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How can I resolve ongoing "dowload failed" errors.
I've gone through every possible solution that's been suggested through NI support chat bot and, exasperatingly, still have not been able to resolve the "download failed" error status that keeps happening when trying to download newly purchased NI products and, additionally, those updates that NI Access software lists as…
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Hard drive space optimizing and standalone apps
I want to ONLY have kontakt and all the plugins and stuff be ONLY in my DAW of choice, logic as AU. I've already cleared vst and other formats. Lastly, I deleted all the standalone apps because they take up a lot of space and I don't need them. But now when I goto native access it shows many things as needing repair and it…
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Komplete 15 install
Hi, I am unable to download any of my NI Komplete library - constantly getting download failed. I have plenty of harddrive space - over 2TB but unable to install Please help !
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Do I need to keep Komplete 10 Ultimate Hard Drive with installers?
Hi everyone! Many years ago I bought Komplete 10 Ultimate, which came on a HDD. Since then I've upgraded to Komplete 14 Ultimate. Do I need to keep all the installers and stuff that came on the HDD, or can I wipe it and use it for file storage? Thanks.
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Damage out of sync
Hey guys, I still have problems with some NI VSTs like Damage. When a sample starts playing it's going out of sync the longer the sample is replayed. Especially when I loop / cycle a part in a project. But from what I've seen so far, this is only the case with Damage and one other VST (I've forgotten which one). Does…
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Komplete 15 plugin problems - Robot voice sound & more
I recently had the opportunity to upgrade from Komplet 15 Standard to Komplet 15 Ultimate. At first, I noticed that some instruments hadn't loaded all the plugins correctly. Also, when loading a plugin, the general sound of the master became robotic, and when moving plugin parameters on the screen (not on Maschine…
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Why is my order 'Under Review' AGAIN?
This repeat is just ridiculous. Some people have been waiting for months after purchase. This practice of not delivering products even after recieving payments is just straight up scam. I will be filing a law suit in 2 days if you guys do not deliver my products cause this is just becoming a joke.
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Ozone 11 issues with Komplete Ultimate 15
Hi I have a couple of issues with Komplete Ultimate 15 and Ozone 11. Native Access says it is installed correctly and it's all up to date. 1 - I only seem to have the plugin, and I can't find the standalone application anywhere. 2 - See screenshot which shows the plugin under Windows 11 with Studio One 7.2.1. I am stuck on…
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🚨 SOS – Native Instruments Plugins cause hard crash + auto reboot
🚨 SOS – Native Instruments Plugins cause hard crash + auto reboot Whenever I open Kontakt or Komplete plugins, my Mac immediately shuts down and reboots on its own – no freeze, no crash report – just instant kernel panic. All other plugins and synths from third-party developers run fine. Everything is fully updated via…
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Noire Piano trouble
Hello, Since I have got Noire Piano from Native, working with Cubase Artist 8, when I record in one channel, sometimes the notes in the playback automatically change half note higher without any reason, is a big problem because make me crazy. With the other pianos I have prom Native like Grandeur, The Gentleman, The…
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Any Controller Keyboard with integrated audio interface and NI Integration available?
Hi there, does anybody know if there is a Controller Keyboard with integrated audio interface and NI Integration available?
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Migration from 360 plus to komplete 15 ultimate + machine migration
Hi, I purchased the k15 ultimate to replace my 360 plus subscription. In august, I'll move to a totally new machine where I'll need to install everything from scratch as I change OS (win10 end of extended support is this winter, no other choice, will migrate to win11) but also the storage hardware itself (moving from pcie…
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SSD edition (SKU) possible with Komplete 16?
As an owner of the SSD of Komplete 13 I still miss this SKU with an SSD drive. It feels like the price should have come down for it to be possible with larger drives. Would like for Komplete 16 to release a SKU with the SSD, at least for the Ultimate and Collector's Edition. It truly speeds up installs. Critical it is sold…
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I own KOMPLETE 14 std. Bought 15 std upgrade, and 15 ultimate upgrade. Cannot authorize ultimate.
