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Cannot Deinstall old Versions in Native Access
I installed Komplete Collectors Edition with Ozone 11 Standard. So i wanted to deinstall Ozone 10 Standard. I uninstalled the app with windows app management. And i tried the registry cleaner for Native Instruments . Nothing worked. Now i have Ozone 10 Standard in status update and Ozone 11 Equalizer in status repair in…
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NATIVE ACCESS waiting for connection!
I downloaded Kontakt 8 Player on NATIVE ACCESS, but I’ve been and download it. It just keeps showing “waiting for connection.” My computer is a Mac M1 with no VPN or suspicious software—it’s a fresh, clean OS installation. My macOS version is 15.2, and I’m using a mobile hotspot for my connection. I’m located in the…
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Komplete 15 Serial Successful but not showing up on Native Access (v3.16.0)
I've recently bought Komplete 15 Standard and received my emails for installment instructions and i'm having trouble trying to redeem my Serial Number into Native Access as it isn't showing up to let me install. (Screenshot below this paragraph). After this note pops up after redeeming the Serial, i then receive no…
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Native Access, now with Uninstall!
Hi everyone, Been a long time coming, but as of version 3.6.0, Native Access now allows you to uninstall instruments and expansions! If you navigate to your installed product, you'll see an option to uninstall. There you will be prompted if you're sure, and then proceeds to uninstall your products. However, not all…
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Native Access change Content Location to NAS-Volume
Hey guys, how do I successfully change the Content Location folder from my internal (second) SSD to my new NAS-Volume? When I press enter to save the new destination it appears for 1 second, then disappears and it shows the old location path again/resetes it. My OS: Windows 11 (Pro) In the Windows-Explorer I see the…
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Drum lab download install failed
Hi, impossible to download Drum lab "download failed" whatever I do, or delete in the preferences folder (com.native etc..) restart etc as I had read in some earlier post about failed down it is not working…. please what is the solution ? i'v already did all the auto response of deleting file in prefs.. thanks you
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production installation problem
my copy of Output's Signal is not showing in Kontakt's browser can you help?
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In Native Access, why does "Locate Product Content" fail?
In Native Access, when I choose "Maintenance" and then "Locate Product Content", the software finds no products in the "Users/Shared" directory specified in "Settings" (where they are in fact installed). I have also installed libraries on an external drive in a directory named "NI Libraries." The result at that location is…
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I CANT SEE TRAKTOR PRO 4 SOFTWARE İN MY NATİVE ACCESS
I CANT SEE TRAKTOR PRO 4 update from Traktor Pro 3 SOFTWARE İN MY NATİVE ACCESS please help me
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NA wont install large library
Hi. Im downloading Cinematic Studio Strings which is 48GB. It downloads fine, goes to install and then the files are all gone and it says 'install' again as if it never happened. any ideas? im on macOS 14.7.1 / latest version of NA / M1 Max MacBook Pro.
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Invasion download stuck on installing
Hi All, I've spent hours trying to download getgood drums invasion drum library and as soon as the download is complete, it keeps getting stuck on installing. I have tried changing the file path of the download location, restarting native access and my laptop. I've tried downloading an older version of native access.…
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Native Access Update Install Error
While doing expansion reinstalls, after being prompted over and over to update Native Access (like for the 500th time) i finally gave in and surrendered and agreed to letting the update run. Each time i would get an Error message (see the screen shot). So then i logged out of the update install process. & simply tried to…
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vst issue
I was looking for a plug in that causes my daw to crash with startup. I was told to go to Macintosh HD>library>audio>plug ins and move some plug ins to my desktop and see if the daw would open. Now the files that I moved say error and I'm unable to move it back to the plug ins folder because it says that I'm required to…
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Access denied.
The past two weeks have been incredibly frustrating. It started when I attempted to purchase the Traktor Pro 4 update but couldn’t, as the Native Instruments (NI) page kept refreshing every time I tried to buy the software. Then I tried logging in, but the same thing happened—the page kept refreshing. When I attempted to…
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"An error occured while processing your serial."
Just bought a new mikro mk3 from amazon, but got this error while trying to add serial through native access. "An error occured while processing your serial." Did not found a solution from either doc or post, any suggestions?
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Maschine 3 does not appear in
I have Apple M3 Pro with OSX 14.3 (23D56). Maschine software does not appear in Native Access.
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Moved library, set prefs to correct location but still having problems missing instruments
Hi, I successfully relocated my sound libraries within Native Access but when I open up Logic Pro projects the instruments are still missing. I don't get an error message but when I click on Komplete Kontrol button to open up the instrument window - it shows an exclamation point but names the Instrument, but not the…
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New Maschine Mikro MK3 serial will not register
Bought a new Maschine micro MK3 from Sweetwater. Followed the steps and installed Native Access on my new MacBook Pro M4. Tried to activate my serial at least 20 times, and am 100% confident code is correct, but keep getting an error "An error occurred while processing your serial". Created a help ticket but no-one is…
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Stalled downloading
Help would be appreciated I have been downloading large NI files, but some of the larger ones one have stalled. For example Century Strings did not budge beyond 40GB for 6 hours , before I had to stop. Been able to download approx 240 GB out of total of approx 800 GB I have checked internet speed/ download speed - and they…
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I have the same issue on a Windows 11 PC, I7, 16gb ram and Mac Mini M4
Why do some show as installed and not Open?