Komplete Kontrol not loading Kontakt 7

adrianbreakspear

Hi,

Just noticed an issue with my setup.

Was trying to load a library that required Kontakt 7 - Komplete Kontrol refused to load it, saying my version of Kontakt is too old.

I have Kontakt 7, but Komplete Kontrol (v 3.3.4) won't load it- see attached.

So to load any patches that need v7, I have to launch kontakt outside of KK.

Any simple way to fix this? I've had a search, but can't see anything up to date.

Thanks!

Jeremy_NI

Have you tried rescanning the plugins from here?

If that doesn't work you can also try to reset Komplete Kontrol's database:

 Reinitialize the Komplete Kontrol Database

1. Note: The User Library folder is hidden. See this article for instructions to access hidden macOS folders.
2. Search through the Native Instruments folder at this location to find the Komplete Kontrol folder.
3. Note: Deleting other NI product folders could result in unexpected behavior with other applications.
4. Reboot your computer and reopen the Komplete Kontrol software to check that the issue has been resolved.

Also make sure that Komplete Kontrol, Kontakt 7 and your DAW all have full disk access: How to Enable Full Disk Access on macOS

adrianbreakspear

Thanks @Jeremy_NI . It could also be that I'm still on Monterey so I can't use the latest version of Komplete Kontrol…I need to update the computer at some point, but I'm loathe to do so whilst everything else is fine!

Jeremy_NI

https://community.native-instruments.com/discussion/comment/220687#Comment_220687

Kontakt 7 should load fine in Komplete Kontrol 3.3.4. Have you tried a rescan/database reset?

adrianbreakspear

https://community.native-instruments.com/discussion/comment/220727#Comment_220727

I did a rescan; interestingly the standalone version then lets you load K7, but freezes whilst doing so! I've not tried a reset yet, I'll do that and report back