Can't log into access from 2023 MBP

Cornell · 2024-08-17T22:52:36+00:00

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I can't log into native access on my 2023 MBP to transfer Pro3 from my older MBP to upgrade to Pro 4.

My password gets rejected yet I can go into Native access from safari…

I have everything from the older MBP on external drive and loaded it into the new MBP (I have since deleted to start from scratch)

I have disabled the firewall and still no go…

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Accepted answers

Mert_NI

Hello Cornell, can you please request a support ticket or open a chat support using this link below: https://bit.ly/NI_support_NA providing your serial number so our team can check what is causing this issue and if there are more than one account so they can merge it to solve this issue.

Also, can you please check if you are using the latest version of the Native Access using this direct download link below: https://www.native-instruments.com/en/specials/native-access-2/?srsltid=AfmBOopv6O0JaC-ZRJmvZmLLhYc2gTDQ0_9Mq3GOUFOua6Ga7Tg2N7Tp

I hope this helps☺️

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Mert_NI

I hope this helps☺️

Cornell

Tks the Issue has been resolved and now the software doesn't allow me to use the Space Bar in the Track Collection Search Bar or to edit genres, titles song names etc…

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