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Komplete Purchased, Card Charged, but NI Removed My Order & Won’t Open A Support Ticket??
Hey everyone, it feels weird to jump into such a frustrating first post after using NI products (mostly) without a hitch for 10 years, but I figured the community could help. I purchased an update to Komplete 15 since I got a new system and almost nothing in Komplete 10 would work anymore. Card was immediately charged, but…
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NI effects AAX will not load in PT
Hey Smartees! Installed Komplete Ultimate 14 a while back and my NI instrument plug ins load and work fine in PT session, my NI effects do not load and I get an AAE error -7054. All NI plug-ins are visible in the same Avid plug-ins folder (Bite.aaxplugin—Kontakt 7.aaxplugin etc..) I did notice the NI folder in Applications…
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No refunds on Komplete 15
I purchased Komplete Standard 15 when it was on the holiday sale and was also able to use a voucher but it was stuck on payment pending so I contacted support and opened a ticket. I asked them. Well apprently during the holidays they do not get back to you for weeks so I had to wait because my voucher code was not working…
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how to find out, if specific expansions are part of a komplete bundle?
hi there is no way of finding out, if specific expansions are part of a komplete bundle? in my case its the soul expansion. or maybe expansions are not part of any komplete at all? calling support team is painful and time consuming, sometimes they cant answer either. product page has no further information. intentional? NI…
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Komplete 15 / Kontakt 8 Crossgrade Question
Hi If I purchase Complete 15 Select for $149 AUD I think I'm eligible to buy the Kontakt 8 Crossgrade for $219 (total $368 AUD) Alternatively I can purchase Komplete 15 Standard for $449 AUD or Kontakt 8 for the same price. I'm so confused as to what the difference is between buying Komplete 15 and Kontakt 8 (do you get…
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suggestion: better transparency around OS versions and compatible products
hello again NI discussions forum, suggestion: is it possible to create a site with say a bunch of OS versions. the tree could start like mac or win, in mac/win OS version 100 to 1 in a big list of brick shaped boxes in descending order. you click on your OS version (old or new) and it says K20 to K4, latest compatible…
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Komplete 14 standard for transfer
Hi Guys, I am looking for komplete 14 standard for buy for transfer. Thx Menyus
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360 subscription is active but all the products display as deactivated
This is a problem and I have tried fixing this problem and cannot find a solution.
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Purchased new MK3, no Komplete 15 Select Serial!
Last week I purchased a new MK3 from Sweetwater and Komplete 15 Select was included with the purchase. I set up Native Access and entered the serial provided with the MK3 and was able to download Maschine 3 and several other things but I can’t find Komplete 15 Select. No serial for Komplete was provided with the equipment.…
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Komplete 15 Select Upgrade purchased and not able to add to Native Access 2! [MK3 Owner, Dec24]
I Purchased the Komplete 15 Select Upgrade from Long & McQuade and got the Serial from them Electronically. This was after Purchasing a New Maschine MK3 from them that was supposed to come with Maschine 3 Software and Komplete Select. There was very little info on the Komplete Select Software from them or even online and…
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Utterly disgusted
First you build a piece of garbage Kontakt 7 that doesnt work with standard workflows and removed sub-categorizes from the instruments listing that was excellent in Kontakt 6, and now you realise Kontakt 8, after I only buught 7 a little while ago and you want me to update this again, when like I said, V7 was a piece of…
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KOMPLETE 15 ULTIMATE can't be activated with it's Serial Number, how do I activate it?
I need some help please, I really can't find any answer online, it says I just need to activate it via serial number but it isn't working and all my instruments are still in "DEMO". And yes, I am in right profile with right serial code, I activated everything else, but only KOMPLETE 15 can't be activated, if anyone knows…
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E-Voucher Not Working for Eligible Product?
Per it's fine print: " all Native Instruments Kontakt instruments software downloads available at the NI Online Shop. It is not valid on updates, upgrades, crossgrades, edu licenses, hardware, NKS partner products, or products that are part of a special offer." I settled on wanting to get Session Ukulele and it's saying…
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Guitar Rig 6 doesn't see my audio interface
I just made the big swicth from a 2014 MBP to a 14" M4 MBP. Upgraded DP from 10 to 11, ran Native Access and updated a bunch of stuff and just about everything is working as expected. When I insert Guitar Rig as a plugin in DP, it works. When I launch the stand-alone app, there's no sound. Looking at the audio prefs, there…
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Does anyone know how to get through to NI for support?
I've sent messages and I've gotten no responses. I was going to upgrade, but not now. I can't get any support from NI. Any suggestions on how to get through to them??
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Compatibility question
i am on sequoia now. does it work with komplete 13 products? Does it work with ozone 10 neutron 4 etc? I was thinking to update in june. But i would like things to work until then. Thank you
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Accessing Logic file on two computers - with native instrument plug-ins
I want to be able to access the same Logic file from two mac computers (at different times). I have the NI plug ins on an external drive of same name. BUT the two mac computers have different local drive names. Any tips? Any specific files that are on the local drives that will muck up my effort?
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Komplete 15 Ultimate Upgrade for S-Series Mk3 Controllers (Sweetwater)?
So I'm just being extra cautious here! Sweetwater has a Komplete 15 Ultimate Upgrade for S-Series Mk3 Controllers on sale at the moment. I own a S61 MK3, and have it registered on my NI account. I do not own any version versions of Komplete Standard or Ultimate. My question: Am I right in thinking that JUST owning a S61…
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i had most of the NI collectors not working due to native access 1 on older mac mini
I had a music rig that was pretty stable on my older 2013 macbook pro. i accidentally spilled water on it and had a back up mac mini. the files on my eternal drive (for the macbook pro) were working fine. i've been trying to use my mac mini to make music now for a while. I installed native access 1 and there were a lot of…
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Returning the wrong version - Komplete 15 SELECT - BEATS
I mistakenly purchased Komplete 15 SELECT - BEATS instead of Komplete 15 SELECT - BAND. I haven't downloaded, installed, or registered it. Is it possible to exchange it or request a refund? I tried to contact the Customer service without luck. I would appreciate it if someone can bring me some light. Thank you all for your…
