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Why is Native Access spending over 10 minutes being busy before becoming usable?
OK this problem exists in NA 2, Kontakt 7, Komplete Kontrol and Maschine. In the case of NA2, the busy GIF is active for over 10 minutes before the programme is becoming usable. Process Monitor reveals that what is happening is that the NTK Daemon is scanning over and over my VST 3 folder and in the case of some plugins,…
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Native Access issue - updates are queued
Like many on this forum I have a problem with Native Access, and updating software with it. I'm on an M1 Mac. In my specific case, I have Traktor 3.9.0 installed and I want to update it to 3.10.0. When I click on "update" it says "Queued"... and that's it. Nothing happening at all. I also purchased Traktor Plus, that's…
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Updated Native Access- dependencies fail, use Legacy Native Access - Install Fails
Hello. I have been trolling the community for 2 days while trying to figure this out off and on. I'm not sure when this happened, but I bought a new 3rd party library and opened up native access (most recent version) and couldn't even get it to open. Install window for NTKDaemon keeps popping up after I run the installer.…
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I lost access to account need support contact email
hey there im looking for a way to speak to the team and regain access to my account i lost access to after changing my phone number and would love th eproducts ive paid for any help would be great muzzy
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NTK daemon constantly ask for password to install helper tool
Hi I updated my Komplete thru Native access and now every time I turn on my mac running Ventura I get asked to type password to install helper tool. The NTK daemon has full disk access. All plug ins and native access are up to date. Please help!
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Strange Native Access UI errors
Has anyone ever seen this in Native Access?
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Installing Komplete 14 on a new pc (locate)
Hi all,recently bought a new pc. I've installed the old hard drives via a hub. Do I have to reinstall everything including my downloaded files/sounds from kontakt 14 and can I search via native acces for those files?
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Kontakt 7 Player is not loading in Ableton Live 10
Hi, I am having issues with Kontakt. Currently I have Kontakt 7 Player installed (available from native access). But when I open a Kontakt instance on a track in Ableton it opens Kontakt version 6 (wich is no longer installed according to Native Access). Kontakt 7 is shown as installed. The Ableton plugin Folder points to…
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Why are my products not showing up in Native Access?
I had 132 products in total available for downlaod. Now it says I only have 96 products available and products that I own and already installed are now showing up as demo in Native Access
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How do I remove libraries from the NI Browser?
Hello! There are a couple of older libraries that I would like to remove from the NI browser - just for housekeeping reasons really. For example - I have K7 but I have an older version of K that is still there - and I want to remove it. NI keeps telling me to repair it - but I never use it. How do I keep NI clean and tidy…
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FYI: Native Access wipes out the Windows' Control Panel content
Native Access wipes out the Windows Control Panel content when I uninstall the plugins straight from the Native Access app. I was able to reproduce the effect by reinstalling the plugins and uninstall the plugins from the Native Access app. As you can see (Time & Date), This is my main computer for NI & Vienna. I still…
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Unable to install NI Previews in Native Access
Hi there, I've attempted to install NBPL NI Previews (8.50GB) from Native Access on 2 Windows PCs, as well as manually mounting the ISO file, but I've encountered difficulties. It appears that the installation process is being interrupted or corrupted midway. Please see the attached pictures for examples of the issue. Let…
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Problem with downloading Reaktor 6 via Native Access
Hej, I have problem with loading Reaktor 6 on my new machine using Native Access. N.A see every available applications, but when I try download any of them, It's impossible and message appears "download failed" I tried solve problem with helps from support (full disc access, three different location for download,…
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Native Access slow download
Hi everyone, i'm trying to download Kontakt Factory Library 2. The process is very, very slow, and continuously stops. I followed every instruction from NI Support, but no solution. Already read other topics, but didn't found how to solve My internet access, firewall etc... are ok. Any help? Thanks!
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So my Native Access is trying to have different products from Komplete 14 Install On Disk Drive D:..
My computer only has a local drive C: and for some of the programs, it wants to install on/through a disk drive that does not exist. For example, Massive X, one of the main reasons I wanted to get the bundle, will not install properly. I went from Native Access 1 to 2 today to see if that would help resolve the issue,…
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Multiple Libraries Are Gone
Hello, I am on Mac 13.3.1. I would say 10 plus libraries are gone from my Native Access. I've reinstalled Native Access. I have not performed any updates today. All libraries were there 12 hours ago or. Does anyone no if there's an issue on Native Instruments end? Yes, I sent a ticket in. Thank you in advance!
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How do I install Kontakt 6 via Native Access?
Hello, I own Kontakt 6 and this is confirmed in my NI account. I have the serial number. I wish to install Kontakt 6 in a new studio via NA 3.9.1 I know that Kontakt 6 is described as “Kontakt” in NA. There is no visible option to download the installer/app. All of my other products are visible in NA. I am using MacOS…
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Native Access can't connect after update.
Native Access has displayed "Cannot connect to Internet." since last update. "Retry" button, reinstalling, and restarting computer do not resolve issue. Screengrab image attached shows message as well as "about" dialog to show version/build. I do not have a VPN. No other applications on computer are having issues…
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Native Access 2 stopped working.
Following an update to Native Access 2 a couple of weeks ago it stopped working completely. I simply could not get it to work, even going to the extent of restoring my system, Windows 11 Pro to a restore point pre-update. To no avail. Access 2 refused to download fully paid for and legitimately licensed products. Having…
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Kontakt Switching to Demo
Why is Kontakt all of the sudden not working? it's asking me to buy or use the demo, when I've been a paying customers for a couple of years now. WTF? It's having a MAJOR impact on my work and income, this needs to be solved ASAP! Seems like a bug on NI's end since I see it happening to some of my friends and colleagues as…