I own KOMPLETE 14 Standard from a previous purchase. Today I bought KOMPLETE 15 Standard Update (https://www.pluginboutique.com/products/13182-KOMPLETE-15-Standard-Update) I also today bought KOMPLETE 15 Ultimate Upgrade from KOMPLETE Standard…
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Where are Georges Duke soul treasures and Premium tube series ?
Hello, I've a doubt about the Komplete 15 ultimate bundle, is somebody of N.I or forum can confirm that "Added Premium Tube Series" (Passive EQ, Enhanced EQ, Vari Comp) and "George Duke Soul Treasures" are ever in Komplete 15 Ultimate or not ? Are they missed definitely. Because I can't see these products in my native…
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Do I have to retain my crossgrade license if I have upgraded the product since the crossgrade?
I purchased Komplete Ultimate 9 with a Crossgrade license from Maschine MK2 many years ago. Since then I have upgraded Komplete and am on Komplete Ultimate 14 currently. Do I have to retain my license and Maschine MK2 hardware to maintain compliance with my Komplete version? Am I allowed to transfer my Maschine 2/Maschine…
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Komplete 10 ultimate-account missing base product error
I previously purchased the Komplete 10 ultimate package which included an external hard drive. I installed Native Acess because System center said it was down. Native Acess told me I could enter it in Add Serial, so I created an account on the NI website using my email account and entered the product via “Add Serial” with…
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Do you Know how to Get Komplete Select 13?
Hi, guys. I recently purchased the K13 Ultra UPG for "select". Since it's an old product, I bought it at a very reasonable price. Of course, it's an upgraded product from Select, so NI is doing it right now I was sure it would be an upgrade to the K15 Select, which comes with multiple brands and NKS collaborations.…
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Please allow us to remove K8 Custom libraries.
I have been waiting months and months. PLEASE FIX THIS!!! There are addresses I introduced through this window months ago, I don't want them here anymore and there is no freaking way to remove them! Deleting the database does NOT fix it. Please stop suggesting that. These values must be hidden somewhere in the Registry or…
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Upgrading from Komplete 14 Std to KOMPLETE 14 COLLECTORS EDITION
Hello, There is someone selling the KOMPLETE 14 COLLECTORS EDITION Upgrade on the forums. I currently have KOMPLETE 14 STANDARD Update. Can I upgrade this way or do I need to purchase Komplete 14 Ultimate first? Thanks!
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Komplete 15 Ultimate upgrade price changes from £179.50 to £279.50!! What gives??
Hi, When I go to my Komplete Offers on my account, it shows the update priced at £179.50 as below: However, once I've clicked on Update, the price changes to £269.50: I already have Komplete 14 Standard: I therefore don't understand why the price is changing??? 🙄
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Downloading to an external SSD
Bought Complete 15 Ultimate. Downloading now to a MacBook Pro. I have 1 TB of internal HD so I bought a 2 TB external SSD however during the installation process it never gave me the option to choose the external SSD as a destination. From online exploring it seems some of the download should stay on the internal HD and I…
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HOW to Activate Komplete 13 ULTIMATE From KS
Hi, guys. I recently purchased the K13 Ulti UPD KS. I felt good because I bought it at a reasonable price. And, thanks to the recent NKS collaboration of my hardware I registered KS 15 in my account. So I tried to activate K13, but they said the base product is different. I can't get KS13 itself at the moment, so how can I…
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about Komplete 15 ultimate upgrades for select
I'm thinking of getting Komplete 15 Ultimate Upgrades for select from an official retailer in my country (it's because the payment method I have is not available on official website). And I have "KOMPLETE 12 SELECT for HW" registered to my account. Is it qualified for the upgrade?
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Purchased new MIDI controller MK3 S61 from guitar center but says serial is used
I'm using the chat to submit my issue but I'm not sure if its working and connecting me with an agent. It says 0 waiting time but its been like that for almost an hour now. Just in case chat wasn't routing correctly, I thought it might be a good idea for me to make a post here about it. Purchased new keyboard from store…
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[FOR DELETION] Selling KOMPLETE 13 + KOMPLETE 14 ULTIMATE Upgrade for KOMPLETE
Selling KOMPLETE 13 + KOMPLETE 14 ULTIMATE Upgrade for KOMPLETE Make your offer. Thanks
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Why is my order "Under Review"?
