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Chat is not letting me open a ticket, keeps saying "something went wrong"
the chat bot doesn't allow a ticket to be opened, keeps telling me something went wrong, how do I actually get help from this company? so frustrating. there's no phone number, the chatbot just goes into a very frustrating loop. Can someone from NI please contact me?
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Xfer Serum 2 & Minimal Audio Current - NKS presets
Hi Folks, Just generating some discussion on the NKS presets for these two synths. Im wanting to share links to them but I cannot due to my account age so I need to post some more stuff in the forum before I can post links. regards, Kirk
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I cannot load plugins in komplete kontrol after an update
Hi, I just updated Komplete Kontrol and everything in native access. But when I returned to my Fl Studio and opened my older projects, it turned out that every plugin I loaded in Komplete Kontrol was errored, including Native Instrument plugins, Serum, and other third-party plugins. I rescanned in Komplete Kontrol and DAW…
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Problem upgrading to Komplete Kontrol 3.5
I got a problem yesterday trying to update KK via Native Access. So I did as usual: Uninstall from the Control panel. Also uninstall using Regtool. When using NA today the update downloads and then immediatly error msg ! Installation failed. Someone mentioned the idea of downloading KK version 3.2.1 which I did. When I…
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S88 MKII - does it come bundled with Select 14
I've just purchased a S88 Mk II (though yet to take delivery of it). I believe Komplete Select 14 was bundled with theisS88 as a 'base product' & that a license for Komplete Select will move to the new owner (me) …once I register the S88 Transfer ID in my NI account …is this correct? If I am correct, this will mean I am…
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Factory Reset Komplete Kontrol A25
Dear community, does anybody know how to performa a factory reset in the midi controller Komplete Kontrol A25? A key combination, perhaps? Thanks in advance!
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Komplete Kontrol not loading Kontakt 7
Hi, Just noticed an issue with my setup. Was trying to load a library that required Kontakt 7 - Komplete Kontrol refused to load it, saying my version of Kontakt is too old. I have Kontakt 7, but Komplete Kontrol (v 3.3.4) won't load it- see attached. So to load any patches that need v7, I have to launch kontakt outside of…
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Komplete Kontrol M32 with GarageBand on iPad
How can I configure the buttons and rotary controls on the M32 to work with GarageBand on an iPad or iPhone?
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Freezing Issue in Komplete Kontrol 3.4.1 / Komplete Mkii Keyboard Not Working!
Hello. I saw the posts about KK 3.4 freezing. I had 3.4.1 downloaded today so I was hoping this is not the case since I saw someone mentioned that they had luck and their KK 3.4 freezing issue was gone with 3.4.1. Well that wasn't my case. After I removed KK 3.4.1 and reinstalled it and then removed KK .db3 file and tried…
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Screen goes immediately dark when trying to load an instrument in Komplete Kontrol or Kontakt
Mayday! Mayday!!! My computer screen goes dark immediately when trying to load an instrument in Komplete Kontrol or Kontakt (either stand-alone or Logic Pro 11). I am running Sequoia 15.5 on a new Mac Studio. If I try to restart after the crash, the comp tries to re-launch the previous apps - which of course launches KK…
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Problems with my VFP1/10 Sustain Pedal
I would like to connect my VFP1/10 sustain pedal to my Komplete Kontrol S88 MK2. Unfortunately, none of the settings I try work. Here is the manual for my pedal: https://www.studiologic-music.com/support/pedals/Sustain_pedal_user_guide.pdf
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Komplete Kontrol N - plugin scan crash [Feature Request]
I'm aware of the official method of resolving plugin crashes - move the plugin and scan again. I've noticed the new plugin scanner seems to hang on WebView2Loader.dll, which isn't a VST at all, but part of the WebView2 SDK. Universal Audio happens to put this in the same directory as their VSTs, which causes Komplete…
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Problemas con Komplete Kontrol s61 mk3
Tengo problemas como mi controladora Komplete Kontrol s61 mk3 y Maschine 3, no reconoce la controladora como hardware que y entonces no puedo usar algunas opciones como browser. He probado en maschine 2 y me funciona el browser en el komplete pero no los botones de play, record… Alguien mas tiene este mismo problema???
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native instruments komplete kontrol a61
Hello, I need help with my Native Instruments Komplete Kontrol A61. The keyboard lights up when connected via USB, but it is not recognized by macOS Sequoia (version 15.4.1) or my DAW (tested in Studio One, Reaper, and Cubase). It does not appear as a MIDI device in the Audio MIDI Setup utility either. Here’s what I’ve…
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Komplete Kontrol 3.4.0 fails to scan VSTs
Hangs scanning plugins (since update to 3.4.0) in standalone mode. Different plugin each time. Has to be killed using Task Manager. Tried the DB deletion and rebuild suggestion by support but as yet it has not managed to rebuild the DB. Needs an update to generate more error detail to get around this problem. Right now KK…
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KOMPLETE KONTROL MK2 S49 PROBLEM (PichBend & ModWhell)
Everything was working perfectly, but since I bought a FATAR VFP3-15 triple pedal compatible with Komplete Kontrol MK2 S49 as this page comments https://support.native-instruments.com/hc/es/articles/360011121018-Lista-de-pedales-compatibles-con-los-teclados-Komplete-Kontrol-MK1-MK2 The pitchbend and Modwheel have stopped…
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Missing instruments in download
Hi, I have just purchased an A49 keyboard/ midi controller and have downloaded it's content. It seems to be missing some instruments such as The Gentleman piano. ( The bumph in the spec info from PMT said it was included ) I am using Ni without a DAW and was wondering whether that is why it is not showing up. Also when…
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Komplete Kontrol 3.5.0 will not recognize S61 MK3
Relevant details: This is on a Macbook Pro M4 Max, with the MK3 plugged directly into the Mac using the NI-supplied cable. macOS 15.5. Komplete Kontrol 3.5.0 will not recognize the S61 MK3. In all other respects, the MK3 is working fine. I noticed I was on an old firmware. I downloaded the firmware updater, and the…
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Kontrol 3.x requires instruments to support VST2 to VST3 migration now?
I am trying to load the latest versions of Arturia Complete instruments in KK (3.5.0). Every single one of them refuses to load. KK reports an error that instruments must support VST2 to VST3 migration. This is a clean install of Arturia Collection V 11 Pro. NKS and VST3s are installed. NKS previews for these instruments…
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Plugin UIs are cropped in Komplete Kontrol (KBDSW-8050)
Hi, my issue is related to Komplete Kontrol 3.4.0 in Cubase 14 on Windows 11. The UI of plugins opened in Komplete Kontrol is cropped. I observed this for plugins from U-He, AAS, Arturia. Check the right side and the lower end: Now the same plugin without the Komplete Kontrol container. This is how it should look. This…