-
Re: Licence Transfer of Multiple Updates/Upgrades
I'm hoping someone could shed some light on my dilemma, I'm looking to sell my Komplete 14 Collector's Edition, however I have upgraded and updated over time from the basic version originallly included with my Maschine Mk3. I'm not sure If I need to transfer all versions prior to K14 Collector's edition to a potential…
-
STUDIO ONE - New instability in Studio One with KK 3.0
Having had another several day go at KK3.0 (before giving up in frustration), I can report that I am having a significant number of crashes while using KK instances loaded with spitfire plugins. This is something I have not experienced in the past even with Kontakt 7. I don't know if this is a S1 issue or just a broader KK…
-
MODX - KOMPLETE AUDIO Interface
Hi there, have connected Yamaha MODX analog audio out, to KOMPLETE AUDIO 6 audio inputs 3 & 4 (via 1/4 TS unbalanced jacks), but cannot manage to get any sound from the active speakers. When the MODX output volume is cranked to the max, there is a slight level indication on the AUDIO 6, but not more that 1-2 bars (or…
-
Why pay for K14 Standard again?
When I purchased my S61 MK2, I received K14 Select as part of a special deal. I then paid to upgrade to K14 Standard. So at this point, I own the license to "KOMPLETE 14 STANDARD Upgrade for KSelect" Today I was looking at the specials up on NI's site, and I noticed that I can "upgrade" to K14 Standard for $299.50. My…
-
Do you get individual codes for each copy of Komplete Select 14 included with Hardware?
I have bought a few devices that say they come with Komplete Select 14, but when I registered the second device, I did not receive another copy or code to use for Komplete select 14. I am not sure how komplete works actually. I don't know how many devices I can install my sounds on or what the options are. I have multiple…
-
Blank pages during checkout on NI's website / NI Products page crashes
I'm experiencing issues with the NI brands/products page.... all other NI pages (Community, Support) pages load up ok. When I click on the Products page it tries to load, but then goes to a blank white screen (after a couple of seconds). I've tried it on different browsers and on another mac & iPhone bt with the same…
-
Komplete 12 Update - Upgrading to Komplete 14 Standard
Hi there I am looking to upgrade from 'Komplete 12 Update' to 'Komplete 14 Standard' as part of the current promotion; it is shown as an offer in my 'My Komplete Offers' section of my account. However, when I look at the 'What's New For Me' page in relation to the upgrade, it does not list items such as 'Ozone 10' or…
-
Kontrol s mk3 not having Maschine integration
Aaaaagggggghhhhh I'm so depressed I stop using reason and cubase 10.5 because of loving mashine and the software since 2017 and I finally got a midi kontrol and it doesn't even work with my maschine... yes I new this but I thought it would be ok in another daw but I can't even use the maschine mk3 in cubase the right…
-
Native Access stuck on waiting
I’ve legitimately tried everything. Disabling my firewalls, turning off antivirus, uninstalling and reinstalling. I don’t understand why I can’t just download the file that I paid for with my hardware.
-
Native Instruments Plugins will not load in Komplete Kontrol
I updated native access tonight. I now cannot load any Native Instruments plugins in Komplete Kontrol I get the error I rescanned all my libraries, I also deleted on the db files for Komplete to make sure they sere rebuilt, I have re-booted my computer (Mac). What is infuriating is I cannot find a way to open a tick on the…
-
Are trackouts considered as sample based products wich are not allowed?
Hi, Selling beats, may involve sending trackouts. As a beatmaker, am I allowed to sell beat in trackouts format with instrument coming from kontakt?
-
komplete collectors question
Komplete Collector's edition wasn't supposed to include every single NI instrument/expansion until now ? I Also, anyone find it useful on an urban production context ? I'm mostly interested in Omnia but I also liked the session percussionist that's not included, when I was almost getting it thinking it was something like…
-
Is anybody home?…… Really?
Can’t get an answer to save my life as to how to properly purchase an expensive upgrade from them……….No response…. What’s up with that?
-
Customer service response speed
Can I have a service representative respond to my question as soon as possible? I have been waiting for at least three weeks and have not received a response. It's very urgent. Ticket number : 4086513
-
S61 Mk3 Play Assist Scale not changing scales.
I have read the MK3 section of the manual multiple times. Carefully walked through the steps to set a Scale. Understand I think the method to enact a change of say the scale from C to E is Shift + Scale( Button 1) But the scale lights and keys played remain in the default of the scale of C. What am I missing?
-
Massive (original) makes ableton live 11 closing very slow on monterey 12.7.1
If i use massive in ableton live 11, it takes about 20 seconds to close the daw. I am running it on a macbook pro m1 using rosetta. Thought it could be permissions on the presets, so i have given permissions on all preset folders, but it still drags when closing. Any tips on how to solve this ?
-
How to troubleshoot failed instrument installing?
Every instrument I installed it always failed. I'm using Qnap NAS for my storage. I'm also running MacOS Ventura. I can install application but instruments and effects always failed. I already have the following settings in my MacOS. I have tried contact NI support but apparently they only reply one email per 24 hours and…
-
Product bought. Order is under review. No download...
I bought a Ozone Standard two days ago, and I’ve been trying to reach the costumer support and they didn’t answer. I did try to reach the customer service. I got ticket nr. 4134879. My order has three days under review and I have no idea when I can download my Product. Maybe it has something to do with the whole Native -…
-
Download Link Not Received and Support Ticket Inaccessible
Hello, I'm reaching out to the community and the support team regarding an ongoing issue with my order. On November 24, 2023, I purchased RX 10 Elements, and although the payment of $39.60 was processed as evidenced by the charge on my account, I have yet to receive the download link. The order was listed as "under review"…
-
Can you connect NI Komplete S88 to 2 PCs?
I need midi signal to one IPad and one PC at the same time. Is that possible.