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Auth Number
I downloaded iZotope Ozone 12 EQ via Native Access. It asks for authorization, but I never got a serial number. Help pls 😭 I believe it's free so I don't think it has to do anything with not paying for it. I have Komplete Start so…
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Installation Issues with Komplete Collectors
Hey There. I'm having big issues intalling my Komplete collection. Some of the content is installing just fine, but- Some of them are getting the full disk access error message. I have definitely allowed full disk access to the daemon and native access. 2. Also its saying, for example, i need 76GB of space on the drive…
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Cannot login with Native Access - web login ok
Any ideas? Tried contacting support. Tried uninstalling and reinstalling as suggested. Tried changing password. Even tried deleting NI stuff from local and roaming appdata. Are the older Native Access downloads still available somewhere?
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Native Access Should Visibility Warn of Compatibility Changes Before Clicking Download
I will not tolerate companies that waste my time and they know they're doing it, because they have forum posts with a, "heads up' like it clears them for doing it in the first place. Topic is closed with no way to even have a discussion about it. Most of the people that use your product, don't use these forums because they…
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How does one activate Ozone 12 Equalizer?
So I installed the freebie Ozone 12 Equalizer via Native Access. No problems there. But when I try to use it, I can only run it in trial mode. The two activation options it gives me are: 1 - 'Activate in Product Portal', which is impossible since it doesn't even appear anywhere in product portal (only the various versions…
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Kontrol S88 MK3 – Missing Entitlements (Hardware Registered, Software Not)
Tried to start a support ticket but it didnt go through, so trying here Subject: Kontrol S88 MK3 – Missing Entitlements (Hardware Registered, Software Not) Hi NI tech lead Support, I’ve registered my Kontrol S88 MK3, and the hardware shows as registered in my account. However, three essential components still show as Not…
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Full Kontakt 7.10.9 - Session Guitarist VSTi Get old version error - tried everything to fix
I can't fit this in the support chat box, so here it is: I am experiencing persistent “too old” errors in Kontakt 7 for the following Session Guitarist libraries, even after reinstalling them: Picked Acoustic Strummed Electric Sunburst Deluxe Details: Kontakt 7 full version: 7.10.x full - Reinstalled more than once to make…
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Does a Komplete update result in a loss of older products (e.g. Vintage Organs)?
I updated to Komplete 15 from an earlier version this year. Now I don't have access to Vintage Organs. Normal?
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I have Ozone 11 standard thru Komplete Ultimate. How do I upgrade to Ozone 12? At what price?
When I bought Komplete Ultimate 15 earlier this year, I got Ozone 11 standard as part of the package. Now I see there's a release of Ozone 12. But I don't see how I upgrade through NI, or for what price. If I log into Izotope, it doesn't acknowledge that I even own Ozone 11 standard. Izotope wants the serial number, but…
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iZotope support cases go nowhere after using chat AI to open a case
I have licensing help and error support issues with "Repair" or "DEMO" showing in Native Access for (some) iZotope titles I have purchased but none cannot be repaired nor can have DEMO changed. I have no iZotope Portal issues mode for purchased items. In that portal they show as Authorized to computer or Authorized iLok,…
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Native Access "installation failed" on all updates after upgrade to Mac Sequoia
After update from Sonoma to Sequoia on M1 Mac, Native Access fails to update any available updates with this message: "Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow these steps and try again". I verified that they were all granted full disk access and still failing, so…
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Traktor 4.2 freeze and not safe!
Hello, I have been waiting for more than a month for a fix to the Traktor Pro 4.2 bug where the software freezes when relocating missing tracks on macOS. Unfortunately, there has been no update yet, and there is no option in Native Access to install an older version (such as 4.1.1). This is a serious issue for me since I…
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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add product and not install, lost the .nicnt fo 2 instruments.
Hi, i recently resinstalled all my programs on my laptop but when i tried to resintalled my instruments with native access 2, 2 of them ( shreddage 3 jupiter and shreddage drums) stayed to add product and not install them on native access. i searched the .nicnt but they have disapeared and cannot be found. how can i…
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NTK Daemon ''Error Service' NTK Daemon Service' failed to start
I cannot install NTK Daemon which is needed to download Native Access. The same message appears every time: ''Error Service' NTK DaemonService' failed to start. Verify that you have sufficient privileges to start service. '' I've tried many things but nothing works. Please help. Thanks, Kornel