NA not running and showing a pink square

Vtroger · 2025-06-10T13:02:26+00:00

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I've installed Native Access on my Intel Mac Pro Running OS 14.7.6. and using Izotope plugins. NA will not boot. It hangs on a pink square. I've tried the trouble shooting routine but to no avail. Customer Support is very slow on this one.

Any one having/had the same issue?

Stauss_NA_Hang.jpeg

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Jeremy_NI

@Vtroger This should be fixed with the latest version of Native Access (3.19). Please install the latest version from here: https://www.native-instruments.com/en/specials/native-access-2/ and let us know if that's fixed for you too.

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Uwe303

Hello,

have you done this:

https://support.native-instruments.com/hc/en-us/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

Jeremy_NI

@Vtroger We've seen a couple of similar reports. I see that my colleagues got back to you.

Vtroger

Jeremy,

Thanks but this did not help. I'm not running Native Instruments. I'm trying to run Native Access.

I use the Izotope Plugs with Pro Tools. I cannot access my Authorization Codes with out running NA. Is there a work around?

I'm on a Mac Pro Late 2013, OS 14.7.6, ProTools 2024 HDX card using Thunderbolt to Apogee interface and Avid Control/Eucon, with two Avid S1 controllers and an Avid Dock surface.

Thanks.

Jeremy_NI

https://community.native-instruments.com/discussion/comment/231127#Comment_231127

You're in contact with the specialists, there is not much I can help you with, unfortunately. I think a fix is on the way, not sure about the availability. My colleague will get back to you as soon as possible.

Vtroger

Thanks, I look forward to hearing from support soon. I'm trying to authorize my Izotope monthly subscription using Native Access. Is there a workaround in the meantime?

Jeremy_NI

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