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Native Access Can't install Library for brand new installation
Hi, I am installing Komplete 15 Collectors Edition to a brand new formatted PC and ext. SSD (for Library). Couple of Applications (i.e Kontakt & Massive X….) installing was fine, all completed and running normally. But the problem is installing the Libraries, here was happening: I started to install The Grandeur, the Piano…
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unable to install Kontakt 8 Player via Native Access
Hi everyone, I’m currently unable to install Kontakt 8 Player via Native Access. The installation consistently fails with the message: “You may need to grant full disk access to Native Access and the Daemon.” Before posting here, I went through a full clean setup and double-checked all required permissions. Important…
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Native Access Downloading Extremely Slow and Stopping With 10s of MB Left
For some reason, a majority of my VST's from Komplete 14 Standard needed repair, so I started to download them again. Unfortunately, the downloads are taking an extraneous amount of time despite my fast internet. On top of that, many of them stop at the end with mere MB left for at least multiple hours, to the point that I…
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Spitfire symphonic strings library not getting added to native access after registering serial numbe
Hi everyone i purchased spitfire audio's spitfire symphonic orchestra vst and downloaded in spitfire audio app and also shows a nicnt file in the library folder and ensured that its sucessfully installed. But when i tried to add product by selecting that library in native access it shows error msg that it cant be added. i…
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How to get Native Access 2 to download, install or update anything on Mac
I have the latest version of Native Access installed, have provided full disk access to both NA and NTK Daemon. I have managed to install one or two items through the Library view but that fails after maybe one file is successful, and any updates either through that view or the Updates view fail with either Download Failed…
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Maschine MK2 registered but MASCHINE 2 software not available in Native Access / account
Dear Support, I bought my Maschine a few years ago and started to set it up at some point but didn't finish. Life got in the way, and I wasn't committed at the time the way I am now. I’m trying to set up my MASCHINE MK2 on a newly configured Windows 10 laptop that I bought to dedicate for music production. The MK2 hardware…
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Issue with showing/finding new Massive X expansions in Native Access
I was curious about which Massive X expansions I already had, so opened NA to look. That's when I found an issue. The new (£14 for 50) expansions are not listed in NA if you search for "massive x". Clicking on one that I can see under ALL, there's no description text, and the requirement is shown as MASSIVEX (no space).…
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How do I "fix" the paths so Reaktor updates work?
Hello, I've found similar problems to mine, but still no fix. I've emailed support but so far they have not been able to assist in resolving this. It must be something simple. Basically, I opened Native Access late last year and everything updates except certain files related to Reaktor. I also can no longer see the…
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Help needed regarding 'Download failed' issue with Session Strings Pro and three more.
Hello Guys. I have the 'Download/Install failed' issue with Session Strings Pro, Reflector, Rammfire, and Traktor12. The download proceeds normally at first, but toward the end a message saying “failed” appears and the installation does not complete. In NI Access 2, an error appears indicating that it is related to NTK…
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N.I. is Going To Owe Me
Watch your accounts. On Dec. 17th I went into Native Access and my products did not show up, then I went to the N.I. website and some of my stuff showed up on purchases but not in my products. Ever since then, I have been in contact with support, or whenever they decide to respond. I've been a loyal N.I. user for 15 years…
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Install Fail
I've been trying to install a new instrument unsuccessfully. Hopefully someone can help me troubleshoot my issue. TIA
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Error message when I close Native acces
Every time I close Native Access, there's an error message in the reliability history. See atachment No problemn when I open app or during using it I have installed the last version
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Where is the installer of "Velvet Guitars" on NI servers?
Hello :) So I bought earlier today on NKS store the bundle upgrade to get Velvet Guitars (since I already own Desolate Guitars) and… Native Access is asking me, for this product, to add the folder instead of downloading it. Meaning the installer isn't on NI servers. I asked e-instruments themselves but they told me it…
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Stuck on Loading Programs
My Native Access is stuck on "Loading Programs" - I have tried all the recommendations online and still will not work
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can not update files
can not update halcyon sky Lucid mission and neon drive Updates may fail to install while audio applications are running. Please close them before proceeding
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Native Access NTKDaemon Error
Good afternoon, since yesterday I've been having a problem when I start Native Access. It always asks me to install NTKDaemon every time I restart my laptop, and when I try to install anything from the library, it tells me I need to grant full disk access to both (Native Access and NTKDaemon), even though they already have…
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How to change path away from OneDrive?
I'm not sure what this folder is called. For me, the default folder is: /user/onedrive/documents/native instruments/ In here are folders for all my NI products. This is not one of the paths in Native Access (it is not a download location, installation location or content location). I think it is some type of product…
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Native Access (macOS) – Failed
Hello Native Instruments Support Team, I am experiencing an issue with Native Access on macOS where I am unable to log in. The application consistently displays the following error message immediately when attempting to sign in: “Unable to log in. Please see our knowledge base for more information.” I have attached a…
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Will Native Access ever work again
Native Access has not been working to download ANY of my updates for many months and OS versions. I don't want a temp fix to manually download each one separately (but not even then for ALL of the products). I want your portal to work as intended. Turning of Private Relay does nothing. The Support chat bot is broken and…
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Can someone please help me with Native Access?
The only way I could get anything done with Native Access is through SEVERE manual intervention with pretty much every step of the way and it's taken me over a week so far to install what software/plug-ins I have so far, and I still have all of the largest Kontakt instruments left to install. This is a fresh install of…
