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No Way to Contact NI Support?
No chat or ticket button can be found. How do you contact NI support?
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How to log into native access?
i open the application and put in my details, it loads and says 'checking authentication' then just sends me back into login. i've tried changing my password restarting my computer etc, nothing seems to be working.
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Expansions drums to wav ?
Long story short, I want the maschine expansions drums in regular wav folders, is there any way to do this that's not too much work ? I moved from maschine to push 3/ableton, and although I miss the maschine workflow which are still the best, my production style needs ableton's audio manipulation. Now I wanted to use the…
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Komplete 15 missing Kontakt 8
I purchased Komplete 15 mainly for the upgrade to Kontakt 8, as it was a good price for the extras. But I can not find Kontakt 8 in Native Access to install, and it's not listed in my products in my account (only Komplete 15, whatever that means). How do I find and install Kontakt 8? Thanks in advance.
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About purchasing updates
I see I can purchase Komplete 15 update for a very reasonable price, however it seems to be tied to my ownership of Komplete 12. If I need to reinstall would I have to install 12 first then 15, or just install 15 through the app?
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Software Refund
I paid for kcomplete15 and ozone11 advance with my credit card on the official site of native instruments on November 29. I didn't know that there was an ozone11 standard on Kcomplete15, so I found out that I can buy an upgraded version of Ozone Advantage instead of a regular purchase. To get a refund, Ozone advanced has…
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Struggling with Komplete Audio 6 Mk2 on Mac Mini M4 and Ableton Live
I recently got a Mac Mini M4 and have been having a nightmare trying to get my Komplete Audio 6 Mk2 to work with Ableton Live. The OS recognizes the card and everything seems fine until I try to use it with professional audio software. Ableton Live sees the card, but when I select it as the input and output, I get a…
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Upgrading from Komplete 14 Collector to 15 Collector
Hi! I've just noticed that there is a huge discount on upgrades. One thing that is confusing me when clicking on "See what is new" is it doesn't show Kontakt 8. Is Kontakt 8 not included in the upgrade or is the system just confused, because I already have the Kontakt 8 Player? Would be great if someone could clarify…
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Something went wrong upgrading from komplete 15 standard to ultimate?
Hey! I've recently upgraded komplete 15 from standard to ultimate, and I see all the new instruments and effects in native access, but there are a couple of things which seem to be wrong: I didn't receive any code to unlock the 2 "bx_" plugins by native alliance. In the 3rd party products in my account I only see the code…
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Plugin Alliance send me per Mail that i bougt Komplete 14 Ultimate instead of Komplete 15 Ultimate
Hi there, after buying Komplete 15 Ultimate i got a registrationcode for Plugin Alliance. After registration, they told me in the order confirmation that i bought Kompete 14 Ultimate instead of Komplete 15 Ultimate. Is this correct?
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Komplete Standard to Ultimate upgrade sale
thruought past years I spent thousands of dollars on Komplete updates, I’m currently on K15 Standard but want to upgrade to Ultimate, the current upgrade price is over $400, will there be a more budget friendly sale anytime soon ?
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How can I communicate directly with NI about unfair cyber season pricing before "holiday sale"?
I bought Kontour during 2024 cyber season at $49.50, not realizing the price would drop a week later by $30, down to $19. I can't figure out how to directly address this unfairness with NI. I haven't found any email address, phone number or chat link. Any suggestions for contacting a PERSON at NI about this? Thanks. kjs123
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Voucher HOLIDAY24-USD not working?
I'm trying to get Komplete 15 standard and when I use the voucher code HOLIDAY24-USD it says its invalid. Whats wrong?
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2 Questions: Mac M3 Max compatible w KOMPLETE15? Resetting password on Native Access doesn’t work!
Hi- Can anybody give me any insight into these 2 issues?? Driving me nuts! Thanks
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Updating to Komplete 15 on Apple M3 Max?
Only seeing options for M1/M2… Will M3 work? Thanks
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Komplete 15 Select - player
Which version of the Kontakt player does the Komplete 15 Select package come with? Thanks - Pete
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KONTAKT 7 corrupted database
NI again screwed things in Kontakt-7 by removing the option to rebuild/add database. That option at least was able fix some issues. Now user is redirected to Native Access which has no tool or option to rescan the database. This downgraded feature was super stupid move. My Kontakt7 database got somehow corrupted. When I…
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Connecting Native Instruments Komplete Audio 2 to an amplifier via RCA - will it work?
Good morning I want to buy Native Instruments Komplete Audio 2 this card has outputs for a large "balanced" stereo jack, can you connect a 2 x Jack Mono to 2 x RCA Mono cable to these outputs and connect it to a Hi-Fi amplifier via the RCA inputs Will this work properly and work in stereo? THX
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why no order confirmation
On the 27th Nov, I ordered the S88 Mk3 + Komplete Ultimate combo deal and only got an email that said "we're checking your order, and to clarify the next steps. This email is not a valid order confirmation." Is this normal? Why would I not instantly have access to Ultimate to download it and why has there been no…
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How to get Komplete 11 Ultimate sound back
I purchased Komplete 11 Ultimate some years back. Now that I am getting back into things I can no longer locate my hard drive and I have a new computer. I set everything up again but seems as if most of my sounds are missing from the libraries.
