruments belongs the attached error message either the Plugin? .
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I cant register my MK3 that i purchased last year
Hi, It's been a while, but im trying to get my Maschine Mikro MK3 set up going again. I also have the mk2 but for the life of me I can't remember the email address I used to register the mk3 under, nor password. NI support site has me going around in many circles. Is there any way I can come into human contact with their…
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Failed update downloads on Native Access
Hello! I'm running into an issue with these latest updates. I'm getting a "Download Failed: Could not create new file or truncate existing file" message when I attempt to update. I also get a generic Failed message on the True School update. I followed the knowledge base article to no avail. attached screenshots of both my…
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macOS 26 compatibility
As we see, Native Instruments' installers are no longer notarized by Apple and so products can not be installed on macOS 26.1. So here is your change to tell us when you are done with the notarizing and be clear and transparent to us as customers.
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Native Access absolutely not working
Native Access has completely stopped being able to install NI products. I have been through the full disk process. I have uninstalled and reinstalled. I have tried using my external hard drive (preferred), but also the default Shared folder. Nothing works. I get the "Installation Failed. You may need to grant full disk…
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Installation failed for Battery 4 Factory Library on MacOS 26
Native Access failed to install 26 libraries on MacOS 26.1. I followed all prompts and granted Full Disk Access to Native Access and Daemon including restarts, etc.. but multiple libraries still fail. The main one I'm worried about is Battery since I've used it on all my stuff. I have the full library on an external drive…
