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m32 touch error
on Mac everything was super fine but next day appear touch error on piano screen
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Komplete Kontrol 3.3.3 - Antivirus slows down the preset scan
When rebuilding the entire Komplete Kontrol database, I noticed a significant slowdown caused by Windows Defender antivirus. Disabling the antivirus speeds up the process a lot. I noticed this recently, though I'm not sure if this has been like this in the past. If you're rebuilding the database, consider temporarily…
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KK 3.3.3 losing plug-in focus connection with S88Mk2
Hi- I recently updated to K15 and KK 3.3.3. I host KK within Vienna Ensemble Pro running externally from my DAW so I don't enjoy the automatic Host focus features. But, when I load a sound, I manually click on the little 88key icon in the center right of the Komplete Kontrol plugin and that then lights up my S88Mk2…
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Kontrol s49 not viewable in Windows 11
Windows 11 Pro (Version 23H2 / OS build 22631.4460) does not detect my Kontrol s49 hence none of my DAWS (Ableton, ProSonus, Cubase) can't see the s49. I tried to diagnose the problem by switch USB-C ports, and using different cable (new and old). I also reinstalled the NI Hardware Connection Service. I went to Device…
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How to download Komplete Kontrol Standalone so I can use the Midi Editor & fix my sustain pedal
Apparently I only have a plug-in version of Komplete Kontrol, so I have no access to the midi editor to check on why my sustain pedal is malfunctioning. TDCatTech has a YouTube clip that says that's because I'm using the plug-in version of KK. I see no "standalone" version in the downloads section of the NI download page.…
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Session Guitarist Acoustic Sunburst Deluxe - No way to choose "upbeats?"
Pardon my ignorance as I am a relative newbie when it comes to this, but I am recording via Universal Audio's LUNA, using Session Guitarist: Acoustic Sunburst Deluxe through Komplete Kontrol ver 3.3.2. I found a new perfect strumming pattern for a tune I'm working on, but I require certain parts to end on an "upbeat," but…
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Komplete Kontrol KB compatability
The light guide on my 1st generation S88 no longer works. I am assuming this is a compatibility issue with my mac software and M1 processor. Which generation of the Kontrol KB series will work with functioning light guide using M1? Thanks everyone!
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MIDI Templates Custom Artwork Tutorial Video
Being able to add custom artwork to your MIDI templates is a great new feature with firmware 1.8, but the process to get your imagery onto the hardware is slightly complicated. This tutorial video takes you through the process from start to finish.
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Kontrol S88 mk3 stock availability
Hello, I was planning to purchase the bundle for the Kontrol S88 MK3 with Komplete Ultimate, but I noticed that the keyboard is currently unavailable. I wanted to know if there is any information on when it will be back in stock, and if the Komplete 15 provided in the bundle requires Komplete 14 for activation, as I have…
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Komplete Krashtroll on Cubase 13 / Sequoia / M1 Pro
Hi, I'm using Komplete Kontrol in C13 on an M1 Pro Mac running Sequoia, and frequently get crashes when I close KK windows. I've tried reinstalling KK (following steps on the NI website w/ com.plists and json) to no avail. Aside from never opening/closing such windows, has anyone figured out a fix for this? Thanks for any…
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M32 Komplete Kontrol firmware updater not working
On Sonoma 14.7.1 on a 2019 16in MacBook Pro (Intel). Just bought a KK M32 and the firmware needs updating…but the firmware updater doesn't work. The keyboard clearly needs the update. Anyone have a fix for this? thanks in advance
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How to submit a trouble ticket?
Can someone tell me how to submit a trouble ticket? I am experiencing the same issue as a few others with my S61 Mk2 keyboard. Everything functions as it should, and perfectly, except that it "freezes" every time I press the "SETUP" button. After that, it remains on the "SETUP" screen (see attachment); the keys will…
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Can some help me out on Komplete Kontrol keyboard?
I set it up with Logic but I don't hear any sound from the keyboard, I think that the setting is wrong, thanks in advance
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Regarding the previous method of classifying Komplete Kontrol by manufacturer.
When Komplete Kontrol 2 was released, I really liked the method of categorizing by manufacturer. It allowed me to see which manufacturer's category I was in, and I could simply scroll down. But now, I have to click on the manufacturer's name in the tags to see the corresponding manufacturer. Sometimes, when I don’t…
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S88 for live with different MIDI channels
I've read previous posts and don't see a clear answer to this question. I see in the S88 mk3 manual, in MIDI mode, "The keys send MIDI Note messages and MIDI Key Pressure messages (polyphonic aftertouch) on MIDI channel 1." This would be a replacement of my main controller (PC88) to use live with Apple MainStage. I need to…
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NI Kontrol S61 MK3 screen size
Hi, I'm looking to get a screen protector for my S61 MK3. There are places that will cut you a custom size screen protector so I'm wondering if someone at NI can give me the exact dimensions including (if possible) the corner radius. Thank you!
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No tracking info no support
I placed an order for the S61 Ultimate Bundle and have not received any tracking information even though the email i received confirmed it was shipped. I've been trying to get a hold of someone in the customer support channel you have, which is ONLY live chat and no one is responding. Been waiting for over 2 hours now and…
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S88 Stuck in Loading, Velocity Keys and Transport Not Responding (Possible Fix)
I had this issue a couple of times now, and could not figure out how I worked it out the first time. This second time (after an update I believe) I had the same issue. I looked for a fix, but could not get a clear answer. It seems it "FIXED" the issue By Launching Native Access, and Reinstalling "Komplete Kontrol." This…
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Komplete Kontrol Stuck on "Waiting for product scan..."
Komplete Kontrol just recently started having this issue. I could not correlate the problem to anything with Native Instruments, as I had not updated anything recently and everything had been going smoothly otherwise. I was instead focused on my hard drive, which has some files for Native Instruments on it. I can access…
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Kontrol S MK3- There needs to be A Product Recall
Another firmware update, another time bricked. This is not normal, this is not acceptable and we shouldn't cringe every time we see the notification and wonder how much time is this going to cost me to fix it . Yes I run 2 usb C cables, one for power and one for data.