Ozone 11 issues with Komplete Ultimate 15

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CakeAlexS
CakeAlexS Member Posts: 108 Member
edited July 13 in Komplete General

Hi

I have a couple of issues with Komplete Ultimate 15 and Ozone 11. Native Access says it is installed correctly and it's all up to date.

1 - I only seem to have the plugin, and I can't find the standalone application anywhere.

2 - See screenshot which shows the plugin under Windows 11 with Studio One 7.2.1. I am stuck on this screen, I can't move the "experience" window, clicking on the blue writing and the diagonal blue arrow on the right does nothing. I can't make the plugin window any bigger (or smaller). So I can't use it at all. I'm stuck on this screen.

Thanks!

ozone.png
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  • Monochrome
    Monochrome Member Posts: 1,431 Expert
    Answer ✓

    With the introduction of Ozone 10, Ozone is no longer available as a Standalone app:

    As for Issue 2, your Windows Display Scaling setting could be at fault. Make sure that it's set on 100%. If it's not, then set it back to 100% and restart Studio One.

  • Vocalpoint
    Vocalpoint Member Posts: 4,080 Expert

    In addition to Monochromes excellent advice - Studio One also has view reset (View→Windows→Reset Window Positions)

    VP

  • CakeAlexS
    CakeAlexS Member Posts: 108 Member
    edited July 13
    https://community.native-instruments.com/discussion/comment/233994#Comment_233994

    You are spot on the money here. I'm using 4K resolution. It's scaling, set at 100% I can start Studio One, clear past this popup screen, close my DAW, put it back to 150%, start Studio One, and the plugin works as normal, I can even resize the plugin window (I could not do this before). So thanks it's all good now. At least it's a one time operation when the plugin is initialized for the first time.

    This is a clear bug with the plugin, this "experience" popup window hasn't been designed for scaling in mind, it's in fact a very similar issue with the Maschine Jam browser popup Window issue:
    https://community.native-instruments.com/discussion/comment/232683#Comment_232683

    Guess I should create a ticket with NI, unless NI support is watching? If they can create a ticket for this that would be great.

    Thanks for your help…!

    Tag @Jeremy_NI

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