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Aquire License ID
Hey folks, I have recently inherited a "Komplete Kontrol S49 MK2 MIDI Keyboard" from a friend who has recently passed away. I've tried to contact support, but keep getting AI responses saying I need to contact the owner of the license. Which is going to be pretty difficult obviously. I provided images (serial number and…
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I own stutter edit 2 but cant find it in my native access
Hey everyone, I’m reaching out because I’ve been having an issue with Stutter Edit that’s been going on for a while, and I haven’t heard back from support yet. I can confirm I own Stutter Edit on both the Isotope listing and the Native Instruments listing, but when I try to download it or look for it in Native Access, it’s…
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NA2 closes shortly after the start
Native Access 2 closes immediately after launching. I have already tried all the suggested troubleshooting steps. I even reinstalled the operating system; NA2 worked once after that, but shortly afterwards, it started closing again. NA1 runs without issues, but I cannot install all my products and do not receive any…
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NA 2 Install Fails - Win 11
Native Access 2 fails to install giving the following error. I've downloaded multiple times and even transferred download over from other computers. Latest version of Win 11 with no NI software installed. Yes, I've turned off Windows Defender (AV, FW, SmartScreen, etc.) - my only AV/Firewall. Windows still flags file and I…
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I have bought maschine 3 bundle, it’s shows in my account, but why is it still showing demo mode?
I have bought Maschine 3 bundle. I have even reset my whole computer, but when I install it, it goes to demo mode
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Native Access and Kontakt 8 Improvement requests
This discussion was created from comments split from: Session Percussionist – Update Available!
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Is there a way to "preview" instruments in NA without installing them or opening the web shop
I'm trying to figure out how to know what instrument it is that I want for my project and find myself going back to the web store for the preview tracks all the time since I can't seem to find any way to preview (or just listen to) the instruments before installing them in NA
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Is Odes worth it?
Hello composers, I've been part of Native Instruments community for over 15 years, but this is my first post and I wish it could've been under different circumstances. I recently purchased Odes to complete my Evolution Series Library. The library was billed as the rhythm portion of this triad and while that is true, it's…
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KOMPLETE 15 COLLECTORS EDITION update, downgrade to KOMPLETE 26 update.
Good morning, I own the KOMPLETE 15 COLLECTORS EDITION Update from the KOMPLETE 14 COLLECTORS EDITION Upgrade for the KOMPLETE ULTIMATE. Can I downgrade to the KOMPLETE 26 Ultimate Update without losing the extra items from the KOMPLETE 15 COLLECTORS EDITION Update? Thanks. Kristian
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Heavyocity Product Not Installing
I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…
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NI 360 Subscription
I am trying to sign up for NI 360 Pro trial. (none of the trials are working though). I have tried every single browser (Safari, Firefox, Brave, Opera, Chrome, Duck) and every single fix or workaround. I have tried incognito, clearing cache, security and privacy settings/popup settings, mobile/desktop, Native Access…
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How to roll back to Maschine 3.4.2?
Maschine 3.5 is crashing my computer constantly. How can I roll back to 3.4.2? I followed the instructions in Native Access and it only allowed me to reinstall 3.5.
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Escalation Required: Purchased Traktor Pro 3 License Missing From Account Despite Valid Invoice
Hi everyone, I’m hoping someone from NI or the community can help escalate this, as I seem to be stuck in an AI customer support loop without any actual resolution. Situation: My previous MacBook was stolen I now have a new MacBook Air and am trying to reinstall Traktor for my Traktor Kontrol S2 I purchased Traktor Pro 3…
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Help, bought 2nd hand Maschine Mikro from Vinted
Hi all, I bought a 2nd hand Maschine Mikro from Vinted, and had no idea the trouble I was about to walk into… I asked the guy I bought it from to transfer over the serial number so I could use it, but he no idea what I was on about and said he bouvht it but hadn't got around to using it. I read on a forum that if I send…
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License missing from native access. Attempted troubleshooting and contacting support.
So, a week ago i spilled water on my mac book, my debut single was ready to release and i was devastated. Bought a new mac book and transferred the files over to find native access missing all of my instruments. Contacted native support to be met with AI responses linking me to guides ive already attempted to follow.…