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New - E-MU Proteus 1XR, Proteus 2, Proteus 3, Orbit, Planet Phatt, & Vintage Keys NKS
The Proteus Legacy Library has been produced to preserve the authenticity of E-MU Sound Module instruments of the 80’s. Beginning with the original hardware sound samples, instruments are mapped and programmed to match this legacy hardware. Native Instrument’s powerful script programming integrates the hardware…
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How to get power back to device?
I unboxed my brand new S61 and tried topper it up with the aide of an adopted that supported USBC to USB (In my computer). it kept telling me that there was a lower power issue, so I plugged it up to an additional power source. the device appeared to be starting up normal with the Native sign appearing. Shortly after it…
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Error adding serial. Is Customer Service usually more than a day?
Got my brand new m32 (NOT refurbished) delivered from Sweetwater this morning and was hoping to redeem the bonus Komplete Select and go wild. I tried to add the serial and got an error adding. So I go through all the variations in the serial # in case it's my eyes, but still "error". I check on the support page. There's no…
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Komplete Kontrol V3 VSTs not installing in Ableton
AU is loading the V3 , but VST version loads the old version of KK VST3 not even showing in Live's browser after repeatedly installing latest version from Native Access.
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MK3 - Edit Function - Image on keyboard
I have the Komplete S49 MK3 since one week and tbh I’m a bit disappointed. NI didn’t inform properly about the Edit Function and how 3-party Plugins are implemented yet. First of all the edit function is not working on all plugins. On the 3-party pluggins it is implemented only on UH-E Diva. My Arturia CS-80 v4 not even…
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Komplete Kontrol A61 sustain pedal polarity switch
Hi all! Just got a Kontrol A61, and I love it so far. Except for one thing: every time I restart my computer, the polarity on my sustain pedal for A61 switches! So I have to change polarity under the foot switch every time. It doesn't do this with my Arturia Keystep, for example, so it seems to be a Kontrol problem. Any…
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Komplete Kontrol Software no sustain, what could it be?
When I connect a MIDI controller to the KK software the sustain pedal does not work; instead, KK software seems to automatically re-map the sustain pedal/CC 64 signal to left knob on the screen (affecting what ever effect might be set for the instrument that is loaded). Here a few things I have tried or to note: Confirmed…
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MIDI Mapping not working (M32)
I am still on OS X 10.14 because of old hardware (Metric Halo) that wouldn't run otherwise. Maybe that's the problem but I thought I'd try here anyway. I downloaded an older version (2.7.2) of Komplete Kontrol from the archive in order to set up my M32 keyboard. I can switch to MIDI mode from the software (CCs are being…
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Komplete Kontrol S61MKii Latest Firmware?
Hello. I just bought a S61MKii and having all kinds of "issues" with it. So I thought I was going to try to update the firmware. I downloaded the "Firmware Updater for Komplete Kontrol S-Series MK2 1.4.0 - Mac" which is the latest. The info about that states that the latest firmware provided by it is 0.5.9. When I enter…
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Diva vs. Massive X, and picture missing CS80 V
I have the new Kontrol S 61 now for some days. Installation and KK 3 have clearly some flaws, that I hope get corrected in future updates?!? I' ll have to say that in my opinion the best implementation so far goes to Diva, and in contrary Massive X is a real disapointment in handling/tweaking from the Keyboard 😕. Also…
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Registering product, bought second hand, no contact with previous owner
I am trying to use my M32 midi controller but I am unable to register it as I bought it second hand and there’s no way of getting a hold of the previous owner. When I try to enter the serial number it comes back saying invalid serial, I have triple checked that I am not entering it in with any mistakes is there a way to…
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Komplete Kontrol & Maschine not connecting
Since last weekend my Mac Studio all of the sudden does not connect to my Komplete Kontrol and my Maschine. I reïnstalled via Native Acces, updated Logic, reïnstated the harddrive permissions. The hardware agents load. I cannot connect. When I start up Logic, it tells me the plugins are missing, while they are visible in…
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S61 Mk3 bricked by firmware update
Hi all, Just received my S61 Mk3 from Andertons today. Downloaded and ran Native Access update and the firmware updater as per the list of instructions on the NI site. The keyboard was saying "updating.. " etc when suddenly the updater app gives me a message that the update has failed. At this point the keyboard reset…
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How to Return / Replace S61 Kontrol
I just got my S61 keyboard and it is not powering / booting up at all. I tried all the power portals and correct power supplies including USBC ports and wall chargers. I put in a ticket two days ago and yet to receive a response. This device is brand new, purchased and received less than two weeks ago. How do I return or…
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Komplete Kontrol Library in Cubase
Everything work in Standalone mode, but when I launch Cubase Komplete Kontrol do not find the library. I have done all the scanning and updating required, but still nothing. Each instruments appear as normal also in Cubase. What can be done?