Installation Failed: Review Your Location Preferences
I recently upgraded my laptop from a 2014 Macbook Air to a 2023 M3 Pro. I am trying to install all of my instruments + expansions onto my new computer and every time i try and install my libraries I get the same error: "Installation Failed: Review Your Location Preferences." This laptop is new out of the box and all locations are default. I have created a ticket and run native support tool, but NI support team has been no help
Best Answer
-
Hello guys, sorry for the issue.
Here is the workaround that you can try to solve this issue:
In order to get NA to download the full installer we have to remove the affected products first.PC:
- Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
- Restart PC and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
Mac:
- Navigate to the following location: Macintosh HD > Library > Preferences >
- delete the following file of the affected product: com.native-instruments.product name.plist
- restart your computer and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
I hope this helps☺️
0
Answers
-
try to point a location manually.
go to preference, file management and pic the locations.
I'd leave the application location in /application/native instruments
try to change content location to another folder and install one of the plug-ins to see if it works
0 -
Hello guys, sorry for the issue.
Here is the workaround that you can try to solve this issue:
In order to get NA to download the full installer we have to remove the affected products first.PC:
- Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
- Restart PC and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
Mac:
- Navigate to the following location: Macintosh HD > Library > Preferences >
- delete the following file of the affected product: com.native-instruments.product name.plist
- restart your computer and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
I hope this helps☺️
0
Categories
- All Categories
- 19 Welcome
- 1.3K Hangout
- 59 NI News
- 674 Tech Talks
- 3.5K Native Access
- 14.9K Komplete
- 1.8K Komplete General
- 3.9K Komplete Kontrol
- 5.1K Kontakt
- 1.5K Reaktor
- 347 Battery 4
- 773 Guitar Rig & FX
- 399 Massive X & Synths
- 1.1K Other Software & Hardware
- 5K Maschine
- 6.6K Traktor
- 6.6K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators