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New installation still need usb key?
Hi guys, I have a desktop pc, I would like to install Komplete on a new notebook for travel, and then maybe change the desktop pc too, because 1) it's old, 2) the cpu doesn't support massive-x. I now have a usb-key, so I have some questions: 1) is the usb-key still needed in 2023? 2) can i install on a new pc and keep the…
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Can I disable NTKDaemon?
I have purchased two NI plug-ins that run on Kontakt player. I recently installed them on my new MacBook Air M2 and now I see there is a daemon process with name NTKDaemon running on my Mac. It has over 20 threads and it wakes up about 10 times a second meaning that it is using the CPU all the time. I absolutely don't want…
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All of my 'Not installed' Komplete 12 products have disappeared from Native Access
As title. I just fired up Native Access and the 'Not Installed' section is totally blank. Installed products are showing up but nothing else. I've refreshed it multiple times. I'm logged in to the right account as I only have one account. Any idea why this is happening?
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Is there issues with fulfilling orders?
My credit card has been charged 2 times, and a 3rd time on hold, yet I still have no access to my software.
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Cannot reinstall a library
By mistake I deleted the content map of Scarbee Classic EP-88s. I cannot reinstall the library, Native Access ask me for the location of the library but is is gone. What should I do? I use the library in Kontakt 7.
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Never received serial number for duets purchase
Today I purchased NI Duets instant download option for 49.99 and received all the confirmation email except the email with the serial number. Has anyone else had this issue? I put in a ticket but have not heard any response. Not sure what is going on!!
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NA2 requires VPN to avoid 'waiting for connection'
I've found that Native Access 2 does not play well with my very effective Internet boundary protection. I run a Ubiquiti Dream Machine for boundary protection and whereas the old NA was perfectly happy NA2 just sits at waiting for connection. If I activate a VPN on the computer running NA2 then it works perfectly. Seems…
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No link to download Arturia — V Collection v9
There was no link to download in any email I received, and the download section on NI has the transaction and a serial number but no link. So I can't download. Can anyone help please?
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If I have Kontakt 7, do I Need Kontakt?
I was trying to load Duets in Logic Pro and got an error saying the version of Kontakt I was using was too old. The problem was that I was using Kontakt instead of Kontakt 7. Do I need to keep Kontakt (6.7.1)? Does it do anything Kontakt 7 doesn't?
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I can't install native access
Hi everyone, let's see if you can help me, I have an ASUS I7 12 generation, 480 ssd, updated to the latest version of windows, and it won't let me install native access, the error says unable to install old version of native instrument NTKD DAEMON Please uninstall it yourself using control panel ad remove programs before…
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Unable to Download Kontakt 7 on MacOS Due to Insufficient Disk Space
RE: Native Access Version 3.1.0 A like new MacBook Pro showing 97.88 GB Available for download of 121 GB Kontakt Factory Library 2 39 GB space needed Hello, I know there are many earlier discussions surrounding this topic. But, I just purchased Kontakt 7 a few days ago. I have a Mac and I use the FL Studio 21 DAW. I had…
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Been trying to activate Guitar Pro 6 for way too long, still in demo mode.....
So I've bought Guitar Rig Pro 6 for Windows, and then activated it on the same email account I used for Native Access. Afterwards, Guitar Rig Pro 6 was still in demo mode. I tried everything in https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access but to no…
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Not enough space - but there is!
Hi. Can anyone pls help with this? I cant seem to download Lores which is 70GB even though I have 480GB free. Any ideas?
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Licenses
Hi dear!!! I have a question that won't let me sleep... forgive my ignorance about it. I have different products from different providers such as Sonuscore, Audioimperia and Native Instruments (virtual instruments) activated and with their respective licenses. If I change my computer (I improve it) do I lose these…
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Maschine & Komplete Kontrol Missing Icon Pictures HELP!!
I just purchased Komplete 14 and I have spent a lot of money to be having these issues it is my first time buying NI Komplete and I would really like to enjoy my new products I have seen a lot of comments on this PLEASE FIX!!!! whatever it is NI....