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NTK Daemon Issue
I can't open Native Access because it tells me that a newer version or the NTK Daemon is available. I have updated said Daemon from your site but it still won't open. I have purchased software from Plugin Boutique that I am eager to get access to. What can I do?
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Why NativeAccess.xml file cannot be found in the /Native Instrument/service center/, folder?
Hey guys, I really need you help. The story goes like this, I just bought the Komplete 14 ultimate and It it took me the whole day to install all the content of the K14U, I left only the session string 2 to install the next day. On the next day, when I open the native access 2, I was scared to see that there are no…
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no download link in Native access
Hello , I bought on your site Monark and FM8 I can't find these products in ACESS to download. can you help me? see attachments . Sincerely Denis
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what to do If native access is not showing the Traktor software in the library?
What to do If the native access library is not showing the Traktor software in the library after adding the serial code for the Traktor kontrol s4?
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Updates cause major issue
So why update? I don't know how these guys put out these updates that shut down everything. If you don't fix these issues and if the issues persist I want a full refund for everthing that I've purchase. This new update has ruined more than half of my projects and are unusable and Komplete Kontrol just sits there in a never…
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NI, please rethink Native Access authorization.
I'm in the middle of a composition project with a tight deadline. Around half the time when I open a session, my NI instruments are unable to load due to the notorious and apparently unsolved bug in Native Access causing it to hang on 'Loading Products' (and presumably failing to authorise the libraries in Kontakt 7).…
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None of my products showing up in native access….
Hi guys! Pls forgive me if this question has been answered before but I’m not seeing any of my products in native access using sonoma and m2max processor. Does that mean that non of them can be used with the latest Apple techology? I can’t even download to drivers for my machine mk3 which is a big loss. Any help much…
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Installation failed, review location preferences (Windows 11)
This error occurs while attempting to install the Hardware Connection Service during the initial setup. The first sign of trouble was that several apps don't have labels in Native access… After going through all the release notes I made an educated guess and found it. After the error it says "queued" and throws the error.…
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Moved to external hard drive - Yikes this is a mess!
I was really excited to purchase Komplete 14 this year especially with the discounted offers. Here is my problem, it looks like I botched the installation and in a attempt to have everything I own on the same external hard drive, added insult to injury as now the pathways are all messed up. I have attempted to use both…
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Kontakt 7 disappeared from Native Access and all instruments turned into demo
Hi. Suddenly Kontakt 7 disappeared from my Native Access (3.11.1) and all tools became demos. I followed the support advice but I didn't solve the problem. In a panic I bought 2 more versions of Kontakt and would like to get a refund. Please help me
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Does installing Native Access no longer make me eligible for a return?
Hi. I was super excited to receive my s88 today but after spending all day, and more $$ just trying to power it up, and after reading deeper into reviews about broken keys and glitchy software, I am terrified to install anything. Does installing Native Access and running firmware updates no longer allow me to make a…
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Native Access relocate/repair problem
Each time I login to Native Access it asks to relocate/repair about 25 of my libraries . I have all my libraries on an external SSD drive and Native Access asks to relocate/repair each time I reconnect the drive. Should I delete all NI preferences and reinstall ?
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NA stuck on installing a product.
I have the latest buggy version of NA2. It is stuck on installing a product. I tried refreshing, quitting, restarting, etc. It always shows that the product is installing, and there is no way to cancel. So now I cannot install anything. The product is already installed.
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Midi Keyboard serial number
i just dug up my old MIDI Keyboard A49 from years ago and made a new account so i could use it. I cant find any serial number on it and i cant use it if i dont have one. I just need help getting this thing to work i can send proof pictures and everything i just need this to work please.
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Native Access failing to install updates
I think the Install Helper Tool is failing to install properly in my Native Access. I keep getting the error message which sends me to the article about going to security and privacy on my Mac to checkmark the proper full-disc permissions, however all of my permissions are granted, so i have no idea what is wrong. I…
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Native Access complete uninstall windows
Hi folks, Can somebody help me out on how to uninstall all the files from Native Access + libraries on windows so that I can do a fresh reinstall? This is the only documentation I have found below but this needs to be updated as I don't want to do that manually…. I have Komplete 14 Ultimate, it would take ages.…
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Native Access not updating
I keep getting this double message every time I open Native Access. It doesn't update when I restart.
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Never received serial number for duets purchase
Today I purchased NI Duets instant download option for 49.99 and received all the confirmation email except the email with the serial number. Has anyone else had this issue? I put in a ticket but have not heard any response. Not sure what is going on!!
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How can I log off from another computer (not mine)?
Hey guys, my user account was logged into another persons laptop and now he is using all my software and products….how can i log it out of his device or stop him from having access to all my stuff??? i have tried a password reset. thanks
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Where can I download an older version of native access …
I have the latest one, but it has messed up contact seven and complete control to the point where they don’t work and won’t update