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I just want to login to Native Access to update
I don't know why I can't use the same password as the website. Anyway I can't access Native Access. Plus there is nowhere to click reset password. I'm fed up going round in circles. As you can see there is nowhere to reset password. Thanks in advance.
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Where to download single product installers without Native Access?
Hi all, I have a question on downloading my Komplete Ultimate content. My studio PC has an internet connection, so activating products with Native Access is possible. Since my online connection is very slow and has no data flat rate, it is not possible for me to do all the downloads dirctly in Native Access. As I know,…
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"A newer version is already installed" - considered an error
Hi, This week I installed a new drive in my computer, one dedicated for my production software. Because I decided to just download the products instead of relocating, I ignored the update-tab. After the download, my Updates-notifications don't update. The tab says there is an update available for "Controller Editor". When…
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RX 11 Elements: Couldn't get my NI email address validated
This discussion was created from comments split from: TIP Sequoia adds an extra step when installing NI Hardware (Keyboards or Maschine) and Native Access.
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Unable to start the NTK Daemon
Hi there, Just wanted to check for updates for programs at Native Access and application shows that there's a new update for Native Access application, which should be installed after restarting of application. Now nothing works anymore. Just seeing message that NTK Daemon is unable to start. I have checked under services…
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Relocate my whole instument library (Native Access)
I had all my library samples located in a external SSD. Las week I forgot the external drive in a Venue, so I had to deal some days without it. Since I only had to use one instrument during this days (Reaktor), I changed the Content Location in Native Access and downloaded the instrument I needed directly in my internal…
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download too slow
native instrument 15 not happen take days hours what wrong checked internet speed etc follow all NI problem solving and nothing sound result can anybody help me? It is driving me mad.
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Website list of updates ? (N.A. login problem)
Is there anywhere on the website where we can see if updates are available. It would be nice to know this without having to start up NA on the off chance.
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Hi, I need help registering MK3 mini
I’m setting up a new laptop. My MK three mini has a partial serial number. It is only missing the first two digits, but that is making it difficult for me to get machine going on my new laptop.
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Password on Native Access
I just bought Claude. Made a password on the website, but that doesn't work on the Native Access App. Maybe my Users name (Just my Full name) is incorrect? Do I need to make a new Users name or is it my full name?
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Native Access for Windows downloads very slow for 3rd party vendors?
I just built a new PC and started the lengthy process of downloading all the VSTis I own. In downloading the ones that work under Kontakt, I noticed something rather strange. When it's an instrument that comes from a 3rd party company, for example Cinematic Studio Strings or the Royal Albert Hall Organ, the download is…
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How to contact costumer support
I am in desperate need of costumer support - but there is no way to get into contact with them. Even the info@mail sends me back to the FAQ and this silly chatbot - both dont help AT ALL. I am trapped in a loop and it feels like a mockery.
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N.A. Install Failed, Solved by removing all N.I. products
Guys, Rewrite your installers into something actually usable. Right now, you're just wasting people's time, as me wasting you time when you read this. Yes, I'm browsing the web, and I see the number of issues with your software. Most commonly, NI has problems, NTK Daemon has problems, Izotope has problems. And yet,…
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Spitfire Audio Solo Strings, cannot authorize
Hi All, I purchased Spitfire Solo Strings way back in 2017. Since then I've upgraded to a M2 Mac Studio. I have Kontakt 5,6,7,8 licensed. I'm running Sonoma MacOS, with Logic and Mainstage. The Solo Strings will load through the Files/quick load but say DEMO. I reviewed my old Invoice and not there is no serial number…
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Paused download
I am trying to update "Utopia" and it tells me that it is paused and it wont download. I am trying locate to where i thought I was but Native Access didnt allow me to locate it. So next I tried to uninstall but that didnt help for the same reason. I have a feeling that most of library has this problem that I cant update…
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new payment
today i was asked to update my credit card for auto payments. when i filled out the form i couldn't advance past asking for a backup payment method. i get suspicious when i see this. any ideas?
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Problem downloading
Hi, I purchased Epic Symphony Bundle. When trying to download Century Strings (which is a large file: 254.4GB) the download fails after about 215 to 220GB: the size of the file downloaded drops backward to a lower number; then it goes in circles; and eventually it crashes and says "download failed". Did anyone run into the…
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Native Access stuck saying "loading Products"
I updated Native Access and now its just stuck saying "loading Products"
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Mac OS 14 Sonoma Compatibility in 2024?
Hello! Are there any potential updates coming towards full Sonoma compatibility? I’ve been diligently referring to this page but there hasn’t been any update since April: https://support.native-instruments.com/hc/en-us/articles/13671802084765-macOS-14-Sonoma-Compatibility-Statement Also curious if it’s possible to list out…
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Serial Code Already Using
I've just received my Machine MK3 Mikro, but the serial code in the box was already used. How this can happen with a new product. Please URGENT support?