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Bundled licenses not transferrable
Hi, I just tried to list my NI MK2 S49, to sell as I had a recent car accident, and my wrist is not great . When I checked the licensing, all the software is not transferrable, so now I have a $1000AU Doorjam. Imagine buying a computer without a windows license. It is useless. :(
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Can't install Native Access due to unable to uninstall NTKDaemon
I deleted all NI related folders, uninstalled everything in Control Panel, neither worked.
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Kontact start
Does NOT appear in home page of Native Acces . Tried many things?
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Need to Reinstall Sample Libraries, but the only option is "Locate"
Hi! I needed to reinstall Cinematic Studio series libraries to my hard drive. It was previously on this drive but has since been moved and deleted. I now need to reinstall, but Native Access only provides the "locate" option. How can I get it to allow me to do a clean reinstall of the library?
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Has anyone been able to resolve the "Download Failed" errors on Mac OSX Ventura?
I have found nothing that will resolve a "Download Failed" errors on Mac OSX Ventura when trying to update many of my NI products or libraries and expansions. I have read many recommendations online and nothing I have tried has resolved the issue. Many of my products did Update correctly, there are 5 that I cannot escape…
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native access error: " unable to log in"
I just bought the x1 mk3 and can't log in to native access; the support is just a death loop.
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Why is the Native Instruments Support so bad ?
Native Access fails with EVERY Download ! All Steps "Full DiscAccess" is right - INSTALLATION FAILED !!! every time ! NI likes to have more traffic on the Servers - right ? I paid for Software - but NO SUPPORT !! that sucks !!!
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Native Access not downloading and updating
Hi, I have a new Mac and yes it is a M1 and yes it is because of the new machine and other software on monterey. I also have an iMac with intel and yes I need also to be here on monterey. All is working but sind last week native access does not download everything, native access do not update nothing. NI please update we…
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Looploft downloads
I am trying to recover some downloads I bought from the looploft a couple of years ago. No sign of anything about loop loft on the website. Can't get through to support because they are asking for serial numbers which I don't have. Any advice on how to get access to my downloads appreciated. Best Wishes Matt Hammond
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Constant Native Access Install Failures
I'm trying to update some of my libraries, and it's giving me an error to give NTKDaemon full disk access. I've given it full disk access and restarted the system multiple times, still getting the same error message upon install. Even though it's saying things are downloaded, when I try opening them in komplete kontrol,…
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Why does the reset password email they send you has no link just says confirm password
trying to reset my password but I can't because the email message gives no link or anything and the website wants the old password to reset it seriously what the heck is going on here ?
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Native Access
It is not possible to log in to the newly installed native access, the password does not correspond even after changing it in NI
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instruments library, too little m.2 ssd drive space
Hi my m.2 ssd drive is getting full and I don't know if is possible to transfer all data to a bigger size volume and then transfering back everything to a bigger drive. Any advice. Thanks
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Software updates give error messages
Hi, every time there is a software update (Komplete software/instruments/one shots/etc) I get an error message on installing. I then have to uninstall the to be updated software with the uninstall tool. After that I can (re)install through Natice Access again. This procedure is getting very annoying. I’m on Windows 10 (as…
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Can I remove 360 Pro products from Native Access?
I subscribed to 360 pro for a month to see if I truly wanted to get Komplete 14, now with the release of 15, I got Komplete 15 Ultimate. I didn't install Ultimate yet. However, when I open Native Access, I still see 360 Pro libraries. I have uninstalled them, however they still show up in my libraries even after they've…
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An Error Occurred While Processing Your Serial
I see a lot of people have had this issue. Hilariously, when I click the link in threads to submit a ticket, I get a "this page no longer exists" error. I don't see any clear way to register a ticket with support. Any help? Thanks.
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No response from the Native Support Chat Bot
Hello everyone, I have the problem that the chatbot is no longer responding. Yesterday I had an issue and received very kind support right away. It was about downloading the latest versions of KONTAKT 6-compatible libraries (the links in the sticky for this topic/problem are not really up to date for every library). The…
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Native Access instability is driving me crazy
Hello, what's the deal with Native Access instability? Every few weeks, without any indication, I cannot get it to start up, nothing has changed. Now i'm in an eternal spinning "loading products" state again. Argh! No other vendor has this kind of instability in their management tool, what's causing this?????
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Native acces version
Hi, I am having problems with downloading and installing the Kontact Factory Selection Update. I can download and install from Spitfire with no problems. A couple of questions: I am on a Mac Mini M2 and have installed the Native Acces Version 3.14.0. Is that the latest version for the M2? On the attached screenshot of…
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Latest updates in Native Access indicate I have to download the entire content
A spate of updates including five NI product and Kontakt, seem to indicate I have have to download the entire content for each of these respective products, even as they have been installed for some time. In total, over 115 Gb of content for Analog Dreams, Fables, Sequin, Session Bassist - Prime Bass and Valves Pro,…