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bought product invisible in native access after 1 days
Hello guys, I just bought action woodwinds yesterday and i still can't see it in my native access account. I litteraly bought a lot of stuff before and everything just work fine. But for this one, something happen ! If you got an idea ?! Thanks
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IM IN DEMO MODE AND CANT ACCESS ANY INSTRUMENTS!?
I can't access any of my instruments that ive paid for and my system says I'm in demo mode? Anyone else having the same issue? I found one thread on it but the "solution" didn't work and it's literally IMPOSSIBLE to just submit a ticket or chat with a human. I have thousands of dollars worth instruments and projects that…
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Known issues
Hi everyone, Native Access 3.11.0 is out. As many of you know by now, we've begun rolling out the 360 subscription offering. 3.10.0 was our first release to address some enhancements to the subscription launch experience, but we're aware of the regressions that have been caused since then. I want to acknowledge the…
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Official update status - Native Access (current version: 3.11.0)
This thread provides information about upcoming patches for Native Access. It will be updated whenever new information becomes available. --------- The currently available software version is 3.11.0. You can download the latest version here: 3.11.0 May 16, 2024. Contains NTK Daemon 1.18.0 Many users may have learned,…
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Native Access 3.10.3 not working
I have now spend 18 hours (!) to get the latest version of NA (3.10.3) running on my Mac M1 with Sonoma installed. No luck. It either gets stuck during 'Installing dependencies', or it cannot log in and I should contact support (which is impossible, because there's no way to contact support or to get beyond that stupid QA…
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New Bug? Several products show up in Native Access as 'Cancelled'
Hey folks, Today when I opened up Native Access, I found these products (screenshot attached) as 'Cancelled'. Now I do not own these products so it does not matter much I guess but I worry if this is some server / security issue and if other products (which I own) will be affected soon. Has anyone encountered this issue?…
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"Relocate all" shows other manufacturers' software as "broken"
First time I've seen this. I moved my NI content from an older SATA drive onto an M.2 drive to speed things up. When I hit "Relocate All" it show the NI products as expected, but also showed a lot of other products from Waves and other companies. None of these had been moved, or even had libraries. Once the NI stuff had…
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I formatted my Mac with backup. Goodbye Expansions?🤦🏽♂️
Hello, I had a question that has me sleepless. I formatted my Mac, made my backup, and my expansions are installed on an external hard drive When I install native access it recognizes my expansions but does not allow me to relocate like the rest of the instruments. It only allows me to install. When I open Maschine, no…
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Can i list installed items by size (Mac)
Hi all Never used a Mac before, I’ve got a 2TB external drive and have installed most of my collectors edition. But I need to remove a few to give me a bit of space to install Arturia V collection. Can’t see a way to list by size in Native Access. Going into the directory where I installed all the content, there’s over 200…
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NTK Daemon ''Error Service' NTK Daemon Service' failed to start
I cannot install NTK Daemon which is needed to download Native Access. The same message appears every time: ''Error Service' NTK DaemonService' failed to start. Verify that you have sufficient privileges to start service. '' I've tried many things but nothing works. Please help. Thanks, Kornel
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Native Access issues after update
Hi everyone, My NA updated automatically only to then show I had lost all of my Kontakt instruments (I have Komplete Kontrol collectors), to the point where they don't even show up in NA as options. Meanwhile most of the Reaktor ones show up as "demo". I entered the serial number and nothing. I don't quite understand how…
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Why Is My Native Access 3.0.1 Stuck On Loading Products?
So I just updated my native access to 3.0.1. Now when I load the app, it just goes to the loading products page and sits loading. I have left it for hours and no progress. Is this a known bug? And how do I resolve this asap please?
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Native access problems..long loading and failed updates
Ive got issues I hope someone can help. I've updated my computer and got larger harddrive but I keep getting errors saying can't download or can't install no harddrive space available but I have enough. I've checked my install paths and it's correct I've got enough space. Also native access is really slow it can take over…
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Native Access 3.1.0 and dependency / dependencies installation
Hey all, The new version of Native Access (3.1.0) should address some of the following issues: Please grant permission to NTKDaemon to install Dependencies (Mac and Win) Dependency Installation is taking longer than normal (Mac and Win) Since auto updating is not possible in these situations, please download the latest…
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kontakt disapeared for native access and all plug ins are in demo mode
Hello there ! Native access just put almost all of my kontakt plug ins on demo mode.. i got a komplete 14 upgrade and everything was working well till today. I use a macbook pro running big sur (currently upgrading to os12 monterey) and the last native access version. what the hell do you guys think has happened ? not all…