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Error while mounting disk image
Hello everyone, I purchased some products from Native Instruments and I’m not able to download it due to that mounting disk image issue, I’m using Windows 11 Pro and I did most what of the internet that can be done but I’m still getting the same problem, I should be working by now instead of doing IT, I repaired Windows 11…
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Native Access sent me an update to Phoenix plugin which won't work in my Kontakt 7!
I updates the plugin like suggested by Native Access and now it won't work! I don't want to buy Kontakt 8, and don't want to use Kontakt 8 player. I paid for the full Kontakt 7, why in the hell would I get an update that will kill my plugin unless I buy new stuff?!
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where do I type in a new serial number?
Hello. I am trying to access my newly purchased Rosewood Grand from Orange Tree Sampling and have the serial number naturally, but can't find on Native' where to type it in! Please remind me and/or send the link/url for. Thank you.
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Missing Products and Sounds After Upgrading to New Mac Studio
I recently purchased a new Apple Mac Studio M2 Max, and have since set up Native Access on the new system. However, I've noticed that many of my previously purchased products and sound libraries are not appearing in Native Access or on my online products page. I’ve signed in with the same account I’ve always used, but the…
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When will Native Access have full Apple Silicon support? (Installer still req. Rosetta)
Hi, title says it all, when will there be full support for Apple Silicon? I tried installing Native Access today and received this:
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Issues with Access Permissions when Installing Plugins via Native Access on mac OS Sequoia 15.5
The macOS Sonoma security system is preventing me from installing music software using helper tools. I’ve granted all the necessary permissions, but the system continues to request access to components that are already enabled. This issue specifically occurs when trying to install Native Instruments plugins via Native…
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adding orchestra elements
I can't add orchestra elements cause ask a path that never is right, can you help me? tnx
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how can I get native accessin my new computer if I forgot my password?
my old computer crashed andi need to put up everything up again in my new computer, I can't remember my password access the native instrument app ?
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"You may not have the appropriate permissions to open the file" - error
For installing Komplete Start, I installed Native access (2). The only problem is that I just can't open it, though I tried it in a couple of different ways. The only thing I got was the following message: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the…
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The serial number of my traktor S2 mk3 is already used (used purchase)
Good morning, I just bought an S2 MK3 controller but no longer have any news from the seller... No transfer has been made. I'm a newbie and wanted to know how to do it? Apparently the ID and key of the device have not been recorded but cannot initially enter the serial number of the device. This one has already been used,…
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Instrument Library Missing
I recently switched to a new PC and had bought 40s very own keys on my old PC, and it is not appearing in my Library or Products. I have uninstalled it from the old device and it is still not appearing. If anybody knows the solution please let me know. much appreciated, CMC
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Unable to remove demo updates in Native Access
So, everytime I open Native Access, I keep getting notifications to update 4 demo products that I am not interested in. I have uninstalled them from the windows installer but every time I fire up Native Access, they come back showing "Demo" and "repair". It's such a pain in the rear end as every time I log in, it looks…
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Download speeds extemely slow - Install process cumbersome
Hi, I’ve just completed a major studio computer upgrade, including a fresh OS installation, and everything is running smoothly. My computer is in excellent condition, and I have an extremely fast, wired internet connection (download speeds averaging 6000+ Mbps, thanks to a great ISP and an SPF+ network adapter with an…
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I paid over $1200 for your apps but they are impossible to install.
About a month ago I bought KOMPLETE 15 COLLECTORS EDITION (Upgrade for KOMPLETE ULTIMATE). However, I can't use it because nothing can be installed using Native Access 2. The download starts, but moves very slowly, and before the very end it freezes and nothing happens. Unfortunately, none of the recipes from this section…
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Download speed is too slow
Download speed is too slow. I have checked the related documents and turn off the FileVault thing. I don't have any firewall, vpn and antivirus software. I've tried downloading at different times lot but still slow. It only takes me few minutes to download spitfire plugin. any solutions?
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Komplete 15 Ultimate – Lores and Leap missing after upgrade from Komplete 13
Hi everyone, I recently upgraded from Komplete Ultimate 13 to 15. Most of the content installed correctly, but two instruments are completely missing: Lores and Leap. They do not appear in Native Access — not under “All Products” and not under “Installed”. I’m using a MacBook with the latest macOS and the newest version of…
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force Native Access to install from hard drive?
Komplete 11. Kontakt 5. No plans to upgrade. Foolishly clicked upgrade on The Giant. Now I have a version that requires Kontakt 7. Tried un / re install but same result. Is there some way for a dummy to convince NA to use the original install media? (I did connect it before the attempt.) Native Access 3.18.1 Win10
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NTKDaemon constantly tries to install Helper Tool after each reboot
My NTKDaemon on my Sequoia Mac constantly tries to install Helper Tool after each reboot. This has been reported by others as well: https://community.native-instruments.com/discussion/26968/ntkdaemon-is-trying-to-install-a-new-helper-tool-everytime-i-start-my-mac…
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I cannot install VST of Guitar Rig 7 Player.
I can install the app of Guitar Rig 7 Player, but I cannot install the VST of Guitar Rig 7 Player. I'm Japanese. if my English is bad, I'm sorry. My computer is Windows10 64bit. My DAW is Studio One.
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Some library content unable to be located
I'm moving over to a new PC and going through the ardous process of getting Native access to relocate all my libraries. Most are going smoothly but I have a few that it just can't find. Queensbridge story being one of them. I click on add product content and navigate to the folder containing queensbridge story and just get…
