Extra stuff "available" when I haven't purchased them!

Danthesiser · 2024-09-30T15:02:23+00:00

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As the title says, since buying Kontakt 8 and Kithara (I don't know if that's anything to do with it), a bunch of Play instruments and stuff that I haven't bought. Anything with a red X on the image below, I haven't purchased. So I am confused. I haven't installed them and I just, well, don't know where they've come from!

Any ideas?

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Sunborn

https://community.native-instruments.com/discussion/36731/extra-stuff-available-when-i-havent-purchased-them

…they offer you extra software for free and you don't want to install it?
WHY??? 🙄

ok, all the above libraries are part of Komplete 15 (also Kontakt 8 is) so i'm guessing that in fact you bought Komplete 15 and not just Kontakt 8!

Danthesiser

https://community.native-instruments.com/discussion/comment/181289#Comment_181289

I'm not (yet) so addled that I bought Komplete 15 instead of Kontakt 8.

…am I?

Or am I? I think it may have been a little glitch in their system and it'll fall off my licenses at some point and I'll have to uninstall it all, which would be a pain. This is why I haven't installed any of it.

I'm no less confused. I've checked my licenses and none of them appear there, just Kontakt 8 update bundle. Maybe it all comes with Kontakt 8, but there's nothing to say as much; I presumed the "bundle" was all the Leap expansions.

hamsteralliance

I looked around and the only NI thing I see that includes bx_enhancer is NI 360:

Which Products Are Included with NI 360 Essentials / Plus / Pro? – Native Instruments (native-instruments.com)

You also have a Subscriptions tab in your Native Access interface, which I don't, so I think you have a subscription to NI 360 and that's where some of this is from.

Danthesiser

https://community.native-instruments.com/discussion/comment/181308#Comment_181308

I used to have the old subscription thing briefly, which is why the tab is there. I don't pay for 360, so I don't think it's that either.

Sunborn

https://community.native-instruments.com/discussion/comment/181292#Comment_181292

So you do not accept this as a God-send gift… 😉
but trust me, this is not some NI system glitch… because such glitches can lead to a quick bankruptcy 😋

OK then, lets shed some light on this case so you do not have to install and later uninstall all this stuff!

@Kaiwan_NI can you check this case please?

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