Purchased new MK3, no Komplete 15 Select Serial!

dBLheavy

Last week I purchased a new MK3 from Sweetwater and Komplete 15 Select was included with the purchase. I set up Native Access and entered the serial provided with the MK3 and was able to download Maschine 3 and several other things but I can’t find Komplete 15 Select. No serial for Komplete was provided with the equipment. PLEASE HELP!

PoorFellow

https://community.native-instruments.com/discussion/41220/purchased-new-mk3-no-komplete-15-select-serial

What BJQ1972 wrote above. (check your emails including spam folder)

You should have gotten a voucher code to use at the N.I. website for getting the Komplete Select 15 since that comes in three different editions and user has to select one by getting it on the shopping site.

I have never tried this myself and have no information on it but I imagine that what you have to do is to put the Komplete Select 15 in the shopping basket as the only product and then check out and then use voucher code at checkout

BJQ1972

You should have got an email from Native Instruments with a subject of something like Welcome to Maschine - it should have a 22£ voucher code, and a code to use when purchasing Komplete Select. Check your Spam folder.

PoorFellow

https://community.native-instruments.com/discussion/41220/purchased-new-mk3-no-komplete-15-select-serial

What BJQ1972 wrote above. (check your emails including spam folder)

You should have gotten a voucher code to use at the N.I. website for getting the Komplete Select 15 since that comes in three different editions and user has to select one by getting it on the shopping site.

I have never tried this myself and have no information on it but I imagine that what you have to do is to put the Komplete Select 15 in the shopping basket as the only product and then check out and then use voucher code at checkout