NATIVE ACCESS down / User requires authentification + unable to log in.

Peter Matri

Ok. thank you so much, it worked!

DjRenigade

https://community.native-instruments.com/discussion/comment/92216#Comment_92216

3.4.0 for m,e goes right back to the accerss2 blank screen. CRAZY!!!

DjRenigade

Here is a good one for you, I installed 3.4.0 on a different computer and it freaking worked. But it will NOT work on my main maschine. What Up With That???

Jeremy_NI

@DjRenigade The issue is now fixed (since September 5th), there is no need to stick to 3.4.0. Download the latest version here: https://www.native-instruments.com/en/specials/native-access-2/

DjRenigade

It is not fixed on my side and i still get a blank screen.

DjRenigade

https://community.native-instruments.com/discussion/comment/93460#Comment_93460

I have uninstalled/reinstalled. c++, made firewall/AV exceptions and still nothing but as blank screen! Everything worked before the update. On a side note, I installed it on a dif computer and it work fine. No changes on my main maschine other than your product updating.

DjRenigade

I open NA and it goes black screen quickly and the white blank page.

I have latestdgrivers for vide card.

aidenstunes

How do I stop the notifications?!?

Jeremy_NI

@DjRenigade It's a different issue. The issue was on our side and was fixed. Your issue is different, has different symptoms. Give this a try: Native Access Does Not Start / Install (Windows)

If that does not fix the issue, then please get in touch with our support agents here: http://bit.ly/NIsupport_install

DjRenigade

https://community.native-instruments.com/discussion/comment/93506#Comment_93506

Done all that. No different outcome.

aidenstunes

I ask @Jeremy_NI to lock this thread and help this guy via DM. No matter what I try, I cannot turn off notifications for this thread. This was the second and final warning, you have been warned.

Monochrome

https://community.native-instruments.com/profile/preferences/

Just saying.

aidenstunes

https://community.native-instruments.com/discussion/comment/93724#Comment_93724

Ah thank you. I'll try it out, even though it seems like everything related to Email is unchekced :/.

Jeremy_NI

@aidenstunes As a reminder, we don't offer support through DMs in the forum. We have a dedivated support section where specialists can help. I'm not a Native Access specialist, I'm just here to help when I can. I supplied a direct link to the correct typeform for @DjRenigade

But you're right, it is annoying to get constant unsollicited notifications or messages, I agree, and this issue is now solved.

Now, "This was the second and final warning, you have been warned." sounds a lot like a threat. I would suggest to bring it down a notch, here, in your DMs, in your tickets. Please try being respectful to everyone, a little bit of patience and things should get resolved.