-
Where is my software?
Hi - I purchased an upgrade to some of my izotope products, ie Music Production Suite 7, and it's not in my portal, I get no response via support or the phone number on my invoice. Only some of it is in my izotope product portal, and none in Native access, and ideas? Seems like things have gone south since they bought…
-
Neutron 5
HI all, I have a subscription to Music Production Suite Pro. All of the apps are available except Neutron 5, which is listed but has an exclamation mark in the box where it would either read 'Installed' or 'Open'. I have logged out/in again but cannot see what the problem is. The ellipsis only reveals release notes. Any…
-
Some instruments get installed and others don't in Native Access
Hi there :) I wanted to install Komplete Kontrol 11 on my new Mac. I downloaded the newest version of Native Access and granted all the permissions it needs (Full Disk Access and Files & Folders). Some instruments were installed properly (e.g. The Grandeur) while others failed (e.g. The Giant). I have enough memory on my…
-
Who else is getting a "Download Failed" Flag in Native Access?
I am trying to upgrade to the latest Maschine MK3 Version after the last version stopped creating Stems. But I can't download it. I am constantly getting error messages and permanently pause downloads. Upgraded to the latest Native Access. Am I thinly one with this problem?
-
If I upgrade to bigger computer can I reinstall my registered items?
Hello, My pc is too small to go on. I want to buy more items but my HDD is old. Can I uninstall NI soft from old pc and install it to a new one? Will I retain the rights?
-
PB Installation Traktor pro
Hello, Once my login is registered with my traktor license, I can't find my software on my old mac turned obsolete. What should I do? Thank you. ___________________________ Note: Translated by mod (Sunborn), for this time only. Please be advised that further posts in languages other than English, will be deleted instantly.…
-
NTKDaemon won't start
Had installed NI Access at work a month ago and installed multiple plugins, running them in Bitwig just fine. Yesterday got an exception in Bitwig for the Kontakt 8 vst3 plugin, saying it failed to load, returned NULL with DLL error 1114. So I launched NI Access to try and get an updated plugin. NI Access started to load…
-
Kontakt 7 and update Kontakt 8
Q: Translation inserted by Moderator (translation by DeepL) I bought kontakt 7 last year. Does it cost me anything to upgrade to 8? Community Code of Conduct - Please read before posting :Quote : Our community is currently only available in English. Please be advised that we retain the right to remove any posts in…
-
kontakt 8 player always fails installation
native access is up to date, windows 10, everything else installs fine except kontakt 8 player. I have reinstalled native access, 3.17.0 and updates everything but kontakt 8 player. Any ideas. Hesitating upgrading to kontakt 8 at this point. Can anyone help? Thank you all, Joe D
-
All NI libraries missing
So, all of my NI libraries are missing, and Native Access can not find them in the folder I am specifying, even though I can clearly see all of them in that specified folder in Windows Explorer. Is there a fix for this, other than doing the whole download and reinstall? The folder is the one designated in the installation…
-
Cant install programs in Native access - Installation failed
Hi. I have a clean Win11 Home install, and have installed Native Access v3.17.0. I have a subscription and want to download and install the programs. Downloads work fine, but on any program I install, I get either "installation failed" or it just installs "forever" until I have to reboot to make it stop. When trying to…
-
i need some help
i need some help
-
Fixing missing libraries, Native Access
I'm new here and ran into an issue i can't seem to fix. My SSD crashed so I have a new SSD and am having to reload EVERYTHING. All my previous libraries show as "Locate" but there is nothing to locate as the disk is new. The maintenance functions don't seem to help at all. I thought maybe could I delete my products and…
-
Native Access showing 90% of my plugins need "Repair"
This is the 3rd time this has happened on both of my Mac's, Intel and Apple Silicon. I know it's not a hard drive issue as they have already been tested. Since I have hundreds of plug-ins this is very time consuming to repeat this task. Has anyone else had this problem?
-
Maschine Software not Available in Native Access
I am signed in to Native access. I have registered the SN. My MacOS is compatible, but the Machine software is not showing up for me to install on my new computer. All my expansion packs and other software are all in there. I have switched on to show legacy products. I've logged out and back in. This has been my Machine…
-
I purchased KOMPLETE 14 STANDARD Upgrade for KSelect DL in November 2023 and I can't use it
Hi, I purchased KOMPLETE 14 STANDARD Upgrade for KSelect DL in November 2023 and installed it today after some time without using it and my serial number gives an error and the digital instruments with the session bassit for example stay in DEMO mode. Have I lost access to my purchase? Thank you
-
I own Komplete 13 Ultimate and can't upgrade to 15 Ultimate.
I own Komplete 13 Ultimate and can't upgrade to 15 Ultimate after I bought the upgrade. I do own 14, 15 standard. But I did have 13 Ultimate, therefore I should have the upgrade option?
-
Why are all of my Komplete products in "Demo" mode now?
I'm a long time NI user, starting around 2009 and with my latest update being to Komplete 10 in 2013. My software is old, but since it has always worked and been a very easy way to get sounds quickly I never really saw the need to upgrade further. However, I recently opened a project from an album that I've been working on…
-
NTKDaemon has failed to start. I have done EVERYTHING!
I have done everything from reinstalling multiple times to going into gpedit and adding user policy privileges, I don't know what else I can do! Has anyone run into this issue before?
-
Does anyone have an idea how to solve the update issue with NI software and F-secure?
Hi, The NI Kontakt 8, Controller Editor, Maschine 3 and Komplete Kontrol updates, along with their software ScanApp, triggers F-Secure antivirus due to the following detection: Drop.Win32.WinSelfCopy.1670251. Anyways I couldn’t use those applications at all. Is this an actual virus or a false positive? -Timo
