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finding "add serial" button
Hello. I am being instructed by the Orange Tree Samping registration page to find and click on the "add serial" button and add my number of The Famous E Electric Piano (purchased on their site) but I can't find the button here on Native Instruments anywhere! Where am I off or missing something?? Please help -David
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Installing to new Mac and failing
Hi, Am trying to reinstall apps etc to new MAC M1 and getting a constant install fail. Have done all what it says but still fails. I brought the update in 2019 so the NI drive is old is this a factor? Thanks
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Why I can't register used S49 MK3 and no support response
I bought this used S49 MK3 for an excellent price from Guitar Center on 01/31/2025. Signed into my account to register it so I could start using with my AKAI MPC X, & was stopped in the process by not being able to register on my account. Reached out to support with all the necessary documents and information, and still…
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Native access
I have registered my komplete88mk3 in my native access, but I didnt get the update in the library, so I couldn't download the hardware connection service, what's happened? I 100% sure I have registered!
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problems with downloading kontakt 8 and kontakt factory library 2
Hi Anyone who know what to do when Native Access says "could not create new file or truncate existing file"? Hope you can help! Lovis
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Native Access Password problem
Supposedly the same password that used to log in the Native Instruments website also works to access Native Access . Thats not the case , with me. I've downloaded the most recent version of Native Access , but it still won't open
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Installing Komplete 14 Standard
hi, i have an upgrade to Komplete 11 Select that will take me to Komplete 14 Standard, but there's so many free apps in the native access application that i don't know what belongs to Komplete 14 and what's just junk i can ignore. seems mad to me that i can't instruct the Native Access program to find and download only…
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Native Access Locate Product
Hey everyone, I’m having an issue with the "Locate Product" feature in Native Access, and I wanted to see if anyone else is experiencing the same thing or has a solution. The feature is supposed to help prevent unnecessary redownloads of content, but it only seems to work for Kontakt instruments and their libraries. It…
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Joshua Bell Violin - invalid Path
Hello I originally downloaded Joshua Bell Violin using the Third Party instructions and it was working fine but since it was running on an external hard drive that wasn't the best in terms of performance, I decided to upgrade and bought another hard drive. I installed Kontakt 8 then Joshua Bell Violin was already on my…
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Problem registering Traktor Kontrol s2 board
I bought a Traktor Kontrol s2 board secondhand and am not in contact with the original owner. I'm not sure if it's been registered, but either way I don't have the serial number or the original owner's contact, so I can't figure out how to register it. I have tried contacting the service center and no one has answered my…
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Password
How can I change password that I forgot?
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I can't open Native Access
How to solve this situation？
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Missing products in Native Access on Mac OS M4 (Sequoia)
Hi everyone, I'm having trouble with Native Access on my Mac running an M4 processor with Sequoia OS. For some reason, i can't see my products listed in Native Access, even though i've purchased and registered them. I've tried the following: Reinstalling Native Access Logging in and out of my account Verifying my internet…
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Demo versions appear in Native Access
Hello there, I have the following issue: I have some products that I don't own appearing in my Native Acess. Once I install them, they appear labeled as Demo. That happens with things like: Claire, Ceremona Quartet Ensemble, Hypr, the new Italo Disco, Luxa, etc… Also a lot of Izotope stuff that I don't own (I own some, but…
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NI 20% off coupon is only taking off about 5%
Added $248 worth of software to my cart, Applied the NI2025-USD code, and instead of discounting by $49.60, a discount of $9.80 was applied. Why?
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Problem with products shown after subscription change.
🍊 The notification with orange circle and an explanation mark, regards subscription change, demo mode and expired instruments. Does NA help uninstall these said demo/expired instruments? Also furthermore Native access was displaying products while not owned because NOW/360 subscription trial had ended. I wrote to support…
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Native Access not remembering content locations
NOT on a network, but directly connected to an external drive and am have issues with Native Access forgetting where the Relocated or Downloaded apps are after a reboot. After a reboot I can check all the the Installation Paths in Native Access and the all are shown correct but I'm stuck with the Repair option on most—but…
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fix your website bud
why does your websites contact support buttons just send you back to the support homepage, i had to go onto google to find this page. your customer support is atrocious, your website literally send people in a circle you sick fucks.
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Native Access - Komplete Kontrol Ultimate 12
Do I have to download my software sounds in Native Access onto my computer to use those sounds in logic. Can I just have them downloaded to an external hard drive and pull from there. Doesn't matter either way to me just trying to make the most efficient decision.
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why I can't login my Native access
it said that Native web with Native access is same password, but my Native Access can't login, help please :(