Why is a digital download I paid $1,300 dollars for under review for 2 days now? I am relatively new to the NI ecosystem, but the experience so far has not been great by any means so far. I have had troubles with transfers, customer support, and now Komplete 15 has been pending for 2 days being "Under Review". I literally…
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Is it possible to buy a used Komplete 2-14 Ultimate and upgrade to Komplete 15 Ultimate?
I've found deals on Komplete 12 (and other versions) Ultimate on eBay. So I'm really curious to know if I can buy this and upgrade to Komplete 15 Ultimate for $399 (or $200 on summer sale) Anyone know? Also, does NI send a physical product in the mail when you buy Komplete? I didn't think so until I saw physical products…
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The best external drive/specs for Komplete libraries - in your experience?
Hey all, sorry for the long post but I want to get this right. I use a MBP - a 2019 i9 with 32GB RAM, a 1TB SSD and 4 x Thunderbolt 3 ports (USB-C). It's still great at running Logic Pro with my small but beloved collection of NI goodies (Battery 4, Monark, Sanner XT and a few others). As a new Komplete 15 CE owner, I now…
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S88 and Ultimate 14 - Compatibility with Sonoma
Hi, I run my Macbook with Ventura and think about to update it to Sonama. I can´t find my Native Harware S88 in list of Compatibility with Sonoma. Are there any experiences about the Compatibility? Also with Komplete Ultimate 14? Thanks 🙏 Finn * I'm extremely disappointed with the poor support and the always very late…
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How can we solve a problem with the Activation of Komplete 15 Ultimate?
We recently purchased Kontrol S61 MK3 and Komplete 15 Ultimate (1). After downloading all the software through Native Access, most instruments show as "DEMO". We have tried to add the serial number for Komplete 15 Ultimate but receive an error message that says the "base product" is not installed. The Chat AI Assistant…
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Activating Kontakt 5 with Native Access
Hello, I recently upgraded to a new computer. Windows 10 Pro OS. I originally purchased Komplete 8 Ultimate many years back and I wanted to install my old version of Kontakt 5 onto the new system using the included hard drive which came with Komplete 8 Ultimate. (I believe 5.0.1. is the version of Kontakt straight from the…
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Eligibility for Komplete 14 Update
I have a license for Komplete 14 Ultimate that I bought to upgrade Komplete 14 Select for S-Series. I would like to purchase a license to update Komplete to Komplete 15 Standard for $159.20. However, when I try to buy Komplete 15 the web page indicates that I should buy the Crossgrade version for $319.20 stating: "As an…
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Beginners guide to file management?
Hi all! I'm just setting up Komplete 15 on a new MacbookPro with 1TB storage. I clicked 'Install All' and went to sleep. My entire drive filled up with lots more in the queue! What NI components should I always keep local and what can be offloaded to an external SSD drive? What is the best practice here? Where do I find…
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Why does it take FOREVER to download instruments and content in Native Access 2?
I have Comcast Business as my Internet service provider. It's a long way from Google Fiber in terms of speed and reliability. But still, I usually get somewhere in the range of 100 to 150 Mbps download AND upload speeds (which can frequently reach nearly 200 Mbps). And yet, it takes eight (!) hours to download a single 8GB…
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Native Instruments’ upgrade model is a total racket . am I alone in my feelings ?
As a longtime user of Native Instruments products, having invested in Komplete since Ultimate 6 and upgrading through the years, I feel compelled to express my frustration and concern over the current state of NI’s upgrade model. I am not alone in this—many users have voiced similar dissatisfaction, yet nothing seems to…
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How can I activate Kontakt 5?
Hey! I have Komplete Ultimate 10 and I'm able to install and use Kontakt 5 via Native Access, but in Logic it seems like its working in a Demo mode and after timeout asks me to activate. When I click the activate button nothing happens 🤔 Can I ask for help? Am I doing something wrong or expecting too much out of my…
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How to register Komplete 10 in Native Access?
Good morning, I have the Komplete 10 Ultimate, which I bought when it came out, it's dated. I don't see it registered on NI site ? How to do it please ?
