about TransferID when selling Traktor Kontrol

imail
imail Member Posts: 4 Newcomer
in Traktor Software & Hardware

・Question
if my NI account don't have hardware registration, I could sell my that hardware.
that means Can someone who buys it second hand use the hardware?

・Background
I want to sell below hardware.
TRAKTOR Kontrol F1
TRAKTOR Kontrol X1 MK2
TRAKTOR Kontrol Z1

And I got to know need of TransferID.
I checked TransferID from website.
but website have only TRAKTOR Kontrol Z1's transferID.

I bought avobe hardware on 2015. And I didn't use avobe from 2018.

Tagged:

Best Answer

  • LostInFoundation
    LostInFoundation Member Posts: 5,509 Expert
    Answer ✓

    If you never registered the devices, new user can directly use the serials.

    If something has been registered and is listed in your account, you ask for the license transfer so that NI will free the serials.

    I don’t know what you mean by “I checked TransferID from website. but website have only TRAKTOR Kontrol Z1's transferID.”

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 5,509 Expert
    Answer ✓

    If you never registered the devices, new user can directly use the serials.

    If something has been registered and is listed in your account, you ask for the license transfer so that NI will free the serials.

    I don’t know what you mean by “I checked TransferID from website. but website have only TRAKTOR Kontrol Z1's transferID.”

  • imail
    imail Member Posts: 4 Newcomer

    @LostInFoundation

    Thank you for reply.

    I want to reply below comments

    I don’t know what you mean by “I checked TransferID from website. but website have only TRAKTOR Kontrol Z1's transferID.”

    https://www.native-instruments.com/jp/my-account/license-transfer/request-for-transfer/

    avobe page show only TRAKTOR KONTROL Z1 HW of the three.

  • LostInFoundation
    LostInFoundation Member Posts: 5,509 Expert

    As said, if the other devices have never been registered, they don’t need license transfer

  • imail
    imail Member Posts: 4 Newcomer

    Thank you. my concern is resolved

  • LostInFoundation
    LostInFoundation Member Posts: 5,509 Expert

    You’re very welcome 👍🏼

  • PoorFellow
    PoorFellow Moderator Posts: 6,868 mod
    https://community.native-instruments.com/discussion/45256/about-transferid-when-selling-traktor-kontrol

    The information provided does not tell if you bought the stuff as new or as secondhand yourself.

    If you bought it secondhand yourself then whether a new buyer can get a registration transferred will depend on whoever has the things registered to them at the moment or if N.I. support will approve.

    If you bought the devices as new and if they have never been registered before then as LiF writes then buyer ought to be able to simply register the devices using the device hardware serial.

    Anyway , you will have to clear any questions with N.I. Account Support as they are in charge of all of this.

    Quote Matt_NI : All you need to know about License Transfer

    In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

  • imail
    imail Member Posts: 4 Newcomer

    thank you. I bought it as new.

    So I want to tell musical instrument shop next user can use hardware by registering device hardware serial.

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