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Cannot Log in to Native Access

Rickjory
Rickjory Member Posts: 1 Newcomer
edited April 5 in Native Access

This is frustrating. I have followed the log in instructions several times . . . deleting Native Access . . . reloading . . . making sure privacy settings allow access . . . but can't log in. So I have Kontakt 8 ready to download and some Spitfire instruments . . . no access. HELP!

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Comments

  • DunedinDragon
    DunedinDragon Member Posts: 1,052 Guru

    Normally once you've installed Native Access correctly, there is no "log in" unless you're referring to the initial login that's trying to verify your account on Native Instruments.

  • PoorFellow
    PoorFellow Moderator Posts: 6,285 mod
    edited April 5
    https://community.native-instruments.com/discussion/44181/cannot-log-in-to-native-access

    but can't log in

    Use latest version of Native Access for your OS .

    And you are sure that this is not the Mac security pop-up that you have confused with that of Native Access ? Try using your Mac login credentials. People confuse this in between.

  • mykejb
    mykejb Moderator Posts: 2,302 mod

    As PoorFellow says, the usual confusion is that Native Access needs to install additional components on first run so it asks for your Mac credentials.

    On another point - your profile says you're running Monterey (MacOS 12). The requirements for Kontakt 8 are MacOS 13 or higher, so that's something to bear in mind.

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