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How to troubleshoot Spotlight Collection instrument in Kontakt
I just finished installing the KOMPLETE 14 ULTIMATE Upgrade on my new Mac Mini. Everything is running smoothly, except for the Spotlight Collection instruments: Middle East, Balinese Gamelan, Cuba, and India. My setup includes Reason 13 as my DAW on a Mac Mini M4 (Sequoia 15.2) with 16GB RAM, 250GB of internal storage, and…
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Updated to latest Komplete Ultimate and Komplete Kontrol gives me troubles
Hi there, I'm running Logic Pro 11 on a M1 Max MacStudio, OSX Sequoia 15.2. I've just updated to Komplete Ultimate 15, put everything up to date with Native Acces, and here's something that had never happens before, while trying to load some presets of NI instrument through Komplete Kontrol (or reloading old projects where…
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Mk2 Keyboard Communication issues with KK Software
I am reaching out to seek assistance regarding ongoing issues I’ve been experiencing with my Komplete Mk2 keyboard and the Komplete Kontrol software, particularly after the recent updates, including version 3.0. Since upgrading, I have noticed that when selecting different presets on my MK2, the software often does not…
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Komplete 15 Ultimate Upgrade for S-Series Mk3 Controllers (Sweetwater)?
So I'm just being extra cautious here! Sweetwater has a Komplete 15 Ultimate Upgrade for S-Series Mk3 Controllers on sale at the moment. I own a S61 MK3, and have it registered on my NI account. I do not own any version versions of Komplete Standard or Ultimate. My question: Am I right in thinking that JUST owning a S61…
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Which PA plugins are included in "Plugin Alliance Bundle for KOMPLETE ULTIMATE" ?
I recently upgraded from K 15 Standard to Ultimate, and got an email that I also get complimentary Plugin Alliance Bundle for KOMPLETE ULTIMATE, I already have about 30 PA plugins, so I didn't notice any new plugins in my account after redeeming the activation code.
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Which instruments in Komplete 14 ultimate take advantage of an expression pedal ?
Hello, I own a KKS61 mk3 and have connected an expression pedal, but finally can't find easily any instrument which would use it for some parameter ?? Is it only here to be manually assigned to some control by adapting it's midi CC ? Thanks for answers.
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Update from Komplete 11 Ultimate to 13 ultimate
Hello, I am trying to upgrade from Komplete 11 Ultimate to 13 ultimate but can't find any link for this. I can only find upgrades to 15. Is Komplete 13 ultimate discontinued? Cheers, Colin
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Ultimate
I bought KOMPLETE 15 ULTIMATE Update DL (Download) last year and keep it all up to date from Native Access. When I check for updates or new stuff, I see Ultimate 15 is still being offered to me for an additional £359 even though I am logged into my account. I think I have all the software installed already. Am I missing…
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Plugin Alliance send me per Mail that i bougt Komplete 14 Ultimate instead of Komplete 15 Ultimate
Hi there, after buying Komplete 15 Ultimate i got a registrationcode for Plugin Alliance. After registration, they told me in the order confirmation that i bought Kompete 14 Ultimate instead of Komplete 15 Ultimate. Is this correct?
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Komplete 15 Update
I have Komplete 11 Ultimate. If I upgrade to Komplete 15 Standard will I lose access to products I have under 11 Ultimate that are not included in 15 Standard? For Example, I use all of the Abbey Road drum packs and most of them are not included in Standard. Thanks!
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VERY DISSAPOINTED - LEGAL ACTION IF NEEDED
My parcel, which I purchased on the 23rd of November, never left Germany. No one is even bothering to update me about it! I cannot use my Komplete 15 Ultimate as I need the serial number of the S49 MK3 as it is a bundle deal, and everything is still on the demo version, and you never shipped my product away. If it was OUT…
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As a Komplete 14 Standard owner can I upgrade to Komplete 14 Ultimate?
As I wrote in the title, is this even possible? Why I cannot find this possibility on the NI website? Could it be some crude marketing strategy? Why am I being treated similarly to a new NI customer, I mean, at the same price? (600€). I would appreciate some information on this matter.