Login blocked "after multiple consecutive login attempts"

Samuel Rath

I tried to merge my Izotope login to my Native ID. Unfortunately I didn't realize, that the Google password manager overwrote multiple times my account data producing multiple login failures. After maybe 4-5 resets the login page says now that my account is blocked "after multiple consecutive login attempts". How long it will be blocked? There's no information, no help to find. I had to make a new account even to write here or get to the chatbot.

PoorFellow

https://community.native-instruments.com/discussion/45496/login-blocked-after-multiple-consecutive-login-attempts

I had to make a new account even to write here or get to the chatbot.

Then you can use that account to contact N.I. Support (all) (ref. : "I Have No Access to My User Account")

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

.

Normally , with normal login problems then the below here ought to work but otherwise then please follow procedure linked to above :

Quote Jeremy_NI : If you followed these steps but you have issues logging in to your account, then you should have found a dedicated typeform, that I will post here, just in case of you missed it: : Account Login & Password Support! , This has been tested and checked on various browsers and works for all our customers that get in touch every day.

PoorFellow

https://community.native-instruments.com/discussion/45496/login-blocked-after-multiple-consecutive-login-attempts

I had to make a new account even to write here or get to the chatbot.

Then you can use that account to contact N.I. Support (all) (ref. : "I Have No Access to My User Account")

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

.

Normally , with normal login problems then the below here ought to work but otherwise then please follow procedure linked to above :

Quote Jeremy_NI : If you followed these steps but you have issues logging in to your account, then you should have found a dedicated typeform, that I will post here, just in case of you missed it: : Account Login & Password Support! , This has been tested and checked on various browsers and works for all our customers that get in touch every day.

Samuel Rath

@PoorFellow Thanks a lot. I could write a ticket to the customer care service now, hoping they can help.