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Is there a contact email I can use to speak to a real person?
I’ve been trying to resolve an issue with my Komplete product being wrongly locked and removed from my account after a complicated refund and repayment process. I’ve been sitting in queues for the live support chat system for over a week; I’ve spoken to a total of two operatives and neither of then stayed long enough for…
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macOS Sequoia (15.1) and Kontrol S61 MK3
Since Logic Pro 11.1 came out, I decided to upgrade to macOS 15.1. I know that NI products are not officially compatible, but I took the chance. Looks like plugins are working fine. Even Kontrol 61 MK3 seems to be working fine with Komplete Kontrol 3 software. However, the keyboard and DAW (Logic Pro) integration is…
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Looking for Scratch Effect by Komplete Ultimate
Hi Guys I own Komplete ultimate 15 and for a song I like to use the Scratch effect that the Dj s use with their pioneer in which plugin in Komplete Ultimate 15 can I find this preset ? thanks for the help .
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I bought KOMPLETE 15 STANDARD, got charged, and I can't see anything
Hey fellow music lovers, I’m feeling pretty frustrated and need some help. About 8 hours ago, I purchased KOMPLETE 15 STANDARD. The payment was processed instantly, but I haven’t received any confirmation email yet. When I check my orders, the status shows “Under review.” Since then, I can’t access any of the Komplete 15…
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File locations
Hi all. I recently purchased Komplete 15 ultimate and an S61 mk3 bundle. With the huge 800gb space needed for the files I also purchased an external hard drive to accommodate the instrument files. My question is, should I chose to download all files including the applications to run the software on the external drive or am…
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NI’s Decision to leave Maschine out of Komplete Kollection
Leaving this here for everyone to leave their thoughts on what they think about NI not including Maschine in the Komplete Packages. I personally find this to be a cash grab and I don’t respect the business & will be spending my money elsewhere moving forward until this simple change is made. We as consumers hold the power…
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What's not included in Komplete Ultimate Collector's 15?
One of the ads said "get almost everything" in Komplete Collector's 15. What installations are not included? Just out of interest. Edit: Claire, Obviously
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I bought Komplete 15 and I no longer have my voucher. I''ve spent 2 hours trying to get through the
I need to get my voucher re-sent. I can't believe that I've spent 2 hours trying to get through support pages just to be able to send a message to support. Actually, I can believe it, because this is the same thing I've been through for the last 25 years any time I have a problem with an NI product - there is no way to…
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Will you be able to use KK 2.9.4 with Komplete 15..
..or will an update to Komplete Kontrol 3 be a requirement?
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License transfer : Komplete Select 15 to Komplete 14 Standard
Hi, I am looking to transfer my Komplete 14 Standard Upgrade from Komplete Select license to another user. He currently owns Komplete Select 15. Will he be able to use the Komplete 14 Standard upgrade license ? if not, does it mean only previsous versions of Komplete Select ( 11, 12, 13, 14 ) would be compatible with a K14…
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Komplete Audio 6 (very old model)
Hi everyone, Recently dug out my old Komplete Audio 6 and trying to see if there's still life in it. Upon attempting to register my serial number, I noticed it was 10 characters short (15 instead of 25). Is there any way to get around this issue? Cheers. AT
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License transfer question
Hi, I want to sell my Komplete Kontrol s61 mk2 keyboard. I didn’t register the Komplete 13 Select package, what was free with that purchase. Is it necessary to transfer an unregistered license code? Or is it just enough to transfer the license code of the keyboard? Thanks for the answers in advance.
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Dynamics in Kontakt 7's choir instrument (from the Kontakt Factory Library)
How can I activate the Dynamic in Kontakt 7 Player?
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Is somebody out there having a problem with Lilac?
I did 2 screenshots and you will see the problem. I see Lilac in Loop and One-Shot??? It is not in Instrument. I've been trying to deinstall and reinstall and no LUCK…!!! Help…!!! F.
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Light Guide, pitch Bend and Wheels lighting doesn't work!
Hello everybody, since the last 2 firmware updates, just the lights in the center and the display works. Is there a solution to fix this problem? I didn't find any other post with this issue. I work with Mac Sonoma 14.5, S88 MK3, Maschine Plus, Presonus StudioLive 32S, and Studio One 7.
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Komplete 14 CE to Komplete 15 Select question
Hey everyone I own Komplete 14 Collectors edition and have additionally bought many of the products offered in K15 CE. I am considering purchasing K15 Select since the only products I’m interested in are Kontakt 8, Guitar rig 7 and the new upright bass. Will there be any problems or reason I shouldn’t make this (sort of a…
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Maschine 3 bundle refund
Hi, i purchased a bundle yesterday ,only to realize that my mac does not support the software
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Upgrade to K15 and mk3 Keyboard
Hello there. I have a small issue, and I'm writing here because I believe I'm not the only one with this small problem. I have Collector Edition 14 and an S61 mk2. I cannot find the best way to upgrade to Komplete 15 Collector Edition and S61 mk3, money-wise. Do you have any ideas or suggestions? They would be much…
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Missing Content
Due to a disc malfunction I find myself reinstalling many libraries using Native Access. I did this purposefully a few months back so it is regrettable to have to do it again so soon. I wisely made copies of all the files downloaded by Native Access last time and put them on my NAS. I copied these files to the Native…
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Drum Kits with brush articulations
Hi, which drum kits have brush articulations?