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How can I resolve ongoing "dowload failed" errors.
I've gone through every possible solution that's been suggested through NI support chat bot and, exasperatingly, still have not been able to resolve the "download failed" error status that keeps happening when trying to download newly purchased NI products and, additionally, those updates that NI Access software lists as…
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Migration from 360 plus to komplete 15 ultimate + machine migration
Hi, I purchased the k15 ultimate to replace my 360 plus subscription. In august, I'll move to a totally new machine where I'll need to install everything from scratch as I change OS (win10 end of extended support is this winter, no other choice, will migrate to win11) but also the storage hardware itself (moving from pcie…
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SSD edition (SKU) possible with Komplete 16?
As an owner of the SSD of Komplete 13 I still miss this SKU with an SSD drive. It feels like the price should have come down for it to be possible with larger drives. Would like for Komplete 16 to release a SKU with the SSD, at least for the Ultimate and Collector's Edition. It truly speeds up installs. Critical it is sold…
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Why is my order "Under Review"? AGAIN
This repeat is just ridiculous. Some people have been waiting for months after purchase. This practice of not delivering products even after recieving payments is just straight up scam. I will be filing a law suit in 2 days if you guys do not deliver my products cause this is just becoming a joke.
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I own KOMPLETE 14 std. Bought 15 std upgrade, and 15 ultimate upgrade. Cannot authorize ultimate.
I own KOMPLETE 14 Standard from a previous purchase. Today I bought KOMPLETE 15 Standard Update (https://www.pluginboutique.com/products/13182-KOMPLETE-15-Standard-Update) I also today bought KOMPLETE 15 Ultimate Upgrade from KOMPLETE Standard…
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Where are Georges Duke soul treasures and Premium tube series ?
Hello, I've a doubt about the Komplete 15 ultimate bundle, is somebody of N.I or forum can confirm that "Added Premium Tube Series" (Passive EQ, Enhanced EQ, Vari Comp) and "George Duke Soul Treasures" are ever in Komplete 15 Ultimate or not ? Are they missed definitely. Because I can't see these products in my native…
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Do I have to retain my crossgrade license if I have upgraded the product since the crossgrade?
I purchased Komplete Ultimate 9 with a Crossgrade license from Maschine MK2 many years ago. Since then I have upgraded Komplete and am on Komplete Ultimate 14 currently. Do I have to retain my license and Maschine MK2 hardware to maintain compliance with my Komplete version? Am I allowed to transfer my Maschine 2/Maschine…
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Komplete 10 ultimate-account missing base product error
I previously purchased the Komplete 10 ultimate package which included an external hard drive. I installed Native Acess because System center said it was down. Native Acess told me I could enter it in Add Serial, so I created an account on the NI website using my email account and entered the product via “Add Serial” with…
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Do you Know how to Get Komplete Select 13?
Hi, guys. I recently purchased the K13 Ultra UPG for "select". Since it's an old product, I bought it at a very reasonable price. Of course, it's an upgraded product from Select, so NI is doing it right now I was sure it would be an upgrade to the K15 Select, which comes with multiple brands and NKS collaborations.…
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Please allow us to remove K8 Custom libraries.
I have been waiting months and months. PLEASE FIX THIS!!! There are addresses I introduced through this window months ago, I don't want them here anymore and there is no freaking way to remove them! Deleting the database does NOT fix it. Please stop suggesting that. These values must be hidden somewhere in the Registry or…
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Upgrading from Komplete 14 Std to KOMPLETE 14 COLLECTORS EDITION
Hello, There is someone selling the KOMPLETE 14 COLLECTORS EDITION Upgrade on the forums. I currently have KOMPLETE 14 STANDARD Update. Can I upgrade this way or do I need to purchase Komplete 14 Ultimate first? Thanks!
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Komplete 15 Ultimate upgrade price changes from £179.50 to £279.50!! What gives??
Hi, When I go to my Komplete Offers on my account, it shows the update priced at £179.50 as below: However, once I've clicked on Update, the price changes to £269.50: I already have Komplete 14 Standard: I therefore don't understand why the price is changing??? 🙄
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Downloading to an external SSD
Bought Complete 15 Ultimate. Downloading now to a MacBook Pro. I have 1 TB of internal HD so I bought a 2 TB external SSD however during the installation process it never gave me the option to choose the external SSD as a destination. From online exploring it seems some of the download should stay on the internal HD and I…
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HOW to Activate Komplete 13 ULTIMATE From KS
Hi, guys. I recently purchased the K13 Ulti UPD KS. I felt good because I bought it at a reasonable price. And, thanks to the recent NKS collaboration of my hardware I registered KS 15 in my account. So I tried to activate K13, but they said the base product is different. I can't get KS13 itself at the moment, so how can I…
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about Komplete 15 ultimate upgrades for select
I'm thinking of getting Komplete 15 Ultimate Upgrades for select from an official retailer in my country (it's because the payment method I have is not available on official website). And I have "KOMPLETE 12 SELECT for HW" registered to my account. Is it qualified for the upgrade?
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Purchased new MIDI controller MK3 S61 from guitar center but says serial is used
I'm using the chat to submit my issue but I'm not sure if its working and connecting me with an agent. It says 0 waiting time but its been like that for almost an hour now. Just in case chat wasn't routing correctly, I thought it might be a good idea for me to make a post here about it. Purchased new keyboard from store…
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[FOR DELETION] Selling KOMPLETE 13 + KOMPLETE 14 ULTIMATE Upgrade for KOMPLETE
Selling KOMPLETE 13 + KOMPLETE 14 ULTIMATE Upgrade for KOMPLETE Make your offer. Thanks
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Why is my order "Under Review"?
Why is a digital download I paid $1,300 dollars for under review for 2 days now? I am relatively new to the NI ecosystem, but the experience so far has not been great by any means so far. I have had troubles with transfers, customer support, and now Komplete 15 has been pending for 2 days being "Under Review". I literally…
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Is it possible to buy a used Komplete 2-14 Ultimate and upgrade to Komplete 15 Ultimate?
I've found deals on Komplete 12 (and other versions) Ultimate on eBay. So I'm really curious to know if I can buy this and upgrade to Komplete 15 Ultimate for $399 (or $200 on summer sale) Anyone know? Also, does NI send a physical product in the mail when you buy Komplete? I didn't think so until I saw physical products…
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The best external drive/specs for Komplete libraries - in your experience?
Hey all, sorry for the long post but I want to get this right. I use a MBP - a 2019 i9 with 32GB RAM, a 1TB SSD and 4 x Thunderbolt 3 ports (USB-C). It's still great at running Logic Pro with my small but beloved collection of NI goodies (Battery 4, Monark, Sanner XT and a few others). As a new Komplete 15 CE owner, I now…