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Why is my order "Under Review"?
Why is a digital download I paid $1,300 dollars for under review for 2 days now? I am relatively new to the NI ecosystem, but the experience so far has not been great by any means so far. I have had troubles with transfers, customer support, and now Komplete 15 has been pending for 2 days being "Under Review". I literally…
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Is it possible to buy a used Komplete 2-14 Ultimate and upgrade to Komplete 15 Ultimate?
I've found deals on Komplete 12 (and other versions) Ultimate on eBay. So I'm really curious to know if I can buy this and upgrade to Komplete 15 Ultimate for $399 (or $200 on summer sale) Anyone know? Also, does NI send a physical product in the mail when you buy Komplete? I didn't think so until I saw physical products…
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The best external drive/specs for Komplete libraries - in your experience?
Hey all, sorry for the long post but I want to get this right. I use a MBP - a 2019 i9 with 32GB RAM, a 1TB SSD and 4 x Thunderbolt 3 ports (USB-C). It's still great at running Logic Pro with my small but beloved collection of NI goodies (Battery 4, Monark, Sanner XT and a few others). As a new Komplete 15 CE owner, I now…
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S88 and Ultimate 14 - Compatibility with Sonoma
Hi, I run my Macbook with Ventura and think about to update it to Sonama. I can´t find my Native Harware S88 in list of Compatibility with Sonoma. Are there any experiences about the Compatibility? Also with Komplete Ultimate 14? Thanks 🙏 Finn * I'm extremely disappointed with the poor support and the always very late…
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How can we solve a problem with the Activation of Komplete 15 Ultimate?
We recently purchased Kontrol S61 MK3 and Komplete 15 Ultimate (1). After downloading all the software through Native Access, most instruments show as "DEMO". We have tried to add the serial number for Komplete 15 Ultimate but receive an error message that says the "base product" is not installed. The Chat AI Assistant…
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Activating Kontakt 5 with Native Access
Hello, I recently upgraded to a new computer. Windows 10 Pro OS. I originally purchased Komplete 8 Ultimate many years back and I wanted to install my old version of Kontakt 5 onto the new system using the included hard drive which came with Komplete 8 Ultimate. (I believe 5.0.1. is the version of Kontakt straight from the…
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Please allow us to remove K8 Custom libraries.
I have been waiting months and months. PLEASE FIX THIS!!! There are addresses I introduced through this window months ago, I don't want them here anymore and there is no freaking way to remove them! Deleting the database does NOT fix it. Please stop suggesting that. These values must be hidden somewhere in the Registry or…
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Eligibility for Komplete 14 Update
I have a license for Komplete 14 Ultimate that I bought to upgrade Komplete 14 Select for S-Series. I would like to purchase a license to update Komplete to Komplete 15 Standard for $159.20. However, when I try to buy Komplete 15 the web page indicates that I should buy the Crossgrade version for $319.20 stating: "As an…
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Beginners guide to file management?
Hi all! I'm just setting up Komplete 15 on a new MacbookPro with 1TB storage. I clicked 'Install All' and went to sleep. My entire drive filled up with lots more in the queue! What NI components should I always keep local and what can be offloaded to an external SSD drive? What is the best practice here? Where do I find…
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Why does it take FOREVER to download instruments and content in Native Access 2?
I have Comcast Business as my Internet service provider. It's a long way from Google Fiber in terms of speed and reliability. But still, I usually get somewhere in the range of 100 to 150 Mbps download AND upload speeds (which can frequently reach nearly 200 Mbps). And yet, it takes eight (!) hours to download a single 8GB…
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Native Instruments’ upgrade model is a total racket . am I alone in my feelings ?
As a longtime user of Native Instruments products, having invested in Komplete since Ultimate 6 and upgrading through the years, I feel compelled to express my frustration and concern over the current state of NI’s upgrade model. I am not alone in this—many users have voiced similar dissatisfaction, yet nothing seems to…
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How can I activate Kontakt 5?
Hey! I have Komplete Ultimate 10 and I'm able to install and use Kontakt 5 via Native Access, but in Logic it seems like its working in a Demo mode and after timeout asks me to activate. When I click the activate button nothing happens 🤔 Can I ask for help? Am I doing something wrong or expecting too much out of my…
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How to register Komplete 10 in Native Access?
Good morning, I have the Komplete 10 Ultimate, which I bought when it came out, it's dated. I don't see it registered on NI site ? How to do it please ?
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How to troubleshoot Spotlight Collection instrument in Kontakt
I just finished installing the KOMPLETE 14 ULTIMATE Upgrade on my new Mac Mini. Everything is running smoothly, except for the Spotlight Collection instruments: Middle East, Balinese Gamelan, Cuba, and India. My setup includes Reason 13 as my DAW on a Mac Mini M4 (Sequoia 15.2) with 16GB RAM, 250GB of internal storage, and…
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Updated to latest Komplete Ultimate and Komplete Kontrol gives me troubles
Hi there, I'm running Logic Pro 11 on a M1 Max MacStudio, OSX Sequoia 15.2. I've just updated to Komplete Ultimate 15, put everything up to date with Native Acces, and here's something that had never happens before, while trying to load some presets of NI instrument through Komplete Kontrol (or reloading old projects where…
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Mk2 Keyboard Communication issues with KK Software
I am reaching out to seek assistance regarding ongoing issues I’ve been experiencing with my Komplete Mk2 keyboard and the Komplete Kontrol software, particularly after the recent updates, including version 3.0. Since upgrading, I have noticed that when selecting different presets on my MK2, the software often does not…
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Komplete 15 Ultimate Upgrade for S-Series Mk3 Controllers (Sweetwater)?
So I'm just being extra cautious here! Sweetwater has a Komplete 15 Ultimate Upgrade for S-Series Mk3 Controllers on sale at the moment. I own a S61 MK3, and have it registered on my NI account. I do not own any version versions of Komplete Standard or Ultimate. My question: Am I right in thinking that JUST owning a S61…
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Which PA plugins are included in "Plugin Alliance Bundle for KOMPLETE ULTIMATE" ?
I recently upgraded from K 15 Standard to Ultimate, and got an email that I also get complimentary Plugin Alliance Bundle for KOMPLETE ULTIMATE, I already have about 30 PA plugins, so I didn't notice any new plugins in my account after redeeming the activation code.
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Which instruments in Komplete 14 ultimate take advantage of an expression pedal ?
Hello, I own a KKS61 mk3 and have connected an expression pedal, but finally can't find easily any instrument which would use it for some parameter ?? Is it only here to be manually assigned to some control by adapting it's midi CC ? Thanks for answers.
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Update from Komplete 11 Ultimate to 13 ultimate
Hello, I am trying to upgrade from Komplete 11 Ultimate to 13 ultimate but can't find any link for this. I can only find upgrades to 15. Is Komplete 13 ultimate discontinued? Cheers, Colin