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Kontakt not showing up on Ableton, not playing in Komplete Kontrol
Hi, I'm new to Kontakt and also just recently got a new macbook. I had all my plugins downloaded to a removable SSD, and I've been trying to set them up on my new macbook, with no luck. I've followed the native support guide on installing products on a new computer…
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Service center can not be found error when trying to access library from a new Macbook
HI there, I guess this is the same problem others are going through. Purchased Logic, Komplete 9 and Maschine MK3, and time machined those contents onto new Macbook M1 14". Trying to access library, and tells me to either "Demo, Buy, or Activate" - When I click "Activate" - "service center can not be found. Please run the…
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Licence transfer on Windows and Mac
Can I move my license from windows to mac? If so how do I go about it
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Confirmation sent to wrong email address
Hello. I am trying to purchase an NI product and the webshop tells me it will send confirmation to an old email address I no longer use, is not listed in my NI account, and cannot access. There is no support for this sort of problem. How do I get NI to send confirmation of purchases to MY email? Thanks.
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Are Native Access updates for my Maschine?
I have reviewed the available updates in Native Access. Are these updates "specific" to my maschine (studio), or are these updates that are for all users. Any help would be greatly appreciated.
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Products disappeared from new account with the same email
I haven't used my keyboard for a while (like 1yr). I was trying to install again drivers ecc... but i could not access to my account anymore! I had to create a new account with the same email but my products are vanished. How can i recover my licenses?
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NI Sends Purchase Confirmation to Wrong Email
Hello. My current working email address is "abc@123.com". This current working email address is correctly displayed when I navigate to the NI My Account web-page. Yesterday I purchased (online) an upgrade of a NI software product. At the end of the transaction, the web-page displays a notice saying that the purchase…
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Why's Native Access trying to uninstall a Kontakt I've never had?
Dear Anyone. Got Komplete Start and Native Access. Everything installs bar Kontakt 6 Player, which says it has problems uninstalling an earlier version. It probably does - I've never HAD an earlier version!! I've downloaded the tool for uninstalling stuff and it found Uhe Zebra and a few other things, so I let it uninstall…
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Installation issue - Native Access not responding (New Macbook Pro)
I play in a band and we use different logic synths in our live set. I recently upgraded to the new MacBook Pro, having some issues. Logic runs smoother than my personal computer, so no issues there...But I went to install Native Instruments software and its not working. I goto install it just hovers and says "not…
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Native Access not downloading and updating
Hi, I have a new Mac and yes it is a M1 and yes it is because of the new machine and other software on monterey. I also have an iMac with intel and yes I need also to be here on monterey. All is working but sind last week native access does not download everything, native access do not update nothing. NI please update we…
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Native Access is creating bogus installation location keys
Been noticing a very bizarre issue that has clearly been present for a long time where the installation of a product (via Native Access) is writing bogus keys to the Windows registry. As part of my studio environment - we use a corporate desktop endpoint management solution to manage patches, installs, general system…
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Looking for Native Access on the M1
The current Native Access is INTEL which requires Rosetta 2 to be installed. Where is the Native Access ARM or Universal version to download?
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Komplete Kontrol will not find new library location (fixed)
Hey everybody, I know this has been discussed at length on here, but my problem has not been solved, and I AM LOSING MY *****!! I’ve read thru, and watched so many examples of how to fix this, but none of the answers seem to fix my problem. I recently bought a new Mac Pro, and reinstalled all my NI libraries on a separate…
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Folder content location / moving
Hello everybody ...Sorry i talk bad english so i'm using translator Deep L . Please can you help me on these different points. 1) On Mac is it possible to install the content folder of Komplete 13 ultimate on 2 different hard drives? Or if you prefer, to have 2 different locations? 2) When we move a folder "Native" on…
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Shreddage 3 Legacy install issue / files missing in Maschine
Hi All, I recently bought a software called Shreddage 3 Legacy that is supposed to be installed via Native Access. I haven't been able to install it, and ever since I bought Shreddage now some of my Maschine sound files are missing. Does anyone know how to remove Shreddage and get my sounds back in Maschine? Thanks